Labcorp

I came to this location because it was the closest to me despite the reviews. Maybe there have been some changes since the last reviews I don’t know. The lady at the front desk was very nice and quick with what she had to do. It was not even a 5 minute wait and I was headed back to get my blood drawn. The man was very nice and sociable and did not hurt me when sticking the needle. I was in and out in way less than 30 minutes.

Understaffed, unprofessional, rude staff. No one at front desk for 20 plus minutes. Phone rang unanswered, constantly. Lobby full of disgruntled patients. And this when I walked in at 7:30 in the morning.
I walked in because for three preceding 2 days, no one would answer the phone to make an appointment. The web site was unresponsive and when I finally reached another location, they didn’t open till 9. It is now 8:30 and I haven’t even been checked in. Definitely should have gone elsewhere.
This is the second time this I have come to this location and the service was equally bad each time.
I will be telling my doctor that I will not go to labcorp in the future. He needs to find a different provider.
Update: now 8:45 and 17 folks standing in lobby (the 10 seats of course are full) 27 folks waiting total.
9am and out. Tech was proficient. Now over thirty people waiting in lobby and hallways outside.

The worst place I’ve ever been for medical work. DO NOT COME HERE. GO SOMEWHERE ELSE. It has been 2 weeks and my doctor can not get my blood work from them. I have a life threatening illness and these incompetent morons can’t figure out how to work a fax machine. GO SOMEWHERE ELSE.

Very unhappy with my visit. Went in for a drug screen test for work. When I walked in nobody was there and had to wait 15 minutes before I was even helped. One worker was at the desk. Had 7 other people waiting with me. Employee was not cheerful or welcoming or have any kind of personality. Atmosphere not that great. Wait was unbearable and I work in healthcare and understand how it can be. I suggest somewhere else or make an appointment.

I had gone to the doctor and they could not get my blood drawn so they sent me to labcorp. I went there, signed in, waited for a minute and they called me back. I felt like it was a little rude that they would Rock Paper Scissors to see who draws patients blood. The losers would have to draw the blood. Made me feel a little uncomfortable. While the guy was drawing my blood he wasn’t standing still and kept moving the needle around which was quite painful. They’d Do know what they’re doing here though, he got my vein first try no fishing around.

Long wait, unorganized and forgot that I signed in and was here. They told me it would be about 20minutes, but I’m going on 45 minutes! There is no seating and people are standing!

Completely unprofessional staff and management at this facility. The front desk receptionist, Naim (not completely sure how to sell her name), advised me that before I could get my blood work done, I had to first pay for an outstanding bill that was $ 100.00. I began to tell her that I didn’t owe any money to them because I never received any bill and I hadn’t been to any doctor in over a year. I asked her for the supposed doctor’s information and advised her I was not familiar with this doctor and that it wasn’t me. She makes me pay anyway, and while getting my blood work done, my husband notices on the receipt she gave me, the wrong address was listed! She gave me a bill for someone in Texas! Of course, no one at this facility could find out a way to reimburse our money back on our debit card. She advised she would give us a call once it was all handled. She calls me a half hour later and advises the money has been returned and it should show up within 24 hours. Fast forward two weeks, still no money in our account. We call the front desk and they give us the «manager’s» (Mandy/​Mindy not sure) number and said she ALWAYS gets back to people the same day. Well, it’s two days later from when we have left 2 messages for her and nothing! First, this mistake should’ve never happened after I gave Naim a red flag stating it wasn’t me. She should’ve checked the information thoroughly! Complete incompetence! And the fact, this manager has yet to fix this or at least get back to me is unacceptable! Also, I ended up just calling billing and they advised me no reimbursement was even submitted by Naim to begin with! Billing has submitted the reimbursement, so we shall see. I just can’t believe the unprofessionalism at this office!