MultiCare Auburn Medical Center

This place is terrible… I went in with localized pressure in my temple and chest pain. The doctor ran «neurological» tests (as in touching my face and making me follow his finger with my eyes) He went on to tell me «whatever (no actual description) is wrong with you won’t kill you» he then said he was going to order some headache medicine and an anxiety med, 2.5 hours later I never received the medication and decided to just leave. I guess if something terrible happens, it’ll happen at home. What a joke.

If you can avoid the place do. Arrived there at 8:15 pm on a Tuesday night… Totally understaffed and the wait was at least 3 hours. I really don’t know how long the wait was as I ended up leaving. When I came in I thought that I was having a heart issue the put me on the EKG pulled my blood and threw me back to the waiting room. Along with at least 50 other people. I am sure if I was actually having a heart attack I would have been admitted right away. So my best advise is avoid this ER of you are able

Probably the worst ER I have been to. We arrived @1:40 am and it’s is now 4:30am. I have seen 3 patients leave and we tried to leave but they insisted on getting an IV trying to keep us here. That was an hour ago! The flow of the patient admittance is horrible! Your better off driving to St.Francis. Oh and we here with a 9 month old waiting to get saline! Bad business!

I had a horrible experience in the ER. The head triage nurse was incredibly rude. I went in presenting serious symptoms and incredible pain and waited six hours to be seen. A few times I asked the nurse how much longer it would be. His response was that they were seeing the easy patients first and he wasn’t sure. After finally being seen and having an MRI, they recommended I have spine surgery as soon as possible. I would never recommend this ER unless there was literally no other option.

Kudos to the staff of Auburn Multi Care Pulmonary Therapy! I owe my current good health (or as good as it gets) to the staff of this wonderful department. I commute from Bothell some 30 miles away just to be there to stay in shape so I can continue to be active longer, stay connected with a support group of great folks and stay healthier. Nancy and Karen are the best Pulmonary Therapist around. Thank you for taking such good care of those of us who are struggling to breath.

My rating is mainly for Nurse Amy. I was supposed to have surgery and went through a bunch of issues with insurance, scheduling, and Nurse Amy was amazing. She answered my questions really promptly, found out what she didn’t know fast and informed me, and really cared. I had to cancel the surgery because of other medical issues but I had to write a great review about her performance. If more places were as attentive and kind as Nurse Amy, then things would run alot smoother.

Two trips to this er in one week. Was treated very well both times for two different medical emergency’s. Both times they saved my life.

My review is for the FAMILY BIRTH CENTER NURSES at Auburn Multicare Hospital…
I recently moved to auburn from up north and I am currently 31 weeks pregnant & significantly high risk. My OB is at evergreen hospital in Kirkland which is about an hour away without traffic. Tonight I had to be seen quickly due to a complication and OMG the nurses were AMAZING! I know one RN, Ashley, from high school who is one of the best RN’s I know (I work in the medical field so I’ve seen bad ones and a lot of them unfortunately). Her co workers Stacy & Coleen were with me tonight and were amazing. Coleen took such great care of me, kept me calm, made sure I knew everything that was going on, kept asking if I needed anything. I did not feel rushed, I did not feel like she was burdened by having «another patient» to deal with. They both were calm and so sweet the entire night. They sat, laughed with me and we’re just above and beyond nice! I really appreciate that as I know how busy they are and how chaotic their job can be and for them to take time to just explain things to me was wonderful. I would definitely recommend the birth center to anyone with these girls working!

Once again disappointed! This was not for me, my fiancé had possible brain trauma and we waited 4 ½ hours before he was even seen, we got there at 3pm and left at 8:30… SMH.

I had to bring my sister in. We have been sitting here over an hour, she is in shock and keeps throwing up, but nobody has done anything to help us. Will be going elsewhere if either of us need an emergency room again.

Dump. Do not go here unless you must. Dirty, old and falling apart. Multicare bought this dump about a year ago. I hope they rebuild the whole damn thing.
I hate this place. Had to stop in ER for a cracked toe and was the worst service ever. Lots of nasty people come here with drug issues and more I noticed.

The billing service is very poor. I wrote letters with every payment I sent. They lost payments, applied them to the wrong accounts, and even in two cases refunded my payments and then sent the bill to collections. All I wanted to do was make payments and they couldn’t seem to get their accounting system in sync or provide customer service. They also do not have their billing coordinated with the multicare clinics, which makes it very confusing for the patient trying to pay their bills. If you have to go here, check your bills carefully!

This is probably the worst hospital in South King County. I had to transfer my brother out of Auburn Multicare AMA to ensure that he was going to survive. This place is unbelievably bad. Please, if you care about someone DO NOT go here. Seriously. It was nightmarish. The doctor was incompetent and after 3 ½ days they billed us $ 68,000.00. The admission people in the ER are completely stupid. I got a copy of the medical records and there were tons of inaccuracies and spelling errors. Really. This place should be shut down.

I had to be transferred here for emergency surgery for my appendix on Thursday 5÷30÷13. I didn’t hear good things about here so I was a little scared. But I want to say the nurses were very helpful and attentive to my needs. The surgeon, Dr. Erica Scott, answered all my questions and was so patient explaining everything to my husband and me. I was surprised how good the food was too.
The only bad thing I have to say about this stay was I didn’t like the colors of the rooms and gowns. They are depressing. Army green doesn’t make me think about recovery. Plus I know its a hospital but the smell is very hospitally, where the one in Covington smells clean and nice.
Overall I am glad I choose to go here over the other 3 choices I had. Thank you to the staff.

IF this is still Auburn Regional Medical Center with a different name, then look here for reviews.
IF Multicare has cleaned this place up then, they deserve a better rating. but the past ratings by myself and others has been terrible. Hopefully things have gotten better!