TGI Friday’s

The service was good and my food too.
Nothing special.
Same like everywhere.
Facility was clean and Staff welcoming and helpful.

My friends and I came on a Sunday night, the host didn’t really say anything when we walked through the door. The server Sherri took forever to greet us and took even longer with everything else she did or didn’t do. We were ready to order a second round of drinks but by the time she came back to check on us we weren’t interested in getting them anymore. It also took forever for her to bring the check! This was the worst service I have ever had. I’m a server as well so I know the struggle but this was ridiculous. The food was great but they were basically out of everything for the drinks.
NEVER COMING HERE AGAIN!!!

Slow… 10 waiters standing around eating in the drink/​bar area… horrible service. Only reason to go is the cheap drinks

Came in on a Saturday afternoon. The hostess looked like she had no clue what was going on. She stood there for a good few mins before she actually asked how many of us were there. Since it was only my boyfriend and I and nobody else standing in the door I politely said two. She then proceed to just stand there and organized the menu. All while the place only had few tables taken. After ten mins we were finally seated.
The waiter spoke quietly and I had to ask him a few time to repeat himself. (The music was cranked up) so My boyfriend and I ended up just playing in our phones for most of the time there since we didn’t want to scream across the table during the whole meal.
We ordered the all American burger and the Cajun chicken and shrimp pasta. Burger was good however the pasta tasted just like a frozen pasta dinner not worth the $ 14 bucks.
Over all the parking was not a problem the place was clean but food and service was very poor.

The place is never clean and the bathroom’s are disgusting. Not sure how they are still open.

A bit agitated. I come here a few times a month. They got my order incorrect, manager tried fixing things and ended up getting it wrong also. It’s not anyone’s fault but the cook. They must have definitely had different cooks. Not coming here for a while until they fix the problems with communication. I’m going to stick to teds Montana grill.

Poor service from host to the all the way up the chain of command, the manager just walks around looking pretty not even asking his customers how we all are. The bartender does not know how to poor a draft beer with salt on the rim (go back to your lemonade stand) learn how to be a bartender what a joke

I think my server was a deaf mute. Didn’t talk at all, would just point at my drink and raise his eyebrows. Left the dishes/​extra glasses on the table the whole service. Food was ok.

The food is standard casual dining food. The alcoholic drinks would be better if there was actually something other than just alcohol in them. A cocktail should not burn like a shot does. The service is really the downfall. Was checked on only twice. Had to wait 15 minuets to get the check. Took over five minuets to process. Was not crazy busy so I’m not sure why the wait was so dramatic.

Food was ok. Service not great. Was seated in between people with rowdy kids when the entire restaurant was available. I won’t be back to this location. The one in northfield is much better.

This place was an incredible place to have a nice dinner. We were seated right away and we’re helped by a waiter. There were no complaints, the food was delicious ns perfectly cooked, and great customer service. Overall good solid five stars!!!

Well as you can see from the photos wow did we have a blast. The food was from the service was extremely courteous and friendly from the managers to the waitresses to the bartenders everybody was fully engaged in ensuring a fun filled evening. We deeply enjoyed ourselves watching the game and drinking to our hearts content. Having been there a number of times I can speak to the consistent nature of the food the drinks pretty much an all-​around perfect mix for your dollar. Sitting at the bar you’re engaged by regulars from the working retail in the area, other restaurants, and the like.
Moving to the booth gives you the privacy and yet engagement from the staff that you would expect at a good restaurant.

What happened to this place? My wife and I used to love this place, but haven’t gone in a couple years. All the food taste microwaved and dry. I ordered the Jack Daniels Flat Iron, something I used to love, but they messed that up. I ordered it medium and the steak came out well done. It was hard to cut into, dry, and tasteless. The mashed potatoes seemed the same as they used to be. The Mac and cheese was missing the cheese part. It was just hard penne pasta. My wife ordered the potato skins, mozzarella sticks, and boneless chicken wings in the Memphis BBQ flavor. The wings were decent. The potato skins were missing the potato part. It was just a deep fried now microwaved skin. The mozzarella sticks were okay, but again you could tell they were microwaved. Huge disappointment. Will not be returning.

Between bad pricing, somewhat average food and poor service, this bar has demonstrated why so many of its locations are going out to business. Stop elsewhere.

The friendliness was ok but the wait time for drinks, food appetizers was poor. The server did not listen and when suggested that he right it down he over talked u. 4 incorrect appetizers, medium on a big steak was well done. Beverages not brand ordered.
I will not come back to THIS. Location.

I have been here twice and both times have had wonderful experiences. The second time I came there was a 30 minute wait, so my parents and I sat in the bar area.
Both of my waitresses have been wonderful and personable. One in particular didn’t know the menu really well though.
If you like chicken salads I definitely recommend the pecan crusted chicken salad! It is my new favorite! They will allow you too change things out in the salad if your taste buds are craving something slightly different.
Both the drink menu and food menu have a huge variation of foods to choose from. If you are not driving you must try one!

We used to LOVE TGIF! We were weekly visitors at the Parker/​Chambers location. We now have visited the Aurora Mall location and every single time we visit, we are sorely disappointed, not only with service but also the food.
We came on 4^th of July around 10pm and it was empty because the fireworks display had just ended.
My Husband ordered: Ribeye and shrimp, with loaded mashed potatos and cesar salad. Salad never came. Ribeye was supposed to be medium rare, it was well-​done. Mashed potatos were not supposed to have chives, as my Husband is allergic to them and we told our waitress this. We also asked for extra Jack Daniel’s sauce and offered to pay extra. Well, mashed potatos came with chives and Jack Daniel’s sauce didn’t come as requested. In her defense, she did offer to replace his meal, but as we had already waited 30 mins and were starving, we decided to take it as is.
I ordered the sizzling chicken and shrimp and asked for extra bruschetta. Instead of fresh, succulent tomatos, they splattered extra marinara all over.
The waitress said she would bring ice tea refills 3x… and never did. My Husband had to get up and go to the wait station where she was chatting and got it himself. Manager came by and saw this, he did not say one word at all.
They did comp the salad, so that was good. Overall, the experience was not what I expect from TGIF. Even our neighboring table complained. Their apps came out before drinks. Also, they asked the busser who brought out their apps for another round of potstickers. Busser said she would let server know. Server came about 7 mins later, they asked if their extra order was placed. Server said nobody told her.
At one point, a kitchen staff member with a hair net came to serve us. Clearly this restaurant has no communication within itself. Its staff is poorly trained at best and even management can’t be bothered with customer concerns.

Everything here is clean, efficient, creative, and a good alternative to Chilis.
It’s a nice change of pace and I recommend it.

Went here today for some girl time the only thing there was lots of staff but everybody was super slow it took forever for us just to get 2 appetizers and a few drinks not to mention our check

What can I say, I love the food but I’m always disappointed in how it comes out or how the services this time we had the server spill something on us. he did give us a free dessert and he did make sure that my vegetarian son was taken care of however. I just honestly don’t have much to say about this place and often forget that it’s here and I feel like that that’s a reason it’s not such a great place to go.