StorQuest Self Storage

Didn’t have a problem with them for the 4 month we had a unit there. We paid on time so really no issues. I do recommend this place to someone looking for a good storage unit.

We’ve been renting here for about a year. Went to do some sorting of our items 2 weeks ago and the storage room was flooded. (We live 80 miles away.) Water had been coming under the wall. Spent the whole day moving everything into two smaller units and never got done what we went there to do. The Mgr on duty was very nice. He called the owner and explained what happened. We were offered the same price for the two units and ½ off the next month. We thought that was pretty good. Only had minimal damage to some artwork (lost one item destroyed). Yesterday we went back to do what we had planned to do two weeks ago. Sorted through all of one of the units. Went through about 15 boxes of mostly books and when done had 10 to donate and a few empty boxes that were trashed from the water. Took them to the dumpster on site to throw away and it was locked. Asked the onsite Mgr if could unlock it and were told it is ONLY for the company use. I asked what were we paying for then if not services at this site. She said she was regional manager and the buck stops here. I informed her I would mention the «fine» service to the BBB and other locations. She wasn’t concerned. Oh well, we will be moving our stuff to another location soon.