PM Music Center

Clean well put together store. Not super center sized but big enough to have a wide enough selection of most kinds of instruments. Prices are very reasonable. Staff was super knowledgeable and not pushy.

My daughter has taken lessons from Anna S on the violin for many years at PM music. She has grown immensely while taking lessons from Anna. In high school, she was auditioned and was placed in Concert Strings her Freshman year and I really believe it is because of Anna’s teachings and guidance.
Also, the staff at PM is phenomenally knowledgeable, professional, and considerate. Even their waiting area is nicely furnished and clean. Not only did they help me find gifts for my three musician children, they also helped me when my car battery died in their parking lot. Really, really kind of them to do that and that is why I will keep coming back.

I’ve been in a few times now and each time I have been impressed by their professionalism. They always seem to be in motion, from the multiple employees who are engaged with customers on the phones and in the store, to the employees in the back working on the instruments. The employees dress very businesslike and appropriately for a music store. Whenever I enter I’m greeted if someone is near the door, and when there is a line at the register the next employee who finishes what he is doing always goes down the line of people to ask if they’ve been helped yet. Whoever is paying these employees should be proud of them!
I have also called on a few occasions to request specific items that I need, and while the person who answers may not immediately know the answer, he always asks a person who does and I know right away within a minute if they have what I’m looking for. This happened on one occasion when I called to ask for a specific music book. The person looked on the computer and said they have 2 copies left, and then someone else actually found it on the shelf for me and put it aside at the desk on hold for 24 hours. Another time I was looking for a particular violin rosin. They had it, but she didn’t know if it was light or dark, and so she verified with someone else in a matter of seconds that it was dark.
I’m so glad to have such professional reliable customer service at a local music store. There is always someone available on staff who has been able to answer my questions immediately.
The prices are similar to what you would find at any other local music retailer and they have a good supply of the basics you would need on a daily basis.
Great job PM Music!

Very happy to find this place. They sell instruments– and have an on-​site repair service. They offer private lessons, organize recitals for their students, and the store is always neat and very attractive.

After not so good experiences with a couple other vendors I tried (namely Quinlan & Fabish and Brookdale Music), I decided to do yet another Google search for «flute rental naperville il». I scrolled through the results and clicked randomly on one for PM Music Center… easily the best thing I could have done that day!
First bonus… they are open from 10a-​9p Mon — Thurs (and 10a — 5p Fri & Sat) — these are WAY better hours than the other vendors. For some reason a lot of music stores don’t open up until later… like 11a or noon, and they tend to close around 7 or 8p.
Second bonus… I call and a lady named Karen picks up the phone. Karen was VERY nice and friendly. She thoroughly explained the flute rental process to me and all about what would be included. She didn’t rush the conversation nor make me feel pressured to use their store. She also explained that they had plenty flutes in stock, so they wouldn’t need to backorder or get back to me when they had something (which is what Brookdale Music told me).
Third bonus… I made it to the store approx 7:30p that evening. I was immediately greeted upon walking in. By the way — the visual appeal of the store is wonderful! It seems like everything in there is brand new (a huge step up from some other music stores I visited). I completed my flute rental, and had all the items my daughter would need to start band at her school the following week, within 15 mins!
Fourth bonus… very reasonably priced! I obtained 3 months of used flute rental ($ 17/​month for a used rental, and if you wanted to rent new it’s $ 25/​month) for $ 51. You do have to pre-​pay the 3 months upfront. There are all types of perks with the rental contract including the first nine months of your rental payments going toward the purchase of a new instrument, etc. They also had all of the workbooks and music stand my daughter would need right there in the store at great prices. All in all, I walked away paying like $ 83 and had absolutely everything my daughter would need for band for the next 3 months.
Fifth bonus… the repair shop is onsite. They will never send your instrument out somewhere else for repairs. Also they provide loaners while your instrument is being repaired. And all of this is included with that cheap rental price I mentioned above!
Definitely pleasantly surprised with my experience here, and I will be utilizing PM Music Center for all of my music needs going forward!

This is a great place for instrument rental or purchase, instrument repair, sheet music, and all things for musicians. Their service is great, and everyone there knows their stuff!
They have private lessons, and their teachers are experienced and great! They do a recital in the fall so the students can show what they have learned.
Check here before you rent or buy an instrument. They also often have used instruments to purchase.