Only one staff member. Office opens at 7:30 instead of 7. Office waiting room too small so you often have to stand in the early morning. Fluorescent tubes burned out in waiting room, so office maintenance is below par.
Christine C.
Évaluation du lieu : 4 Austin, TX
So this is facility is new and opened September of last year. Not a lot of people know about it so the wait times are pretty short — kept under 15 minutes, but usually it’s less. The phlebotomist on staff, Terrica, is really good at finding veins and minimizing the anxiety of the situation. Something to expect is that you may walk in with no one to greet you because the phlebotomist is the only staff present with the occasional phlebotomy student. The location is kind of hard to find. It’s in a stripmall area at the intersection of surrender and Wells Branch Parkway. When you turn into the area, you take a left away from the Citgo and an immediate right down the side of the mall(along the bushes) and it’s right next to the Wells Branch Medical Center. There honestly should be a stop sign somewhere there because between cars entering and exiting… it seems like there’s a low speed accident waiting to happen. Anyway, service is walk in, but don’t think you can just come here during your lunch break, it’s closed for lunch(12pm-1pm). Other than that, 5 minutes from my house, fast service, and not having to drive farther– That’s good in my book.