Customer service here is amazing! I had some issues finding what I needed and not only did a worker named Nancy go above and beyond for me she did it with a smile and genuine concern. I will be recommending this place to many others!!! Completely satified
Jaylin S.
Évaluation du lieu : 1 Southeast, Denver, CO
Aurora, Colorado– I waited in line for 30 minutes to perform what I expected to be a simple exchange. I have never had problems exchanging here which is why I WAS a loyal customer. Apparently their new policy is they charge a 20% restocking fee without a receipt. What is this about? A restocking fee? Im not buying huge furniture or electronics… These are ordinary home items and it doesn’t take much to restock it. Shoot, I’ll put the sheets on the shelf FOR you! I think this policy is so crazy that I’m not interested in shopping here any longer.
Jeff N.
Évaluation du lieu : 1 Ozark, MO
Return policy is terrible. I had an item labeled«Bed, Bath, and Beyond» on the price tag without receipt. They take 20% off even though it will still being sold at the store.
Levi H.
Évaluation du lieu : 4 Aurora, CO
Ok, so there is a burial ground in the parking lot. Big deal. It’s actually pretty cool site that is dedicated to a lot of the pioneers and settlers. When the grounds were given to CSU, many of the tombstones were beyond repair or missing. So the area was sectioned off and designated as a cemetery . Ok BB&B. This store is has really cool, unique stuff and that staff is readily available to help. I went in to get a pizza stone on Saturday evening. I had looked all over and could not find them. It’s the«it was here last week» syndrome. I approached the front desk, inquired about the stone and she walked me right to it. She then kindly asked if I needed anything else, along with some suggestions. I thanked her and she advised as she walked away not to hesitate to ask if I needed anything else. As I made my choice, I wandered around and found things to be priced, orderly and clean. Sometimes it feels like I am a bull in a china shop as I am 6’4″ and built like a football player. As we headed towards the checkout, there was one person ahead of us who was already being served. The sales clerk immediately radioed for cashier assistance before I came close to the counter. When she arrived, she rang our items out and checked for damage. Then inquired if I needed anything else. The bagged my good properly, thanked us and we were on our way. Overall, BB&B is a great place for finding odds and ends stuff, special edition DVD’s and sale items. I give them 4 stars as their prices are steep and I would not consider buying anything but culinary products because of it. I really do not think of them as a bedding, wall hanging or candle store. It may be just me.
Randall S.
Évaluation du lieu : 4 Aurora, CO
Store is always clean and staff is always around when you need them. I like to cook so I can get lost in the cooking gadgets for a while. Tend to go in to buy our K cup coffee because they send us the mailers and text discounts which always makes it better. Went in this time and didn’t find any bed sheets we liked so we used our 20% off deal to purchase a new scale. Alas, when we got it home it didn’t work. Can’t blame the store for it so it’ll go back and get exchanged. Never have issues here with exchanges; they are most helpful and apologetic about the inconvenience! Definitely recommend.
Jason J.
Évaluation du lieu : 4 Centennial, CO
I only go to these kinds of places when dragged here by the wife, but it is fun seeing all the nifty gadgets they have — potato peelers, apple peelers, space bags to suck all the air out of your clothes, folding chairs, not to mention every single«As Seen on TV» item you could want. You could spend way too much money in here if you’re not careful. I had my eyes on a cool little popcorn maker but have no idea where it could possibly go in the house. The staff were very helpful here. Someone came running out of nowhere when I tried to use a long box to get an item off a top shelf so that it could fall into my waiting hands. And a little bit later when I was looking for the price on an item all I had to do was think of needing help and another person came running from somewhere else. Make sure you look for a coupon before you go, they always have them!
Jessica J.
Évaluation du lieu : 4 Centennial, CO
This is a particularly nice BB&B. They always seem to have parking in front of the store and the associates are always helpful. You never have to hunt for someone to get something from the top shelf. Oh and about those shelves — can we stack things any higher BB&B?! Jeez, it is crazy the amount of merchandise in one store. Their prices at times can seem crazy too. However, they usually have a coupon out in their ad and sales going. In fact the last time I went in w/o a coupon the guy was like — you don’t have a coupon? Are you sure? If you find one at home you can come back and we will give you it later. :) Um, OK! It was actually a comical exchange since he was genuinely flabbergasted I didn’t have a coupon. Still, nice to know if you find one within the next few weeks they will adjust a previous purchase! It’s a nice shop! Stop by and peruse.
Rachel C.
Évaluation du lieu : 4 Phoenix, AZ
The most unique thing about this chain store is that it is in a strip mall that surrounds a CEMETERY. Yes, you heard me right, an old cemetery is smack dab in the middle of this strip mall. High metal fence, locked gate. Lewis Cemetery. You can’t miss it as you drive along Parker Road — right between TGIF and a fast food chicken joint(you know, the one that is closed on Sundays?) This BB& B is right behind the final resting place of some of our county’s founders. I popped into BB& B for a couple items the other day. It was Halloween Day. As I stepped through the door I entered the coming holiday season. You know, the one that is screaming down the calendar. Shelves were stocked with holiday gifts — — stocking stuffers were piled high. I’m not sure if my claustrophobia came from the overstocked shelves or that fact that ghosts and goblins from past lives were following me around on this warm Halloween Day! My hair was full of electricity! My hands were ice cold! Whatever possessed the building of a strip mall at this location? I would have put a nice green park here and let those that have passed on enjoy their final rest. I doubt that any of them need holiday gifts, new sheets, kitchen utensils, rugs or even bath salts; let alone a chicken sandwich, car wash or polished nails. Recommendation: If you need some holiday gift ideas, yes stop in. But, if you are not sure about sharing a space or time with those that have passed through the light at the end of the tunnel, perhaps another store down the road would be more to your comfort.