Chiyo’s Bridal

I had my wedding dress altered here and was very pleased with the results.

I came in this afternoon to look at bridesmaid dresses. They have pretty much all Alfred Angelo dresses in stock and we had great customer service. Also, I left my purse here and didn’t realize it until an hour later. I called the store and was told no worries, they had it. I picked it up shortly afterwards and everything (including my cash) was safe and sound. Many thanks to the two awesome, honest ladies who worked here today!

Four years ago, we got my youngest daughter’s wedding dress here, and we knew we would return when it was time to get my oldest daughter’s wedding dress. If I were a Unilocal member four years ago, it would have gotten the same rating as I am giving it now. This is a wonderful little bridal shop. The customer service is fantastic. Prices are reasonable (as reasonable as wedding dresses can be). We went there on a Sunday afternoon and my daughter spent about three hours trying on dresses. She narrowed down her choices, and the only reason she didn’t choose «the one» is that she is a little too far out from the wedding date. We will definitely return as we get closer to the time and will buy her dress here.
Four years ago, we went to another, major bridal shop (at Aurora Town Center at I-​225 & Alameda) and while that bridal shop is bigger, the customer service wasn’t anywhere close to the customer service we received at Chiyo’s Bridal. Also, in our humble opinions, the selection at that major bridal shop wasn’t as good as Chiyo’s Bridal. This time, we didn’t waste our time by going there. That should give good reader an idea of how much more we like this place.

I started going to Chiyo’s Bridal to get a couple of alterations and repairs done to a Sport Coat I purchased based on the recommendation of a sales associate at JCPenny. So far my experience has been really great!
Lisa was able to do the repair on the Sport Coat seam and a couple of buttons in just under 24 hours and everything turned out great. When I went in to pick it up the next day I brought another Sport Coat in to have the sides taken in the sleeves shortened just a bit. She was very helpful with getting everything marked up and ready for the alteration (took less than 5 minutes) and when I was getting ready to pay for the previous work she had done she told me not to worry about it and that she appreciated the business!
So far I am very happy with the customer service and work at Chiyo’s. Assuming everything turns out well on the next Jacket, I plan on taking all of my alterations here in the future. Very nice staff and very affordable!

This place SAVED my wedding! I ordered a dress online (big mistake) and it was just the worst thing I’ve ever seen. My mom then took me here because she knew that they carried the dress that I actually wanted but didn’t want to spend all the money on it. My mom talked to them, explained the tragedy of my online dress, and they ended up giving mom a sample of my dress for half the price! It was the best thing ever!
The dress turned out to be a bit small but I was working out to lose weight. They said not to worry and that they could do alterations quickly if I needed it. I didn’t need alterations in the end (hooray!), but I did take it back to get it bustled. After one place quoted me $ 125 for a two week bustle job, I was so thrilled that Chiyo’s offered me a one week bustle job for $ 15! They have been nothing but nice and efficient. My mom was so grateful and every transaction ended with a hug because they have made everything so easy! Love them!

I agree with the other reviewer, if I could give this place a zero, I would.
I took my three bridesmaids to this place to look at dresses for them. The cutsomer service was sub-​par but we didn’t think too much of it. The samples were all out on racks for you to look at but they weren’t any catalogues available. We ended up finding a great dress that all three girls loved.
When the dresses came in, I called to pay for a portion of one of my maid’s dresses, and she applied it to the wrong dress. Rather than calling me and admitting she was in the wrong, she charged my card a SECOND time. At this point in our wedding planning, I cannot afford to be waiting around 7 – 10 business days to be reimbursed for her sloppy mistake. I spoke with her over the phone regarding her error and she would not let me get a word in edgewise. Claiming that the banks make it so that I cannot get my returned monies without waiting. When in reality, she should have given us in-​store credit. OR called me before charging me twice.
If you’re looking for the fun shopping experience with your girls (and minus the headache) stay far away from this place.

