I have been to this starbucks many times, but I wont return again. Every time that I’ve came here I’ve received the worst service from the same employee, and when I called and made complaints about the service here I’ve never received an apology, instead whoever in charge blamed me for whatever went wrong… If you love being talked down and yelled at by the employees then I highly recommend this starbucks, if not I recommend driving a few minutes down the road to receive the service we, as paying customers, all deserve.
Anna M.
Évaluation du lieu : 4 El Dorado Hills, CA
Really yummy! However, it took us 15 minutes to get in and out of there, so service was a little slow. My gingerbread loaf is really good and so is my mocha frappachino. Travis was also really friendly!
Laura M.
Évaluation du lieu : 1 Auburn, CA
I hate this Starbucks! Every time I go there my drink or food order is wrong. My husband frequently will grab coffee for both of us and bring it home and my drink always tastes either watered down or way too strong and it’s not just a 2 or 3 minute drive for me to go back and get it fixed so typically I just end up throwing my drink away. What a waste! The one time I was fed up and decided to drive all the way back, I was offered nothing not even an apology. Every time I go in the store there is employees just standing around doing nothing. You would think that with over staffed as this store is that they could at least get orders right. Very disappointed customer!
Lori L.
Évaluation du lieu : 4 Grass Valley, CA
Generally very friendly staff at drive thru! The drinks are consistent at this location. Line can be long and slow at times.
Robin h.
Évaluation du lieu : 4 San Carlos, CA
Let’s be honest. Starbucks is Starbucks is Starbucks. But the people at this store are always amazing. They are fast, accurate and friendly. We see no reason to look elsewhere. We love our local Starbucks. Keep up the good work.
Molly S.
Évaluation du lieu : 5 Auburn, CA
I love this Starbucks! The staff is fun and friendly, and the coffee is great.
Meleesa P.
Évaluation du lieu : 5 Grass Valley, CA
It’s been a while since I’ve been here and they still shout out my name to welcome me! My drink was perfect! Thanks Nancy, yum.
Brian T.
Évaluation du lieu : 4 Roseville, CA
If it weren’t for the staff of this particular store we wouldn’t shop CVS at all. We used to live near here and had to use the pharmacy frequently. Plus it was the only decent store nearby for drugstore type items. We have moved and have had to use the local CVS on several occasions. Customer service at the closer CVS is terrible at best. We actually have our physician send our prescriptions and refills to the old CVS whenever possible because we prefer the staff that much. Use the CVS rewards card. It really makes a difference.
Samantha L.
Évaluation du lieu : 1 Grass Valley, CA
This is the worst Starbucks I have ever been to. The espresso tastes like the water has been run through the same grounds more than once(it’s almost burned). They never, ever get my order right. Sometimes I got milk in my latte when I ask for soy, sometimes I get regular chocolate when I ask for white chocolate. It almost seems like they just pick and choose what they are going to give you. I have been going to this Starbucks since July(because I got a job right down the street) and today is my last day. I will go out of my way to go to another coffee place. For the third day in a row, my food order was wrong. Since I went through the drive thru, I didn’t notice until I got to work.
Alexandra S.
Évaluation du lieu : 4 Nevada City, CA
I love the friendly baristas and their great service. The location is great, right next to a Chevron and CVS. Jessica is a fantastic manager, and I love to see all the workers enjoying themselves while they serve delicious coffee drinks.
Katie T.
Évaluation du lieu : 5 Auburn, CA
This is a great Starbucks! Love the friendly staff!