Comfort Dental

What a joke. I’ve been in constant pain and due to insurance issues I’ve chosen to come here. After a successful first visit I felt good about everything but nervous about future treatment due to the astronomical costs. I was told certain parts were covered by my insurance but later find out they are not. I’ve repeatedly been in contact with the office only to get shuffled around. I don’t even know if after shelling out over $ 1000 I’ll be able to keep the tooth they worked on. Can I get a refund? Doubt it.
I’m not going to say they’re the worst, because I’ve been to the worst, and they’re far from that. However, I’ve also been to the best and they aren’t anywhere near that. I’m severely disappointed with how things are being handed, how I’m being treated, and how much money I’ve had to shell out for what seems like nothing but even more pain and suffering. Approach them with caution and keep a close eye on your wallet because they’ll convince you to shell out all of your emergency saved up cash just to suggest even more work.

I walked in Comfort Dental yesterday because I was in extreme pain due to a cracked tooth. I was greeted by a very angry and negative Asian receptionist by the name of «Susie». I asked her if I could see a doctor due to my pain and the first thing she said was «its going to be a hour wait!“She then told me «maybe you should have gotten you tooth fixed and you wouldn’t be in pain.» Please don’t spend your money here they don’t care about their customers interest.

«Samantha» the receptionist at comfort dental coughed while I was on the phone setting up a hygiene appointment.

I showed up at 9:30 for my appointment for an exam and cleaning, just for them to tell me that I had never made an appointment. After about 15 minutes of arguing with the receptionist they finally agreed to see me. Their equipment is all old, so it took about 30 minutes to take x-​rays. When the dentist finally saw me he told me I had 5 cavities and made me feel like a terrible person! I found a new dentist, and they actually found seven cavities. So I’m glad I didn’t go here because I would have had more problems later. I wouldn’t recommend this dentist.

I have had to return to this location multiple times to have dental work redone. Dr. Hamilton had a horrible bedside manner. He jabbed the numbing injection into my mouth without first asking if the topical numbing fluid had set in. I was in noticeable discomfort and he didn’t say a word. I was so upset from my most recent visit I was shaking when I left. Comfort Dental offers a dental insurance plan that allows patients to receive dental care at a reduced cost. Quality of their word is extremely mediocre as a result. I’d rather pay more for quality care and long lasting dental work and a Dr. That does t jam a needle into my mouth because he has to fix dental work that wasn’t performed correctly to begin with. Completely disgusted.

My husband has been to this dentist a few times for continuous dental work. After his most recent visit, they scheduled an appointment for more work to be done that he needed to cancel because his employer needed him to work that day. I called them for him and left a message stating that he couldn’t come in for his appointment. They called back the next day to reschedule, but we couldn’t reschedule yet because we didn’t know what day he would be able to go in. They called him a few days later (3 days before his appointment date) and he spoke with them, stating he was not going to be able to make it in. Today (a week later), we get a notice in the mail with a $ 25 fee for broken appointment? Unbelievable. They were informed TWICE that we couldn’t make the appointment, and they are only supposed to require at least 24 hrs notice. We are considering never going back there again.

Dr D removed my son’s bottom 2 wisdom teeth that were soft tissue impacted with SKILL! He is very kind and a talented dentist!