Flew in from Los Angeles for my little sisters graduation from the local medical school, after 20-billion flight connections and delays and then a drive from the nearest airport… The snippy front desk lady said I couldn’t check in for 3 ½ more hours because ‘they were packed last night’. Warm and welcoming would be the farthest word that I would use for her curt customer service. Maybe I’ll amend this revue once I actually get checked in.