Alpha Nails

I am loyal to Nancy at US Spa for my gel manicures. She’s THE best. Nancy had been on maternity leave, and I wanted to get my nails done. I went to alpha nails because it was convenient and on my way home from work. I’ll never go back again.
— while I was getting my nails done, another woman came in saying that the gel polish had fallen off of two of her nails.
— the manicure was more expensive than at us spa, and the uv light kept turning off while my nails were drying.
— nail polish was on my cuticles and skin. I dried cleaning it up once I got home and ended up peeling my nail polish off.

The customer service received here on a scale of 0 – 10, is a 0! Teresa and Tina (the two main women there) are very rude! They constantly speak loudly and negatively about their clients in their Vietnamese language. Very rude and unprofessional! Tina is who has done my nails and it’s hard to communicate with her because she doesn’t speak English. So when Tina doesn’t understand what I’m asking, I have to speak to Teresa (the manager) who in return acts as if I’m being difficult. Yes they are convenient and inexpensive, however their service is terrible!

I have been to this nail salon in the past. This experience was not as expected. The foot baths, floors, sinks, and counter tops were dirty. Towels were reused on more than one customer in the waxing room. In the waxing room there was a sink filled with yellow dirty water. The quality of the nail polish job was poor for one of the three of us who went together. I do not recommend this place.

Don’t go here. I went here to get my nails done for a dance (This was a few weeks ago). They completely ignored me and barely said a word to me and they were talking to other people in the place who were getting their nails done by OTHER people. Not only that, they did a terrible job. She didn’t even get the sides of my nail it was just like a strip on some of my nails, but she wouldn’t have noticed because she barely looked at them. Also, on some of my nails it was scrunched up and I was very disappointed. Don’t waste your time going here when half a mile away there is solar nails and spa which is a great place and they actually make conversations with me and are very friendly. Been going there for years and thought I would switch it up by going to alpha, but that didn’t work and I will not be returning.

Absolutely the best place I have ever been to get my nails done!!! Tiffany can design just about anything. The acrylics don’t lift or peel. They do gel nails on top of acrylics and they stay for 3 weeks or until your nails have really grown out. They are a family of nail techs, communicate well and pay close attention to detail. So glad I found them! And they are reasonably priced to boot!

Tiffany is FANTASTIC! They really pay attention to detail here and do a great job. I have had a really hard time finding a nail salon since I moved to TX and now I won’t go anywhere else. Very impressed. Thank you!

The people are great. Very talkative which is a nice change. and my nails look awesome for an affordable price! I’m definitely coming back!

They were really good but last time I went they rushed to do my nails even though no one was in there. My nails were shaped uneven. When I told her to fix it she didn’t. I take pride in my nails definitely won’t be going to them.

I’ve been to Alpha Nails several times, as it is in my neighborhood. Every time I have gone, I always tell myself not to go back, because I always leave dissatisfied. The place looks dirty, and staff is often on their cell phones in the middle of services. Yesterday, I went for the final time.
I went in to get a basic shellac manicure, and asked to have glitter applied toward the base of the nail, fading out toward the tips. My nails soaked in soapy water for about 30 seconds before my cuticles were removed — no cuticle lotion or anything that I normally get at other places. The base color I picked was sheer, but the manicurist only applied 2 coats, so in certain areas, the color appeared more saturated than others. When she started applying the glitter, she put it on at the tips first… in the opposite direction I had requested. I also received about 3 minutes total of a «massage» to both hands.
After paying $ 35 and tipping, I went out to my car and examined my nails close up. My nails were not even completely polished — most were only covered about 75−80% of the way, with the sides being completely free of polish. I was disappointed in having spent $ 43 total for something I could have done better on my own… with my left hand. :-/​
I will not be going back to Alpha Nails, even if it is the closest place to my house. I would rather drive to Pflugerville to my usual place and deal with traffic than pay for a poorly done manicure.

Tiffany deserves all the hype she receives.
Just got a gel manicure with her for the first time and wow — the lady pays attention to detail and has hands as steady as a surgeon. A friendly demeanor amongst the entire staff, well-​priced services, clean, and Tiffany has crazy awesome skills.
So glad I called ahead of time — I thought for sure Tiffany would not be able to fit me in considering all her great press. Nope! She fit me in. Give her a call even if you think getting a mani/​pedi is a lost cause because you haven’t made an appointment in advance. You and your paws will be glad you did.

This place is terrible. The design on my toes was intended to be symmetrical and came out completely off kilter. When I I asked that it be removed and just painted a plain coral the woman started coping an attitude with me. I won’t even discuss how bad my manicure looks as well… A 12 year old could’ve done a better job. Extremely disappointed and I will never return. Much like some of the other reviews on this salon I chose this location because it’s close to my home… It’s clear that I should driven a bit further out.

