Starbucks

This Starbucks is great. I’ve had a few positive experiences here and just had another one. We were in the drive-​through and after waiting a while, we pulled up to the window and the employee, Josh, was very nice and apologized for the long wait and informed us that we were receiving a discount for the long wait. This was a solid reminder of why Starbucks is such a successful company.

I had a bad experience with Starbucks a year ago. And I finally visit this Starbucks again after a year. First Starbucks coffee shop with employee that care to their customer. Employee were kind to customers. I ordered Chestnut Praline Latte and it was good.

I come here every morning for both quality as well as customer service. Being new to Augusta, I don’t know anyone and it’s so heartwarming that the baristas ask me about my day every time I come in, no matter how busy they are. They’re always timely in how they make the drinks. The entire staff is concerned about the store; no one is anything less than involved and productive. I have seen no area that needs improvement. If you guys read this, thank you so much for being so kind, reliable, and real.

This is the best Starbucks in Augusta. The staff is very friendly and many of them have great personalities and are funny; because of that they have created a reason for me to go out of my way and come to this location instead. Keep up the great work guys!

Ambiance/​Décor: B
Typical Starbucks décor. The place is small and clean. The location is great, but the parking is a bit tight. They have outdoor seating.
Service: A
I have always had friendly service at this location. Served quickly and hot drinks are just that.
Food Quality: ???
I am usually here for just an espresso pick me up or a latte.
Price: B–
Prices are high, just like all of the Starbucks.

Quite a good place overall. It can get congested since it is next to the Augusta mall. In a cove of sorts (small area with a couple of other stores) the drive through can be tricky if you’re not careful. It is around the back of the building.
It is very spacious inside one of the more spacious and open ones I’ve been in. Their staff is quite friendly and playful as well.
The drive through ramp has a rail on the right side so watch out if you have a larger vehicle.

Well at 8:30 pm the oven is turned off so I can’t get any food. The 3 employees I dealt with weren’t exactly rude, but weren’t as friendly as employees usually are at other Starbucks I visit. Then the drink, acceptable, but not well made.

It’s the most spacious Starbucks in the Augusta area. They have couches, booth seating, tables and tall bar rounds! All of this makes for a great coffee house feeling. I typically meet people at this location because we are always guaranteed a seat, good service and great coffee. This Starbucks location has excellent Wi-​Fi. I never have a problem with connectivity at this location. Additionally, if you have a problem with Wi-​Fi the store is located in close proximity to the Augusta Mall and right beside an AT& T store, which both have open Wi-​Fi connections. The staff here is always upbeat and maybe that’s because they take a few shots of espresso throughout the day *shrugs. This location has the same menu choices as most Starbucks locations and a little more retail items. You can get mugs, ground coffee and other gifts for coffee lovers.
I’m not sure how the Starbucks rewards work. I’m told that you have to use/​accumulate points in conjunction with a gift card. I usually champion rewards cards, but I’m honestly a little confused about how this one works. However, if you do figure out the rewards program, you are supposed to get a free drink on your birthday or during your birthday month. I also really appreciate the staff’s usage of the community board. They have a board where you can post community events and I often find out about great events by checking out the board while preparing my coffee.
The drive-​thru is expedient. I often utilize the drive-​thru because I’m on the go. I like it because it’s elevated and you are closer to the window. Many of the other area locations have low drive-​thru areas, which have caused me to drop change or a drink during our exchange. I’d vote this Starbucks location «Best All Around» for the Augusta area!

Out of all the Starbucks in the CSRA, this is my favorite. The crowd is more urban and older than the other Starbucks in town. I can study for hours here, there’s always an empty seat or table.

I had a chocolate smoothie… I took it back and got a glass of water.
I thought it would be sweet and tasty but… uh no. I’d much rather have Gloria Jeans back than try anything in Starbucks again.

Pretty good because it’s starbucks. I don’t like the location very much though, especially around rush hour. TONS of cars in and out of this area! Avoid if possible during that time!

Christmas shopping at starbucks. Who doesn’t love a cup of yummy?
Fun, helpful and playful staff.