Aurora Center for Treatment

I do not recommend anyone taking any classes at Aurora Center for Treatment. Every staff member from Susan Gilbert (owner) to the counselors even the receptionists are uninterested in your recovery and only about the money. Susan, Bridget (intern), Kurt (receptionist), Lindsay (admin)and Jen (counselor) are extremely hateful and treat their clients inhumane and disrespectful. Only one of their staff members are recovering addicts, which makes the rest of the staff unsimpethic to your recovery or even helping you recover. Their prices for intakes and classes very from person to person and are not what they post on their web page. At any time, they will discharge you from their program and in the time I was there, 4 people were discharged for reasons ranging from someone who had a dispute over a class to money paid to another person defending themselves. They do not follow any rules or procedures they have listed on their disclaimer, including the 4 steps they have listed. Susan is very child like in her attitude and will have other staff members, including receptionists, call you on the phone to discuss information that under DORA is broken under ‘client confidentiality’. When I was discharged the receptionist called to tell me I was discharged, also breaking client confidentiality since he is not a board DORA certified counselor. He, Kurt, also informed me that the Center would also inform any other treatment center I ‘tried’ to enroll that I should be turned away ‘black-​balled’. Later that day, I went into the Center to ask for a copy of my discharge papers. Susan came forward and once again broke client confidentiality by discussing my case in front of a friend of mine, a client and 2 of her receptionists instead of taking me to her office like a REAL PROFESSIONAL should. Which is also illegal by DORA. Please Do not consider Aurora Center for Treatment and if you are a current client and feel the same way I do… you are more than welcome to find DORA’s website, go under ‘complaint form’ and write a grievance. Division of Registrations Complaints 1560 Broadway Suite 1350 Denver Co 80 202. No one should be treated the way I have been treated.