I’ve been to this nail salon several times since I moved to this part of town, mainly because it is so convenient. I keep thinking I will go in and things will some how be «better» the next time. Truth is, however, the quality of the service is awful and the cost is high.
I went in yesterday for a shellac manicure and it already doesn’t look great 1 day later!!! I paid $ 35 + $ 5 tip because she put white dots on 2 of my fingers. (Apparently taking 2 seconds to put white dots costs $ 5). Overall the manicure looks messy, uneven and I think I could have done a better job on my own at home.
Moreover, everything is very rushed. Typically i want a manicure or pedicure to relax me a bit and I can never relax here because everything is done so fast, even when the shop is empty!
I’ve tried this place now 5 or 6 times and I’ve finally decided I’m never going back because I’ve never once been satisfied. What is the point of doing shellac to make a manicure last if it looks bad! I will find another place that is less convenient but hopefully does a much better job.

Excellent service from Tiffany! Needed a mani/​pedi at the last minute and the whole salon was extremely hospitable and accompanying although it was closing time. Love that this spot is across the street from my new home so I will be back often :)

This is actually my favorite nail spot in Austin. They are clean, service is usually quick, and always friendly. If you bring in a picture of something similar to what you want they are very good about executing it for you. Their prices are reasonable as well. I recommend Thoan (spelling?) As she is a very good nail sculptor and also does a great job with facial waxing.

Tiffany is the girl you want see. Call ahead make an appointment. Get the deluxe pedicure. Your feet and legs will look like new. Hot stone massage she gives is wonderful. She does a rocking job with glitter gel nails it’s art work on your toes.

Very friendly, very clean shop with very good communication skills.
Extremely friendly, and EVERYONE at this shop is top notch — Hands down the most reliable shop in Austin.
I stopped in here to get my nails done for an upcoming NYE event and to wait for my friends to arrive for Happy Hour at a local venue in the same shopping center.
Only 4 stars is because the nail tech missed part of my thumb nail with the shining polish — other than that no other issues.
Will return if I am in the area.

I have been getting my nails done regularly at Alpha Nails for almost 3 years now and kick myself every time I go somewhere else out of convenience. Everyone that works here is always super friendly. Teresa, the owner has told me before she wants people to feel comfortable and at home in her salon– she even makes treats for her customers over the holidays. … Now, everyone at Alpha Nails will give you a good mani/​pedi/​gel mani, BUT if you want THE BEST gel mani in town you HAVE to make an appointment with Tiffany. She is AMAZING. I have girlfriends that will come from south Austin just to have her do their nails! She is meticulous and has the coolest techniques for glitter/​ombré/​designs. … Alpha Nails– keep rocking. You’ve got a long time customer in me!

This is **the** place to get your nails did!!!
Extremely friendly, and EVERYONE at this shop is top notch. Tiffany does amazing nail art but I got an incredible pedicure and today another shellac mani both from people whose name I didn’t catch but they were awesome.
Very friendly, very clean shop with very good communication skills. Both times I’ve gone, they’ve helped me pick out colors when I told them what I wanted.
I’m PICKY and have been known to have manis and/​or pedis done over but not here!
The prices are very standard– I’ve only gotten shellac which is more expensive, but very worth it in my opinion, because they last so long.
Hands down the most reliable shop in Austin!

Pedicure was okay, but the quality of the manicure was poor. I was missing nail polish in some places and had nail polish on my skin in other places. Since I got close up pics done on my hands, the pictures turned out pretty bad. Even my husband noticed, and he rarely notices things like this.
Additionally, I had an appointment, but there were three other customers that showed up during my mani/​pedi likely without appointments. The lady doing my nails (maybe the owner) was stressed out and distracted, and she rushed through the mani. She was giving orders to the other workers all during my appointment, which I understand needs to be done because this is a small business. But the lack of thoroughness and neatness really showed on my nails. I had paid extra for gel nails, so I expected good quality nails. One friend asked me jokingly the next day, «Who did your nails… a 6 year old?»
I was pretty sad when I left the salon. This is one of the few times in my life that I have treated myself to getting my nails done, and it turned out so poorly.
Unfortunately, I would not recommend this business based on my experience. I don’t think that that the lady meant to do a poor job. She was just distracted. Nevertheless, I left with some ugly nails.
I will update this posting if the business tries to correct this wrong.

I don’t normally get my nails done but I went here a few days before my wedding mainly because of the location. They were all so unfriendly and kind of stand offish. the lady who did my nails cut the cuticles so short they bled and when I was finished they did nothing to my nails to help them dry, just said «ok, your done how do you want to pay?» Its not like they were busy or anything there was only me and one other person in the place the whole time. Sure enough my polish was messed up by the time I got home. I was so angry that I had to stress over my nails of all things. I would not recommend this place if they were doing nails for free.