Countryside Care Centre

Not a satisfied customer.

Some of the staff is wonderful. It is pretty clean. The pictures must have been taken on a good day — they in no way reflect the reality.
As with any care center there are some clueless people. I blame the management of this place. from what I saw and after talking to the staff the training is little or non existent. I never saw anyone that appeared to be «in charge». Unless you have a family member sitting with the resident they get likely get ignored.
My family member was slipping out of the wheelchair. When I finally found someone to help they didn’t know what they were doing. No sense of urgency!
The nurses told my family member to drink more water, but the water container was empty. The food is what you expect — horrible. I doubt they have a dietitian. Had to search for eating utensils that could be used since my family member has difficulty in holding a regular utensil.
There are 30 patients for 1 nurse. The CNA’s are thrown on the floor with little or no training and there is a lot of turnover from what I could tell. There was a day I couldn’t find a CNA.
I have seen worse and I have seen better. I sat in this place for a week and I hope to God I never end up in a facility like this.
UPDATE! When getting my family member out of bed — THEY DROPPED HER!!!
Go somewhere else besides Countryside Care Center.