Discount Tire Store – Aurora, CO

Not happy about paying $ 267 bucks for one tire. I should have asked, my fault. I got a great deal on the tire before this one, so they had to hit me up on this one i’m sure. But common man. Don’t think I will recommend them ever again, even after 15 years longtime customer.

As soon as I walked in, I was helped immediately. They did most of the work for free and charged only a small fee for a reasonable thing that had to be done. I was in and out in about thirty minutes. They were friendly, knowledgeable, helpful and only did what I asked them to without trying to sell me more things than I’d come in for. Thanks again!

We love discount tire, won’t ever go anywhere else! They are fast and explained everything to us. We got a great deal and they were fast. Extremely friendly and polite. They were just wonderful here and we will be back!

Fast and friendly. These guys quoted a 4−5hr wait (this year I was one of the silly masses that waited until it snowed to actually put my snow tires on… oops) and had me out on the road short of the hours later. Each person that came in was greeted and informed of the wait, no one was turned away. My ride is smooth, feels very secure, and I wouldn’t hesitate to go back. Just not when everyone else does… thanks, guys!

Thanks for patching my wife tire! It was fast, it was free and I can’t be happier!
They have previously mounted tires for me, I’ve purchased tired here and every time I’m happy with the results and service.

Excellent team! I have come in with several challenging classic vehicles over the last couple of years, the latest of which was a 74 Vette with odd aftermarket size rims. They recommended an alternative size, ordered it and fitted them. They ended not being quite right after driving them for a day. I called them up and without hesitation, they found the original size in Texas and got them ordered. They installed the new tires and they work like a charm. The techs in the shop are pleasant, fast and professional.
Both days, while waiting to have them installed, I watched them go above and beyond with several other customers. This and other interactions with them leads me to believe this is the norm and not an exception.
Every interaction with this team has been positive.
Great job and you continue to earn my loyalty as a customer.

Purchased 4 tires and the team was very professional. All made me feel welcome. I would recommend. Thanks for your hospitality. No regrets in spending my money here.

Been buying for my personal and fleet vechiles for years. Usually everything fines but last few sets of tires have run down within 5k miles on a 60k mile tire. Took them in twice each time they changed there price based on a pro rate. And blamed the car for the tires going bad. Last time sucked it up and agreed to price to have two replaced went home called and told they made a mistake it was twice what they told me. These are tires they send back to manufacture for a credit but they charging me while they were still under warranty. Will be moving my business elsewhere

Ever since I’ve been able to drive I have purchased my tires, rims, etc. from this specific store. I have always had over the top customer service here. Today in particular stood out the most to me. I have had two flat tires due to nails in the past week. When I took it in today I had Chris helping me and he was very helpful and kind. I told him that I couldn’t stay to while they repaired my tire because I had to be at a funeral and that I would come back. Five hours later I come back and he knows exactly which one was my car (I was surprised he remembered me because they were busy and We only spoke briefly.) He then told me that they couldn’t repair it because where the nail was. He then said, that he didn’t want to call and interrupt me because of where I was today but went ahead and put on a used tire that matched my new tires, free of charge. He didn’t have to remember me or my situation or help me out with a new tire for me car. I will continue to stay loyal to this company and this store specifically. I no longer live in Aurora but I will always make the drive to come to this one because of the service they do.

Long story short, we purchased for new tires from Discount (whom we are long time customers of) in November 2014. A couple days ago after a major storm we pulled into the garage, got out, and saw smoke at the right passenger front tire site. We also were almost knocked out by the smell of burning rubber. What we found was indescribable. The tire appeared to have melted/​disintegrated around the rim of our car (Lexus). We contacted Discount, and Chris Sties (Asst. Mgr) handled everything. We were unable to drive the car and did not want to disrupt the tire so Chris handled the tow expense and replaced the tire at no charge. We were thankful and impressed with the integrity of Discount during a very scary experience.

Amazing fast, knowledgeable, and courteous service. I called yesterday to ask about availability of the tires I want and they were in stock. I then showed up about 10 minutes before opening (on a Tuesday) and they came out and told me they were ready for service. Didn’t try to up sell me on the usual helpless woman items, and they had my new tires on and out of the store in approximately 15 minutes.

Two different people recommended this particular store. I got a quote and left. Called Costco, Big O, and Walmart. This place had the best tires and warranty with competitive pricing. Staff was fast, friendly, and informative. The only problem was how COLD it was in the waiting room. Granted there was a lot of foot traffic but a heater would have been nice-​especially on a record setting negative temperature day.

This is such a great place to get your vehicle serviced. These take your time to explain what’s going on with your tires. They fix your tires for free, they get the job done on time and they never look down on you.

I’m always super-​impressed with the positive and efficient service I receive from this store. They really make tire problems seem easier, and do all they can to help promptly. Extra friendly staff. I always walk out of this store feeling great about my experience.

My husband came here to get all new tires, some time later he took his car to a different location and they told him that whoever did his tires stripped his parts and he had to bring it back here. Of course they said the shop next to them would do the work and they would be able to rotate the tires. The Managers argued with my husband instead of taking care of the problem they started. OWN your business, if is your fault YOU have to fix it!!!

Great service, they are so quick and extremely friendly. Jose did a good job presenting me with options.

I LOVE LOVE LOVE this place. The employees are awesome! It seems that they have the best intentions for their customers. Yes dealing with tires is expensive and not pleasant BUT if you gotta do it come to this place! They treat you amazing. I have been coming here when I had a crappy car that was an embarrassment to be seen it to having a nice vehicle and they treat me well either way.

Whether it’s adding air or putting on new tires these guys have been great with customer service — quick, courteous, & professional… each time.

Okay, first of all let me say about the chain that I have been with them for YEARS, first in Texas and now in Colorado because they are fast, friendly, and if you buy tires from them, and anything happens — flat, nail, whatever, the replacement cost per tire is like $ 7.00. That has been worth it’s weight in gold for me.
But i also want to say of this loacation that I have dealt with Nic and Brad and Vic and all of them have been friendly and professional, especially the other day after all 4 tires and rims were stolen and I had to buy new everything, my credit card was stupidly declined by Capital One (what tragedy is in YOUR wallet?) when I had more than enough available balance all «for my protection» of course. Nic was exceedingly patient and didn’t laugh at me or roll his eyes, and got credit on the store card approved for me, even though mine did eventually go through. At other places where I have seen this happen to people, cashiers giggle, look at you like you are a criminal, but not Vic.
I can’t tell you how much being treated like a human being matters, and these people have got that down.
Please take your tire business there!