Butler Little Tykes Learning Center

My child does not actually go here, but I stopped in to inquire about part-​time care. Upon arrival, a man «assistant» answered the door and partially opened the door and answered my question about part time care. He then said he would go get rates and closed the door on me. After about a minute, a lady invited me in. While I was there, I noticed all the little kiddos running around in their diapers (I guess the staff is too lazy to put the kids pants back on during diaper changes). I also heard one of the teachers yelling at a little kid «you don’t just say yes! you say yes mam!» I was like «whoa! Not cool». So the guy comes back, gives me the rates, and says I can come back when the director has time to give me a tour. Meanwhile I’m thinking «no thanks». I just thought I’d post a review about my unannounced visit. Which if you’re looking for daycare, is the perfect way to get a realistic idea of how they run things.

So let me just tell you something about this «child care center»… Now I’m not saying the facility wasn’t clean, in fact it was actually pristine. And I’m not saying that the teachers weren’t nice, because they were nice up until the moment I pulled my son. I strictly have issues with the child to teacher ratio before 8am, so a good hour before they go to their classrooms. Their lack of using my sons medication on him, and them failing to notify in advance about early closings.
My son was here for 2 weeks before I decided 2 weeks was long enough and contacted the state. The contract states that they are open Monday-​Friday 6:30am-6:00pm, on my sons very first morning no one showed up until well after 7am. That friday when I dropped him off i was notified that they were «short staffed» and I would need to pick him up no later than 5:30, so I had to leave work early. The following Wednesday, I got a voicemail around 10:00am stating that they had mandatory state training and would be closing at 5:30pm that day, again I left work early. Tuesday & Wednesday, 7÷14÷15 & 7÷15÷15 when I dropped my son off after 7:30am there was only 1 teacher and 14 children, ages ranging for infant — 4 years. On Thursday at 7:45am there were 21 students and again only 1 teacher in the room. On Friday, 7÷17÷2015, I was again informed when I dropped off my son that they were short staffed and would be closing at 5:30pm again. I collected what things of his I could get, and what do you know, his lotion to keep his skin moisturized since he has severe ezcema, had not even been used. When I called the center to discuss these concerns «Mrs. T» became very defensive stating that the state had just done an inspection last month and I was wrong. she also stated that they had taken GRAPHIC IMAGES of my child and forwarded them to a CPS investigator, This was after she found out that she wouldn’t be getting any more money from me. That there ratios were how they should be — when I tried to tell her that I understood once the children were broken up into their classrooms they had the correct ratio, but not prior to that, and tried to explain my concerns she she stated she had an appointment and hung up the phone. I called back to see when I would be able to come collect his things and she said she was holding them until I made payment for ending the contract without notice, which is illegal, and the contract I signed gave her no authority to do so. If you violate your own contract (here’s the most basic example: by not operating during posted hours) I do not owe you a dime. I have contacted CPS and I hope that this will encourage this center to follow the law and actually take care of your children properly.