Staples the Office Superstore

I made an on-​line purchase of a office chair and the only Staples that still had the chair on sale and in stock was Auburn. I made the short trek up the hill to Auburn and was in and out of Staples within 15 minutes. They had already pulled the chair from stock and with a signature and assistance loading, I was on my way home.
Great customer service. So easy to find just off the I-​80 on the Grass Valley Highway.

I love this Staples store. Convenient location, but more than that, the people are the best! I go to the copy center all the time. Larry and Kevin are super helpful and very knowledgeable in all things computer program and printing related.
I love the quality of their finished product for my many projects.

Thank You Chris! My remote battery operated car key quit working when I was at Staples for another reason. I went back inside to hopefully find a battery that would fit the remote. As I was at the battery display, Chris came up and asked if he could help. I had an appointment and was on a tight schedule. He showed me the right battery to purchase, assisted by putting it in the remote key for me, and then went outside with me to ensure it worked properly. He also showed my how to test the key for future reference. I have never had such personalized customer service…

This store has great customer service and a complete selection of what might all be needed for an office. They have good prices and parking is ample.

Staff is great and prices are very competitive. I like their rewards program and how easy their rebates are. The only reason for the 4 star rating is the Copy Center staff could use an infusion of better customer service

After an unfortunate incident at the Kinko’s on Douglas in Roseville I needed to reprint my project at 7:00 pm and did not want to risk having a similar experience with overcharging and bad quality at the Grass Valley Highway Kinko’s, so I decided to check out the competition in the same shopping center at this Staples. The printing associate (I think his name was Joe??? I’m probably wrong, though) was thoroughly helpful, well knowledgable, and very friendly. He made 4 – 5 reprints of my project until he got it just the way I wanted AND it cost less than half as much as Kinko’s AND was a much better quality AND I wasn’t even charged for the extra copies!
In addition, my dad was also browsing around and found some software on clearance that he wanted. Jokingly, he asked the checkout guy, Alex, if he could get a bigger discount. Alex happily accepted the challenge and although he was unsuccessful, gave it his best effort.
The last thing I noticed was that as we were leaving, an elderly man at the checkout beside us asked for a restaurant recommendation and Alex and the other checkout guy gladly provided directions to a nearby and great restaurant, Max’s, which I have eaten at and can also advocate for their recommendation.
Overall, a much better experience than at Kinko’s and absolutely great customer service coming from the guys I worked with :)

What can i say bad about this Staples? Nothing. In my opinion, they were one of the very first big box retailers to come into town back in the day.
They usually always have what I need from Office supply stuff and more.
They usually always have nice staff and they always ask «Hey, can I help you find something»
Over all a well run store.