Christian Brothers Automotive

I’ve been coming to this location since moving to the area last June and they’ve always taken good care of my car. Recently, I had some repair work done on the brakes that I wasn’t entirely satisfied with and they went above and beyond in working with me until I was satisfied. Happy customer here:)

Single mom — brought in my 16 year old’s old truck, they were very fair and did not push repairs I didn’t need. I always worry about trusting automotive places, so I’m skeptical, but I really felt at ease. They understood I just needed a way for my kid to get to school and back and we went over all the things I could have repaired but they recommended only the things I needed done to get through high school. They weren’t pushy or intimidating AT ALL.
I feel they are very honest.

I am happy to report that this follow up review is a good one. Before I was upset that we got the runaround in finding what the exact problem was for my BF’s Jeep. This time MY car was the one that needed to be fixed, and we knew right away what it was.
They did a fabulous job in repairing, finding the parts and quoting us a price. To my surprise, my car was dropped off in the morning and was ready that afternoon before they closed. After a quick look online their repair quote was right where it should be. They were prompt in calling us and keeping us up to date on the status of the repair. Thank you guys, I’m glad we came back and continued service. And I will be sure to recommend to others how fast and great you all are !

Ignition Coil/​Cylinder Misfires: The first quote for ignition coils I received was over $ 400, after looking on the internet I called and said why is it so expensive for a part that I can find for $ 25 to $ 150. They then said, «oops, we just took the first price we got from the dealer». After taking my car several times to Christian Brothers to either fix problems they caused by prior repairs (ignition or coolant) they told me they could not find anything wrong. I then took it to get an emissions test and within 5 minutes they told me exactly what was wrong with my car. It was also a part that was recalled through Volkswagen was is covered, something Christian Brother’s did not tell me, although this information is readily on the internet. Instead, they charged me to fix the issue and ended up not being fixed correctly. Coolant System. The other issue they fixed was my coolant system, prior to being there I had no leaks and/​or issues with my coolant. As soon as they repaired, less than a week later the coolant light comes on in my car. I attempted to look at my coolant levels myself, only to find that the latch to the hood of my car was broken. No one had touched my car after Christian Brother. The only good thing they did to my car was fix the latch without charging me but several times brought this up that they did me a favor, although they broke the latch. In trying several times again to find a leak that was not there before they fix my coolant, they quoted me to see if fixing the auxiliary water pump would fix the issue. This was almost a $ 400 quote to fix something they «thought» might fix the issue they caused. After calling and eventually expressing my concerns I have only gotten how they have looked at my car without charging me, forgetting they were issues they caused. They never once said were sorry, we made a mistake, what can we do to make this right or offering to reimburse me for work they did wrong. Needless to say, I would never recommend them and never go there again.
The owner of this Christian Brothers called me after this, listened to what I had to say and understood why I was upset. He then went out of his way to fix my breaks for free. He even followed up to call to see how my brakes were working and let me know I can call him on his cell for any other car issues I may have in the future.
He definitely did exactly what needed to be done to fix the issue, thank you!

I brought my car in for an oil change and tire rotation. I found a very professional and knowledgable staff at Christian Brothers. The waiting room is one of the nicest I’ve seen in a long time. Very clean and spacious area with comfortable leather couches and seats. Free wifi and a complimentary drink. Magazines meticulously placed on the coffee tables. They’re even current issues, nothing 5 years old! Amazing! Discussions I overheard with other customers about their car’s issues was spot on, no overselling. You can trust your car with Christian Brothers. I’ll be back!

I felt very comfortable here very clean nice place

Clean, nice people. BUT, watch pricing. Had an estimate for breaks — Christian Brothers wanted around $ 800, yes $ 800 and this was just new rotors and pads. No line bleeds or other stuff. That sounded crazy to me so I took it over to Breaks Plus, they said the rotors could be machined so doing that and pads, it was about $ 250! Had a couple of previous jobs at Christian Brothers that now in retrospect seemed high.
Also, while very nice, the desk service staff don’t really seem to know much about cars. I worked once with the owner when they first opened and I got the impression he knew even less, though I realize it is a good mechanic that really matters in the end.
Just check their pricing before you have them do the work!

