Sutter Auburn Faith Hospital

I recently broke my hip and ended up at Auburn Faith in emergency. Everyone was wonderful. My only complaint was the emergency room doctor. He took quite a long time to get paperwork done so I could get meds to reduce the pain before going for x-​ray. I was in quite a bit of pain for what seemed like an eternity. Maybe it was due to my condition, I don’t really know. Otherwise, the whole experience was as wonderful as one can have in a hospital. Certainly, once I got admitted and went through the surgical process, I found everyone to be very kind, considerate, professional and awesome. Dr H did the surgery and did an amazing job. Every nurse and attendant was fantastic. Such a caring environment. If you have to go to the hospital, go to Sutter Auburn Faith. I am still giving five stars.

If u want a kind of feeling like ur family then come here. Might be a smaller hospital but employees are the best! All the doctors, nurses, and especially the xray techs are awesome !!

pretty much a joke…

So I have a few experiences to share, and first things first I’m going to tell you to go to Sutter Roseville, although not much better. So my first experience at Sutter auburn I came to the ER and needed my ruptured appendix removed. Surgeon was great but after when I was recovering in my room they placed an elderly women in the room right next door to me who was infected with MRSA. Her door had signs all over it saying «Danger» «MRSA» and when we asked the staff what «MRSA» was they lied to us saying that they only had those signs up for her safety and that she was not contagious, and that she was the one in danger because she just had a really weak immune system. We then looked up MRSA and found out it was very contagious and hard to treat. Now this is why they get 1 star, the nurse comes into my room straight after her room to check my vitals, SHE DIDN’T EVEN CHANGE HER GLOVES. I couldn’t believe it. This was on day 3 of being next door to the infected women too, so I’m not sure how many times my vitals were checked without me noticing but this time I noticed and stopped her. She simply started to change her gloves and I told her to get the hell out. My father went and told the head nurse what had happened and 1 hour later they had moved the women to a new room. I just couldn’t believe that they had told me I had nothing to worry about and was overreacting. Good thing I was paying attention. It’s a miracle I wasn’t infected with MRSA. My second experience I showed up at the ER squirting blood out my throat due to a tonsillectomy that had happened 5 days prior to this. I walk in rather frantic thinking I might bleed out and can literally barley talk and the lady behind the desk is just treating me like another case. I mumble «I had my tonsils out 5 days ago now I’m bleeding I need help.» «Name», she asks. «Address.» «When were they taken out» she asks even though I had just told her! I sit down and there is nobody in the waiting room at all. Just the women on the other side of the desk and me sitting in the chair across from her. I’m starting to freak out asking if I’m in the right place because there was absolutely nothing about it that felt like an actual «Emergency Room.» 10 minutes later a nurse comes and gets me. By this time the bleeding had already slowed on its own so I wasn’t afraid I was going to pass out. She then explains to me that all they can do there is take a blood sample to make sure it is coagulating correctly but they have no equipment to fix me up and I’ll need to go to Sutter Roseville. I told them thanks for checking my vitals and left. If the bleeding hadn’t of stopped on its own I probably would have died there. And this was mid day on a Saturday, when you would think they would be ready for just about anything. I will never return there again in my life. I couldn’t believe it but I actually felt safer sitting in a moving car than I did in that EMERGENCY ROOM… now I will leave the Sutter Roseville review. Thank you for reading I hope this brought some insight. Don’t get me wrong though many staff members were very very nice when I was recovering for my appendix.

Wonderful staff and amazing nurses. Love the hospital facility and kind doctors. They are doing a new EHR so everyone is a little anxious but overall, they are great folks who just want to have fantastic patient care.

ER is really slow, watch the expenses, highest in Northern Cal

I spent 35 days in the Intensive Care Unit. Using a ventilator to breathe due to lung failure. Every single nurse in ICU is wonderful. They became a family to me. They have faith, love, spirit and compassion. Every single one!!! They are there when you need them right away. Just an awesome group of RNs! Of course nobody wants to end up in ICU but if you do… try not to worry, you’re in good hands.

The whole practice is very negative, didn’t help one bit … If you have an emergency don’t come here waste of time and money

I brought my son in for a broken leg and the nurses and doctors were great. It was a hard seeing him in pain but they treated him promptly.

My 12 year old son broke his leg Saturday playing football. We brought him in and he was sent to triage right away. The triage nurse was super sweet and efficient. The entire staff was fun and helpful. We were in and out with X-​rays and all in 45 minutes. The only complaint was the lady that took the radiographs said everything looks great! It wasn’t great at all and I feel like they should not be able to give their opinions and leave that for the Dr and his staff.

I was upset to see how AWFUL the nurses treated some patients and thier family memebers in the ER. An elderly lady walking in to see a patient in the ER had apparently had a bowel accident and was wearing diapers (yes, you could see that she had an accident) and the younger man assisting her seemed quite embarrassed, but concerned. One nurse looked at the lady’s rear and then at a colleage and mouthed, «GROSS!» and the other nurse gave the old lady and young man an up and down look of disgust.

I went to the Sutter Faith ER with level 10 pain in both of my rib cages. I had to wait in the ER 2 and ½ hours to get a bed and then another 2 and ½ hours to see a doctor. While I was waiting the nurse put an IV in my arm to draw blood and then left it in for the 2 and ½ hour even though I did not need an IV. When I did see the doctor she talk to me for 5 minutes then gave me some prescription for stomach acid even though I told her my pain was in my ribs! For now on I plan on driving the ½ to Roseville to get better care.

Talkin’ ER visit. I have to say, the waiting area is dirty and scary. Scary because of the germs and dirt, and a little scary because of the people there just wanting a ‘fix’.
Once I got in and on a bed (which on took 1 ½ hrs) the staff was really great and nice. From the charge nurse, my nurse, the Dr on duty and the x-​ray tech, all were really great with me. Thanks!
I was a little disturbed at the desk nurses as I told them the lady in the wheel chair with a broken foot needed to use the bathroom and needed help. They said they’d call someone. But when i walked away, another patient heard her say, «she didn’t want to get involved». No one ever came out and I took her myself even though I was having acute abdominal pain. That was the stupidest thing and made me mad which lead me to write this review.

My son Peter had an asthma attack on the way to Roseville. We immediately turned around and brought him to Sutter ER. We were well served. My son was seen by Dr. Kroeger, had x-​rays, saw a Heidi, a respiratory therapist, saw the doctor again, and received albuterol with an inhaler, all in an hour and a half. We even got excellent advice I really appreciate it when other professionals are respectful and vigilant concerning my time.