Steve the owner of the company came out late in a Friday. Found the problem and due to it being after hours could not get the 1 horse power motor that was required. He made the appointment for noon on Saturday and called before and arrived on time. He completed the repair within an hour and the price was exactly what he quotes! Great customer service and I would recommend this company. If I need this type of service in the future this will be my first call. This company understands customer service!