Very friendly and easy to deal with. Not your typical uncomfortable repair experience by any means.

This is the kind of repair shop you hope for but never thought existed. Their commitment to quality service and kind attitudes blew me away. It’s rare to find a place I completely trust with my car. My Prius is my baby. They’re my number one choice for preventative car care.

These guys were awesome. Super friendly, offered me water and snacks. And gave my VW a little extra love without making me feel bad for choosing to not flush the headlight fluid or whatever other imaginary service repair shops try to pitch.

Working with these guys was a breath of fresh air when it comes to auto shops. The place is startlingly clean, polite, and welcoming. I only had an oil change done, and while they gave me the heads up on a couple of looming issues they never gave me a hard sell. High Five

While on a road trip from CA to TN our car started having trouble so I googled «Christian mechanic in Denver» and up came Christian Brothers Automotive. This place was a Godsend! We were about an hour east of Denver so my wife called them to let them know we were trying to make it back to Denver and to make sure they could take a look at the car the same day. Dave said no problem and so we made our slow journey back. When we were about 15 minutes away, Dave called to check on us… awesome. We limped into the parking lot and made our way into the air-​conditioned lobby. First thing Dave did was make sure we got water and juice for the girls. After the family was settled on the couch with refreshments and reading the kids bible provided by the shop, Dave and I started working on getting the problems documented. Ultimately we left our car at the shop for a day and a half and they were unable to determine what was causing the issues… but the issues did not repeat themselves. For all the labor they put into trying to figure out what was going on, they only charged us $ 100! I hope the Christian Brothers franchise makes it way out to TN.

YAY! I won’t bore you with a recap of the previous repairs, but I want to tell you about the extra steps that Christian Bros and the owner Jared took to cure my unhappiness and turn us into happy customers. We had problems with the cooling system and one of my original points of contention was the noise the power steering belt was making on tight turns. It was a belt squeal and I do not believe that is normal. Well, as part of the water pump repair the technician was looking at the pulleys and tensioner and found that the power steering pump tensioner was worn. This could easily have contributed to the noise and made it difficult for the belt to be tensioned properly. This is also the belt that broke after they did re tension it. which led to the second overheating and all the other fun stuff. In any case, they spotted the worn tensioner and as we were driving over to pick the car up, Jared the owner was calling me to tell me about the additional repair. Now here comes the good part. He met me outside and showed me the worn water pump and the worn tensioner and let me know that they would be replacing it at NO CHARGE! YEP, NO CHARGE! I am thrilled. I had done some research and thought that worn tensioner might be a problem but didn’t think my communication with the service mgr was at a point that I could relay that. The fact that they spotted it, realized it would be an issue and then to step up and fix that problem at no additional cost is way beyond what I expected! Jared and Christian Brothers have truly turned me around and me a happy customer! Thank you!

This is a great company run by great people with great service. Truly a breath of fresh air when it comes to auto repair businesses. I’m comfortable presenting any size request when it comes to auto repair.

They always ensure that they have explained the issue with the vehicle and provide solid recommendations on what to address so that you aren’t spending money that isn’t necessary. The final cost came in under the estimate, which is always nice. I have taken all my vehicles to them since the opening and will continue to do so. You feel as though they genuinely care about the quality of service and about retaining you as a future client. They have definitely earned my business.

I love to reward businesses when they exemplify excellent customer service! I have had my overwhelming share of experiences with poor customer service, and Christian Brothers Automotive was a breath of fresh air to my tired soul. It literally made me happy to know that there is a business that cares about quality service (and yet they don’t have millions/​billions behind their name). Their waiting room is professional and very well appointed (better than some dealerships along Arapahoe Road). In fact, waiting in there did not seem like a chore. Rather time passed very quickly! Their manner is fully professional and they are prompt to respond to you when you arrive! They seem very trustworthy and even took the extra time to explain the ins and outs of our service! I would not hesitate to recommend Christian Brothers to anyone I know! In fact, despite the long drive from our house, I will make the extra effort to see them for my service! As we were leaving, they shook my hand, and as we were in the car, ran out and gave us bottled water «for the road!» Excellent!
MattB