To start. Technician that came out– 5 stars. Courteous and professional. The door was open in 10 min without damage. Dispatching service 1 star at best. I was twice told the wait would be 20 – 30 min by two different individuals and ultimately the tech showed up 1 hour and 20 minutes after the initial call. I realize locking yourself out is self inflicted but if I was informed of the long wait I could call around or walk to the coffee shop ½ mile down the road rather than pacing outside of my house in 30 degree weather for over an hour. The wait wasn’t the issue it’s the poor communication.
Noelle P.
Évaluation du lieu : 5 Orange, CA
Awesome service. I called from CA to fix a customers antique desk. They showed up after hours and got the job done ! Thank you for your professionalism.