AllPro Overhead Door

I bought a Ryland Home in 2006 it was without a garage door opener. I called All Pro and they came out and installed a LiftMaster Formula I opener with 2 remotes and a exterior keypad.
All Pro arrived on time and was very careful with the installation and everything put in has worked perfectly over the last 7 years.
During the installation I was informed that the door that came with the new home was the cheapest available or bottom of the line.
Last year the garage door spring that came with the house broke, not All Pros fault as the door assembly was of poor quality since day one.
All pro came out and put a better quality spring in and it was preformed fine since then.
Recently my wife backed in to the garage door bending it and the track guides for the wheels too.
I called All Pro they were going to come out that night but the cost was going to be 225.00 so I asked them to come out the next day.
They arrived and replaced one wheel assembly, re-​aligned the tracks, un bent the door. I wanted to replace the dented panel but the garage door maker is out of business. All Pro charged me 130.00 saving from buying a new door $ 750.00
I have a second home and the garage door opener that came with the house stopped working 2 years ago and All Pro put a LiftMaster in that home too and has worked fine ever since.
I am very happy with All Pro. They do what they say they are going to do. They call me to update their arrival time. The work has always been very good and the guys are careful and nice. I think the pricing has been very fair over these last 7 years.

super happy we went with this company! our door spring broke on a Sunday and they were out to our house with in hours. We couldn’t believe they had such a quick response. I would recommend them to our family and friends!

We were very happy that we picked AllPro Overhead door! They responded to our emergency call fast and prompt. And even helped us program our code for the door. We will be using them again!

Had a spring break and found my garage door stuck in the down position. Found All Pro via the Better Business Bureau website and decided to check them out as they had an A+ rating. Their website advertised 24-​hour phone support and they were true to their word as I called at 1:24AM on a Saturday and they answered on the 2^nd ring. They set up my appointment right then and there and gave me a reasonable appointment window. When it came time for the appointment, they not only showed up on time but finished the job before the end of the window, even calling ahead to let me know they were on the way. Installers were dressed professionally, were friendly and courteous. They finished the install in rapid time, showed me the door and safety sensors worked and cleaned up and left. Great service, would highly recommend using these guys.

I was not overly impressed with them but I doubt it matters much. When I called they were not able to come by because of scheduling which is fine, I understand so we set something up for the next day which is where I became unimpressed. We set up a time of 4:30 because I told them we only had a small window of time and had to leave our home soon after.
They did not show at 4:30 as agreed and so I called at 4:45 and got a man on the phone who seemed bothered that I was calling and basically said they would get there when they could, they were finishing up a job elsewhere. A word of advice to them would be to call ahead if you are running behind. That’s funny because I got a call at 5:10 saying they would be 10 – 15 min late to which I laughed and tried to explain that they were already 40 minutes late. He either didn’t understand this or chose to ignore it because he said «like I said, their running about 10 – 15 minutes behind.
They finally arrived around 5:20 — 5:30 and looked at the door and gave the estimate.
I don’t think I ask a lot from the companies I deal with but customer service is the single most important factor in determining if this is a company I will do business with. I was disappointed, almost insulted with how poorly we were treated and I hired another company to do the repair… yes it did cost more but I felt better about it.
I don’t like to give bad reviews but sometimes it is needed to tell a company what they have done wrong so they take steps to fix it.

Great service!
Upon the initial inspection of our house, there were some garage door issues. Finally, we got around to getting serious about fixing them. We bought an Angie’s List Deal for half off an inspection and routine maintenance of our garage door.
I called, and they were able to fit me in the very same day! Not only that, but while they gave me a wide time frame, they 1) called me to notify me they’d be on their way and 2) came early, which was a relief because I had things to get done.
The guys explained everything they did and left a detailed inspection report of the things they adjusted what they had put the garage door settings at for future reference.
This was a great experience. thank you!