I made a reservation online for move in that same day. Within half an hour I received a phone call confirming that reservation, scheduling a time for me to come in and sign off on it, and letting me know about charges up front so I could bring any equipment I need to reduce said expenses. The gentleman at the front desk was very nice and was able to answer all of my questions. Signing all the paperwork also took no time and I was able to move my things in that night.