Andy Jordan’s Bicycle Warehouse

I don’t think you can ask for more from a local bike shop. They carry great, quality brands, the staff is helpful and ridiculously knowledgeable about their products, it’s near some fun places downtown, and it’s probably the best place in the area to have your mountain bikes serviced for ‘beyond casual’ riders. I only wish I lived closer to them!

I purchased my frist moutain bike from here. The guy was very helpful and kept me within my budget. He helped me find a bike, helmet, bike rack, and important extras I would need while riding. Then he walked me through using the bike. ALSO put the bike rack on my car!!! This place will always be my first stop for any of my biking needs.

To all my mtb and roadie friends who plan to visit FATS or any other Augusta area trails: this shop is not the only game in town if you need emergency bike maintenance and parts, so don’t give them your business! They were the only local Augusta shop picking up their phone the day after Xmas so out of convenience, they set up my tubeless tires for me, which I was grateful for at the time. I willingly purchased a $ 70 stans kit from their store and $ 20 per tire fee. Not only are they condescending to women bikers who aren’t locals, they are overpriced for basic service/​parts and charge extra fees without any disclosure. For putting my tires on the bike, answering 2 questions, and tightening one bolt related to the tire installation, I was charged another $ 10 without notification. This is all after I was given a clear price and my credit card was already run. This is BAD customer service and is borderline discriminatory, like the same cliché of how women are told to go to car mechanics with men to not get taken advantage of. I’m a woman in the shop alone and they know I’m from out of town… so they don’t think they are going to see me again… you do the math friends! On top of that, they are incompetent. A bead on the back tire wasn’t popped into place so I was leaking air… and they didn’t replace my protective presta valve covers. That’s what I got for $ 125. Lucky for me I have mechanic friends who got my hooked up proper for my next ride. Merry Xmas and happy New Year jerks!

Purchased 4 bikes for the family today.
First off, the customer service was great. They weren’t pushy and let me browse around without bothering me. The person that helped us was very knowledgeable and made me feel comfortable what I was getting for my price range. We didn’t realize that the person who took care of us at the store was the owner. He was very humble and down to earth person. My wife and I believe that it’s the best bike store in town. We had been to different stores around the area and they were not as welcoming.

First of all, Andy Jordan’s gives a MILITARY DISCOUNT! 5% discounts on bikes and 10% discounts on accessories!
From the minute I walked in the store Andy (the owner) answered every single question I had about riding. The most advanced bike I’ve ever had was a Murray purchased from K-​Mart. After being out of the country for over a year, I wanted to get back into riding the right way. All my research pointed to a Specialized brand bike. I had a lot of questions about 26″ wheels vs 29″ wheels and Andy answered ALL of them. He didn’t make me feel stupid even though I was asking very basic riding questions. He even let me take the bike for a spin in an empty parking lot.
I’m still in awe of the customer service this place provided me. Andy didn’t try to push the expensive stuff on me but rather showed me what I needed for my entry-​level skill set. They’ll do all warranty repairs in-​house and have a huge selection of repair kits, pumps, etc for when you’re out and about.
I’m definitely going to recommend this place to everyone I know and I look forward to joining the store on some of its organized bike rides!

Outstanding service, selection, and expertise. I bought my first bike at another shop in town, and have since only worked with Andy Jordan’s — they’ve never disappointed me.
Also, if you’re looking for custom built road wheels this is the place to go, and Nate is the guy to talk to. I would recommend his work to anyone — bomb-​proof, built-​to-​spec, and extraordinarily affordable.