Bought a brand new weed eater. They asked if I wanted it started I said yes. 20 mins latter I go looking for them. The guy said we don’t have any gas and can’t start it. Hard to believe? Brand new store. And no gas in a place that has Bays full of lawnmower’s. And this dealer is the only one that sells sthil products. If this is a one time mistake I understand. But if it is not then I will shop elsewhere. And after i got home they gave me no manual no tool, nothing but the weed eater had to call them back and go back to the store this was just bad customer service. The choice of another sthil dealer sounds like worth the drive