Teresa Isbell, DDS

The girls are the sweetest here! Very helpful and customer oriented, I look forward to coming here, how many of us can say that about a dentist right! Dr. Isbell is also great with my son which makes her the perfect family doctor

Best dentist office/​staff is you have dental anxiety. No fear here. Very gentle. Friendly. Clean

Everyone is incredibly knowledgeable and attentive. The entire staff will do whatever it takes to make sure you are comfortable.
I am so impressed by Dr Isbell making sure she is always up to date on the latest techniques!
I would recommend it to anyone that is looking for a forever dentist. My entire family gets treated by her and they all love her!

This is the most amazing group of people. You only need to visit once to know this place is unique. Dr. Isbell is brilliant! She hired the best staff and then takes great care of them. Amanda is an incredible hygienist. I no longer have any fear of having my teeth cleaned. She is never in a hurry and I’m her only priority while in the chair. I used to fear going to the dentist and now, it’s one of the few places I feel like a VIP.

Dr Isbell is by far the best dentist in Placer county. The office is very clean and modern and very calming to the nerves. The staff are just wonderful and go the extra distance to make you feel comfortable and are very skilled in their professions. I had to have a lot of work done due to knocking out one of my front top permanent teeth. They got me fixed up and I was so amazed with their work I decided to have 8 more teeth capped. I love my smile now and not afraid to show it. I would recommend Dr Isbell to everybody, she truly cares about your smile

The dentist office is amazing. I am not one who goes to the dentist. After some bad experiences as a child I have only gone when I was in extreme pain or something was really wrong. Dr. Isabell and her team have worked wonders with someone who was deathly afraid to go to the dentist. I first went in over 1.5years ago and had a lot of work done in 1 visit that would’ve normally taken 3 – 4 visits and it was pain free. They worked with all my weird quirks and were super awesome no matter how sacred I got. They even helped me figure out that I suffer from sleep apnea. I was amazed at how good the first experience was I have been back for a cleaning after getting the nerve up and it was just as good as my precious experience. I am happy to say that my mouth has found its permanent health care provider. Thank you so much for being an awesome Dentist Team.

There are no words for the care and comfort I felt going to the office. I HATE going to the dentist BUT when I walked in the office it was warm, inviting and felt safe. I’m not sure if it’s an office of women or just people who understand fear and anxiety but they were more than comforting; checking in with me constantly and making sure I was comfortable. I currently live in the Bay Area and had to have work done when I was in Grass Valley on vacation, but I will not go anywhere else.
This office is worth every minute of the drive!

Recently had a procedure done at Dr Isbell’s office. Although I was not looking forward to it, Dr Isbell and her staff were caring, efficient, and made it a pleasant experience. Beautiful office with the latest equipment and caring staff. They called to check on me the next day. Highly recommended.

State-​of-​the-​art equipment and a wonderful staff make for a great experience. One of the best cleaning experiences I’ve ever had (I have had about 10 different dentists to compare).

I had another great visit today. I drive at least 30 minutes to get here but it is so worth it. The doctor and staff are professional, friendly, and always on time. I appreciate that because I hate to wait! Had my teeth cleaned and check up today by Amanda. I love the upgraded technology they use. My cleanings take half the time now with the ultrasonic.

I had to have some major dental work done-​including getting fitted for dentures. Dr. Isbell and her GREAT staff took GREAT care of me and made the whole experience a pleasant one. While fitting me for the dentures Dr. Isbell noticed that my jaw didn’t set right, as it had been broken. She made sure the dentures would align my jaw so it could finally heal.
Every visit to her office was great. I’ve never before ENJOYED going to the dentist-​but Dr. Isbell and her staff make is a very pleasant experience. I won’t go to anyone else for dental work and I will refer her to everyone I meet.

I agree with the other reviewers that this dentist is all about making a buck. Inaccurate quotations of services and what insurance will cover. I received additional billing a full year after services were provided. My out of pocket was extreme to begin with but they had a nice clean office and good marketing material. Now I know how they pay for their marketing. By billing over what they quote and then sending people to collections when they dissagree. I will find another more fair dentist and I will make sure everyone I know in the area knows about their unfair billing practices. It is a small community and they won’t survive long with such corrupt billing practices. I hope these postings will keep others from making the same mistakes that the folks on this page did.

First, the good parts: The staff are friendly. They are gentle. The décor is nice and they offer financing options. So far, so good.
Now, let’s talk about the problems:
1. They want to make a buck. They have done things like saying, «We’re going to do a flouride treatment.» No mention that it is at an extra cost, and not covered by insurance, until you’ve had it done. So now you’re stuck. They did this to me, and did the same with X-​rays for my mom. My mom even asked them to check about insurance before hand — they did it, it wasn’t covered. Good thing mom was smart enough to refuse to pay for these upcharges.
2. Their billing is horrible. They sent me a bill, I paid it. Then they billed me again. I called and said, «Hey, I already paid.» Response: «Okay, we’ll fix it in our system.» One month later, another bill. I called again. Repeat process 3x. It didn’t stop until I actually drove there with a copy of the check (that they had already cashed).
3. This one is the kicker — My whole family goes there, and we don’t live in town. We go when we are in town (long story), but we make and keep our appointments. We’ve expressed our frustration about the up selling, but we paid all of the bills we’ve had. So, the other day we get a letter — they want to sever our relationship due to «lack of communication.» Really? You want to stop seeing us? DESPITE the appointments we had already made? Well, guess what — we were already shopping for a new dentist, this just cemented it.
I went here for less time than my folks, who added that the staff that was there before Dr. Isbell showed up were much nicer, friendlier, and more competent. I’ve always felt that the staff was friendly and competent — for the most part, but not on the issues I mentioned before.
Overall — they want to up sell you, and if you don’t like it (or their inept billing), you get the boot. Nice staff and decent dentistry doesn’t make up for that, so I’d recommend going elsewhere.