We had the WORST experience with this company last night for our prom. They had worked 2 different proms on the same night and they were already 45 mins late for picking us up to drop us off at dinner. When the bus finally arrived and we were able to get on and we noticed the doors kept swinging open slightly and saw the bungee cords with which the doors were loosely being held with. We also saw the bus was trashed in the back area where we sat. We had arrived at the restaurant 4 Star(which is highly recommended, they were fantastic) and 20 mins later we were finished and waited for another 30 mins for the bus to pick us up. They hardly ever answer their phones and when they do they have an excuse for anything. When the bus finally came we went on again and saw the bus driver talking on his phone while driving all 22 of us to prom! We had to call other people who were already at prom just to make sure that we would still be able to make it in if we didn’t make it on time to prom. We finally made it with 2mins before they closed the doors. Afterwards, for once they actually made it on time to pick us up but some parents from the other event had shown up and began to complain to the driver because they were dealing with the same issues as us. To the parents from the other event, I’m sorry that we both had to deal with this on the night that was supposed to be special for all of us. After the parents had left, we had gone to laser tag and arrived barely on time. We finished at 1:00am and told the driver to be at the place by 1:15am, but no one came until 2:00am. Apparently, the driver was getting something to eat and every time we called no one picked up their phones. When someone finally answered, the brother had said that the internal lights in the bus had gone out and they were coming with the hummer limo to pick us up. We had left all of our items on the bus and they had assured us that they had transferred everything over into the hummer limo, although they had forgotten one of the girls bags so we had waited almost 30 mins for them to get the bag. All the while, the brother who was driving was saying that we had to pay him or else he would not drive us home. He was threatening to LEAVEUS outside at 2:15am in a strange area that we were unfamiliar with and there were MINORS on the bus with us. When we said that we would call the cops he said, «Go ahead, I will call them for you!» He was extremely rude and disrespectful, he refused to drive us unless we paid him a least half the amount of the original price. We were all tired, upset, and just wanted to get home. Everyones’ parents were calling and getting worried, even when parents had talked to him on the phone he showed disrespect towards them. By the time we had finally arrived home it was 3:00am. Now in hindsight I do wish we would have called the police. I would have rather paid someone else who was more reliable, more money than go through all of this again. Please under any circumstances DONOT rent anything from this place, it is not worth a tainted memory.