Kendrick Paint and Body Shop

Teddy did a fantastic job today! He always has great customer service. Chuck McCombs is the State Farm service rep. He gets the job done even though he is kind of grumpy.

Really wish I could give less stars… Avoid Kendricks paint and body on broad street. I had to return my suv after repairs three separate times due to damages that were not repairs completely. 1– my suv would not stay charged so there fix for that was to give me a jump box to use until they could get it back in the shop the next week. 2-​my airbag was not completely fixed, I could slide my hand under the steer wheel center piece that cover the airbag and touch parts that you are not suppose to see or even touch. 3– my transmission was slipping. My repairs came to about 12 000 $ which was a total front end accident. They actually decided that they would be better to repair pieces at a hourly rate vs replacing with new parts there ere actually cheaper. So instead of replacing with new and a cheaper repair they went with fixing and hourly rate. Which lead to this type of repair (pictures included). Taped and unfinished repairs still bent and newly pressed holes. And this is the FINISHED PRODUCT !!!

I took my car that was stolen to them for repairs. After it going back 4 times it was finally fixed for the most part.

Ambience. A
Service. B
Price. Estimates. A
The parking area was filled with cars and I parked in street. When I walked in to the spacious front area all I had to do was make contact with one of the Six reps sitting behind desks and was immediately helped.
What’s with the fountain in the middle of the room?
I requested a certain person as I was referred by my insurance company but wasn’t able to get him.
Also, I had filled out a form online this weekend while they were closed and mentioned this to the rep. But still had to fill out form again and no mention or callback from the Internet contact form. What good was that Internet form?
Anyway, I filled out a basic info form and waited 20 mins before one of the other person behind the desk asked where my car was and would give the estimate.
She was good explaining the damage was minor and options of what I could do on my own i.e. Touch up paint and cleaning or wax car.
My estimate for my minor scratches would entail replacing the whole bumper for over $ 530.
I decided to live with it.
Overall, it took me 30 mins to get my estimate for a non busy 9:30 am walk in.

HILLARIOUS! My husband got a random call to his cell phone weeks after I wrote this review to let him know that they have a spot in their schedule for his car if he still required paint & body services.

I’d bumped into an idiot pole a few years before and was finally financially solvent enough to take my car in. The folks at Kendrick not only eliminated all traces of the dent for a reasonable price, but they also repainted where the paint on the rear bumper was starting to blister. On top of all that, they offer a free car wash a week for up to a year afterwards.
I find it hard to find words for how highly I recommend these folks.