Big O Tire Stores

Female customer, with extensive knowledge in cars because father was service manager\mechanic for a large auto dealership. He mocked my actually doing service every 3K miles with a «really *head tilt*, WHERE *insert attitude and questioning voice*? He then proceeded to talk to me as though he was patting my head and looking down on me. Will never recommend this big o to anyone… female or male.

Professional, courteous and thorough. Bob runs a tight ship with quality workers and total customer satisfaction. I highly recommend this place to anyone. They can do almost anything required to repair or replace your tires and many mechanical problems also! I have been coming here for many years! Great service always!

I’ve bought 3 sets of tires from this place. They’re always professional and cordial. In addition, they also have excellent customer service.
I purchased a set of Michelin tires ($ 500) from this shop a few years back (80k mile Michelin wear warranty). Well, at 50k, the tires were worn and needed replacement (BTW, the tires were very noisy, so we did not really like them; plus according to Michelin, you need to get signatures every time rotations/​balancing occurs to qualify for the warranty — who really does that???).
Anyways, two other Big O tires closer to my work were not offering any type of pro-​rate for the tires (maybe because I did not buy from them?). So I brought my vehicle back to this place just on the chance they would. Upon discussing the matter, they offered to prorate the tires for me. All in all, I got a new set of tires (Goodyear TripleTreds — AWESOME tires) for $ 300 after the prorate was applied. Plus, they matched Sears’ price.
Customer Service — *****
Prices — ***** (if you price-​match; YMMV)
Other services — unknown
Speed — *****