Heinen’s Grocery Store

As others have said, this is definitely a step up from Giant Eagle, though there are a few drawbacks.
Pros:
Quality. If you walk into Heinen’s, the produce is almost always excellent. For example: During winter, Giant Eagle has smelly, nearly-​rotting tomatoes. By contrast, Heinen’s produce is always fresh.
Service. The people who work here don’t point. If you ask where something is, they’ll walk you to the product 100% of the time. Everyone who works there is polite, professional, and a refreshing change from larger chains.
Cons:
(Some) Prices. Granted, higher quality usually means higher prices, but their meats are really up there. Heinen’s organic chicken is frequently a lot pricier than Giant Eagle’s, for example.
Selection. Heinen’s isn’t as large as other groceries, which means that some non-​food sections are going to be a lot smaller. Shopping at Heinen’s means that you’re going to be going somewhere else to get bath products, for instance.
Bakery. Sadly, the worst bakery I’ve ever tried. Undercooked muffins (twice), flavorless cake donuts, and unimpressive pies have made me give up. Like I said, they aren’t exactly cheap, so I had to cut bait on their baked goods at the risk of losing more money.
Ive gotta say, the smaller crowds and better quality make this an appealing place. But there are a few things that I don’t love — will they deter me from shopping here? No.

Heinen’s never disappoints. The variety of healthy food is just so good. It reminds me of a health store in California! I am always impressed with how clean the store is and how friendly everyone is that works there. Just seriously one of the best grocery stores.

I love how they load the groceries for you at the curbside grocery-​loading station. Tips are not required, but I give anyhow.
This is a well lit store that feels a bit more upscale than the usual grocery shop. Being here does not feel like a chore.

I was getting some cake from the excellent bakery counter when a store employee came up and waved over the baker. He quietly explained that there was a crying child in another aisle and could he have a small cookie cut in half to share between the child and her brother. The baker’s reaction was to exclaim, «An unhappy child in MY store? That’s unacceptable!» She then scooped up an armload of treats and hurried off to shower the sad child and her brother in sugary goodness. That about sums up this store for me. They really want you to be happy shopping there, and I always am.

Don’t mistake Heinen’s for a «grocery» store. It’s more than that. They have such nice fresh produce, meat and fish. Pretty good selection of cheeses too. The staff are always friendly and very knowledgeable. Prices are fair for the service and selection. We visit here rarely only because it’s too far away from home. This is NOT a Giant Eagle, better than Market District too. We almost always buy some seafood every visit. The selections are so fresh and varied.

It’s a great market… I’m not worthy of the dairy guys, some of the best guys you’ll ever meet. Soups are incredible, and the deli is probably one of the best in the area. I’ll miss that place while I live in Florida.

Where else can you go to a grocery store and if you look a little lost they ask if they can help you? Seriously, they do that! Also, they didn’t carry my favorite wine so they ordered it. I also like that they are not one of these mega grocery stores. They have pretty much everything I need. I’d rather shop at Heinen’s than anywhere else.

Yes there are many Heinen’s stores on the east side of Cleveland. They have a reputation for quality items. This store has a great selection of quality items. Some are unique. Nice produce selection. Good fresh seafood selection and meat selection. Good wine and gourmet food section. Yes, you can find lower prices on items at other stores. Also, this location feels a lot less hectic than the other locations I have visited. Very friendly and helpful service.

It’s a great grocery store. They have pretty much everything you could need. The prices are a a bit high comparatively. It’s a clean store and the people are helpful. Produce is top notch and they have some local produce. The sushi is always good. And the raspberry coffee is totally worth buying. It’s really good, we have had people ask to take it home with them.

The best PUMPKIN BREAD I’ve EVER eaten.
If they sold nothing else, I would still give them 5 stars.
I bought 2 loaves the day before my flight and stuck them in my suitcase.
But, as it turns out, a lot of there other prepared foods are good too.
This is a grocery store.
I’d put it somewhere between a Publix and a Whole Foods.
It has a lot of the nice organic and specialty stuff you’d expect from a Whole Foods, but also carries Coke and normal products as well.
If this chain existed in Miami, I’d drive however many miles out of the way to shop here.