I would give them a 0 if that was an option… My sister bought her wedding dress from this horrible shop and all I can say is that I was less than impressed…
The dress came in just fine but it all went down hill when it came time for the tailor to do her job. She went in for the 1^st fitting and that went well. Then came time for the 2^nd fitting and when she put the dress on the tailor had not even cut the dress to make the length right, she left the sequence on the side where she took the dress in hanging off the dress, and she didn’t take the chest in like my sister had requested. Upon leaving my sister requested that they put in cups so she doesn’t have to wear a bra. For the 3^rd fitting the cups that were supposed to be in were in the bottom of her dress bag, the chest was still just as loose and the bottom had not been hemmed at all!!! All that was done was the sequence on the side had been reattached. So again she had to request the chest to be done and the cups to be put in and the hem to be sewn. Before her 4^th fitting my sister called and told them she wanted the cups sewn in the dress, just to make sure they did it this time… but upon arrival that still wasn’t done, nor was the hem. I mean it is like the tailor just works on the dress a few minutes before the customer comes and that’s all the time she gives!!!
So after this fiasco my sister had to request to leave with her dress to go to another tailor b/​c she didn’t have any confidence in the «work» that was being done at Chiyo’s. Originally they told her that the tailoring fee would be around $ 300, so she went in and said she would give them half of that, which in my opinion they didn’t deserve b/​c they didn’t half the work and when you go in for a 2^nd fitting your wedding dress should be ready to take if the work was done properly the first time. My sister paid $ 200… What a waste of my sister’s time, money, and energy… Now she’s not at all excited about her wedding dress and her wedding is in 13 days and has to start over with a new tailor.
I would never recommend Chiyo’s for anything. The salespeople smell like cigarettes and chomp on their gum (sorry it’s a pet peeve and it’s just not very professional) and the tailor has no idea how to do her job properly. I feel horrible that my sister had to go through this and I hope this review helps other brides-​to-​be on where not to go to try on dresses.

Bought my bridal gown, two bridesmaids dresses and a flower girls dress from Chiyos. Everything came in as ordered at a lower price –including alterations than any other place we look. Could not have been more pleased!

I’m so mad a Chiyos. I ordered a dress for a wedding that I’m in. Since I live out of state, they shipped it to me. Well, it’s sewn horribly! The zipper on the side makes me look like I have a HUGE love handle, even though the dress is my exact size and not even tight. After a few phone calls, Lisa basically told me there was nothing she could do fo rme, even though I paid $ 160 for the dress, and the bride had 11 other people buy dresses there. POOR CUSTOMER SERVICE. I would definitely not order your bridesmaids dresses from Chiyos. Now i’ll be stuck paying for the fix on my own, which I’m sure will cost a TON to make a new zipper. Boo.

Lisa was beyond helpful when I went in today to find my perfect wedding gown. With the wedding only 3 months away I knew I was pressed for time and needed a gown in extra length because I am very tall!
Lisa assured me that I didn’t need to worry and she would be able to alter any dress in the store to fit my length. They have a HUGE sale section and my dress was 50% off because it is discontinued and in perfect condition. I stumbled across this dress shop and even though it is not in the best location the customer service was well worth it. They have reserved parking spaces just for their brides and I would highly recommend checking it out!!!
Thank you Lisa and Chiyo’s Bridal!!!

If I could give this place 0 stars I would. DO NOT GO HERE! I went with my friend so she could try on her bridesmaids dress. First off the people there were VERY rude and the place looked dirty. She needed alterations done to her dress and the woman acted like it was too much for her to do measurements and my friend would have to come back. My friend explained she does not live close and the hours are not very good. (She had to take off early from work just to make it there that day) So reluctantly the woman did the measurements.
She went back today to try the dress on and even after losing 5 pounds the dress didn’t fit! She paid $ 70 for them to do her alterations WRONG. When she brought it up to the woman working there the woman said «Oh you’re fine. JUST LOSE SOME WEIGHT» The wedding is in 2 weeks!
Again I can’t stress enough DO NOT GO HERE!!!

I went in to look around and see what they had recently in search of ‘the dress’. This place has a fairly decent selection of dresses in a range of sizes (mostly smaller sizes). The sales person was very pleasant. I am sure there are some dresses that were really good deal off the racks but of course the only ones that I had any interest in were out of my price range. I did notice that the dresses here aren’t hanging in any protective material… what this means is if you are planning to buy off the rack you will likely get something that has been touched by many people’s oily hands leaving a wonderful little residue on the fabric. This shop is pretty much all dresses (bridal, prom and wedding party), as far as accessories and things go… there isn’t much.

In my search for wedding dresses, I ended up at Chiyo’s because they carried a designer I was interested in seeing. The location threw me off a little bit. Located in a strip mall near Iliff and I225, I wondered what I was getting myself into. However, I visited on a Tuesday afternoon and was informed I didn’t need an appointment to try on dresses! Score!
I worked with Tracy, who was a sweet as could be. She helped me pick out dresses and let me take in as many as I wanted to try on. She helped me lace up, get into, and weed out the bad dresses. I ended up loving two dresses after about two hours of trying on.
She was sweet enough to hold one for me for over a week, which I know isn’t customary. I brought my mom and bridesmaids back in on a Saturday and Tracy helped me slip into the two favorites again.
In the end, I got a sample dress from a different store, but I can’t speak highly enough of Tracy. She spent quality time with me and I never felt pressured to make a purchase.
Oh and they give huge discounts on their samples if you want to take them as is, and if they fit! Something to keep in mind. The prices were great!