Access Dental

I found it very difficult to find a dental clinic that accepted my insurance plan, after 2 days of phone calls… Access Dental was the first office that made it pretty simple to schedule and get in for an appointment within the week. I had not been to the dentist for many years, and was feeling pretty nervous about the whole situation! I was seen on a Friday morning and the office was easy to locate, clean & friendly atmosphere. My dental hygienist was Mary Lee, and she was very conversational, put me at ease… yet very thorough. The dentist was straightforward with my treatment plan and answered all of my questions, as well as explained each step in the process. Again, keeping me very relaxed. I’m pregnant so my options for anesthesia were very limited, however, although obviously uncomfortable the care the dentist and Mary Lee took in ensuring I was as comfortable as possible through the deep cleaning process was outstanding. I had another visit today to finish treatment, and I was not feeling apprehensive whatsoever. I was in and out in about 45 minutes and I am very pleased with the treatment I received at Access Dental, I have already referred a couple of friends and I will return in 6 months to continue treatment. I can’t thank Mary Lee and Dr. Kanuru enough for completely changing my outlook on the entire dental experience!

I had a wonderful experience with Dr. Swami. She was happy to clean my teeth even though I opted out of the x-​ray and fluoride treatments due to my pregnancy. I am very happy that she respected mine and my doctor’s decision to refuse the treatments. She was very pleasant. This experience was a welcome relief after the disrespectful way I was treated Friday by Dr. Kahn at the Rundberg location.

Stay far away from this schlock-​shop!
I was very disappointed with Access Dental. I had made an appointment, or so I thought, with a particular dentist whose name was in my health care search. After my X-​rays (by a tech with really bad breath), a completely different dentist walked in. I almost walked out then and there. This was completely unprofessional.
Then, after she looked at my mouth for the sum total of about 2 minutes, she pronounced that I had periodontal disease. Huh? I have pink gums, no pain, and no bleeding. I brush my teeth twice a day and floss every night. Any recession I have goes back to the years I had braces.
I told her that I disagreed with her diagnosis and I just wanted a cleaning. She refused and claimed that it would be malpractice on her part. I’m no legal expert, but this seems like a simple waver would suffice. However, I don’t believe a 2 minute check, just looking at some random recession is enough to make that diagnosis.
I got out of my seat and left this place as fast as my legs could carry me. This was a waste of time and money!
You’re better off having your cousin Jimmy take his pliers and pull than going here.

Ok– this is not the place to go for touchy-​feely dentistry. Nobody is going to ask you how you’re feeling today or what your kids are up to. They are not interested in anything other then getting you in and out. You have been warned.
So why the 4 stars? Because if you are like me, or any of the other 80 million uninsured in this country, and you need to see a dentist, it is amazing to have a place that will see you without an appointment, and without charging you an exorbitant rate.
I made an appointment and probably waited about 10 or 15 minutes… pretty reasonable. I was shown into the back and a technician took x-​rays. The dentist came in and told me what I needed (besides the cleaning I was there for) and gave me the option of making another appointment or getting it done then. They took care of it right then and I walked out 50 minutes after my appointment started with a cleaning and a filling replaced. All this was $ 164 after my coupons, which they honored despite my having left them at home.
It’s not perfect, but it is necessary.

Despite previous reviews, I decided to give this place a chance because a.) I had a $ 25 coupon, b.) I’m a poor college student (minus the college student part), and c.) it is really close to my house.
I have them two stars because they were really patient with my insurance stuff. Originally I wasn’t covered in my insurance but turns out, my dad had switched dental plans and didn’t let me know.
First impression, there were young kids in the waiting room unattended?! They just kinda ran around. However, when it was my turn the x-​ray machines and rooms were well equipped, so that put me at ease. The next step was being seen by the dentist and having my teeth. I came in for a cleaning and that’s all that I needed.
One of the WORST cleanings I’ve ever had. The WORST one was from a dental school and students were working on me… this cleaning was almost as bad! The dentist came and used that round sawy thingy to clean out my deposits. The water dripped ALL over my face and down my neck throughout the whole time. It was really uncomfortable. It probably took about 7 minutes and then the associate/​nurse (dunno what they’re called) took over to do a polishing. HELLO!!! what happened to the flossing? Isn’t that normally a part of the cleaning too?!
Also, I still paid $ 30 dollars after the coupon (I would have paid $ 35 w/​o it) but that’s ok because I’d rather drive the extra milage to find somewhere better! Honestly, you get what you pay for…
Lesson learned.

I personally give this place one star. I threw in the second because my husband had a good experience with different staff members.
The good thing? You can get an appointment in a hurry and they also take walk-​ins.
The bad thing? Hell-​o, there might be a reason why it’s so easy to get in.
I was equal parts liking and not liking the environment. Cool violet shade of paint on the wall and nice interiors for a dentist’s office… however, all of the exam rooms are open, so all their other patients are going to get to hear you get reamed out for not flossing. Maybe you like eavesdropping, so this could be a plus for you.
The staff was friendly enough until they started putting things in my mouth. Then they acted as if the orifice they were poking around in and yanking this way and that was just some dumb animal… or maybe a rubber mask. They had absolutely no regard for my mouth being attached to a live human being. I thought the hygienist was going to stretch my lips off.
Then they practically drowned me.
A lot of water was collecting at the back of my throat and I wasn’t able to swallow with all the contraptions in my mouth. I made them remove their hands from my mouth so I could swallow… this is when they finally clued me in on how to keep that from happening. (You breathe through your nose.) That handy little tip would’ve been nice before you stuck four instruments in my mouth.
They took a bunch of fancy round-​the-​globe x-​rays and checked out my teeth… told me the one I came in specifically to check out was just fine, needed a small filling. The day after? Still having the pain when I bite on it, which is why I went in in the first place. So I’m wondering if they even consulted the x-​rays they took. Sheesh.
I basically left the experience feeling like I’d gone to the dental equivalent of Jiffy Lube, but without the Jiffy part. I did not catch the names of the people who handled my visit, but my husband said the two Indian women who took care of him were really great. I would go back if I could request these specific dentists, but if it’s just a toss-​up as to who I’d be assigned to, I would definitely pass.