Sephora

I love Sephora. The product line is extensive. The associates knowledgeable and friendly. Mister and I both love cologne. I love that they will make a sample of colognes to take with you. I can’t express enough how many times I’ve fallen in love with a scent only to find that the dry down sucks or the fragrance dies quickly. The samples allow me try them before I buy them. Love it!

I love Sephora! I can get lost in a store and spend hours browsing. I usually order online to prevent this from happening. Great brand/​product selections.
Today I ran in the store to get a few things before leaving town. I was in there a solid 10 minutes and no one asked if they could help me. When I was ready to check out I approached the counter and finally spoke to the associate, about which register I should use. She was friendly enough, but overall to have 4 – 5 employees in a store and none of them speak to a customer? Come on. This never happens in NYC or Atlanta when I visit a Sephora.

Not a bad Sephora in the scheme of things. It is a good size and the employees are nice. However, I went it to try some foundation and could have probably done a better job color matching myself. It is hard to match colors inside though, and their return policy is wonderful, so this would hardly stop me from shopping here! The only thing I will warn people about, is when they have a particular line that has their reps there, be careful! they are much more pushy than normal Sephora sales people and they kind of drive me nuts. I have only experienced the pushiness that this Sephora, not at others I have shopped at. And, again, not with the normal sales people, just the line reps.

Im in heaven everytime I enter Sephora!!! Being a cosmetic junkie, its so easy for me to spend half of the day debating should I buy or should I not buy. Its always easy for me to navigate through the store and if I cant find something there is always someone there willing to help. So it’s always so hard to leave empty handed.

Sephora has the reputation of being a shop that caters primarily to female clientele. But believe it or not, they have a huge section for men in the store. They’ve got an excellent selection of the finest colognes and the staff is generally very helpful in helping you find what you’re looking for.
This is definitely my go-​to shop if I need anything face care related. This shop has tester bottles for nearly every face care product, so you know exactly what you’re getting when you buy it. As a man I’m always apprehensive to admit that I’m a Cliniquoholic. I buy everything Clinique from the face wash, the liquid soap cleanser, the exfoliating scrub, the scruffing lotion, the base lotion, the deep moisturizing lotion, even all the way to the anti-​aging antioxidant lotion. I am serious about skin care!!! Dudes these days for some reason feel that hygiene isn’t a worthy discipline, and not manly to adhere to. Well I’m here to say, representing the entire man-​race, that only REAL men moisturize. Break free of the chains and shackles that society has confined you to!!!

I have always experienced good customer service at this location, however I was really disappointed this time around. I was looking for some suggestions for new lipstick since I am not really a lipstick girl. Anyway the guy just showed me the Nars products and just walked off… Sephora’s service is better than that.
In general, this store is very nice, but more cluttered than the other stores I have frequented in Atlanta. They carry the same products but I feel that they don’t really change out their samples… they look kinda gross if you ask me.
If they worked on these flaws this store would be just awesome.
#365 Unilocal ⁵⁷⁄₃₆₅

Nice store, Brandy is a very helpful staff member. Some of the other staff members are not. I shop here very often and I am a VIB here. The girls at the register are rude, condescending, unprofessional and incompetent. On several occasions. I was taken back because the floor staff is super friendly and proficient in all things to do with beauty, in stark contrast to the register staff. I find it unfortunate that the guests have to be mistreated upon checkout. Leaving us with a sour feeling that lingers after you leave.
I love to go in this store and look, try and ask questions about products then purchase ON LINE where my checkout experience is filled with all the beauty insider perks that the incompetent checkout staff can not offer me.