Dr Doss himself is great but I have a huge complaint about his office and staff. The nurse is older and never seemed to be able to handle my prescriptions without calling me about 10 too many times to get the job done. Most recently I decided find another OBGYN that was covered by my newly acquired insurance. Dr Doss’ office called me and when I declined scheduling my yearly appointment, assured me that they took my insurance and my appointment would be covered. I came in and gave them my card only to find out later that they are not in the network they told me they were in. I did my best to work it out with my insurance company, but ultimately felt this was the fault of the office as they shouldn’t have assured me that I would be covered without all the necessary information. When I went back to work with them on the bill(as my medical money went towards insurance this year instead of paying for appointments out of pocket like I have in the past) they were aggressive, unhelpful and sent me to a bill collector. There are enough good doctors in this city, why work with terrible staff who are not good at customer service. I highly recommend taking your business elsewhere, as I will be from now on.
Kristi B.
Évaluation du lieu : 1 Austin, TX
Dr Doss is a very extreme Christian conservative and imposes his personal and religious views on his patients. If you share his views he may be a great doctor for you. If you don’t he is probably not a good choice. Dr Doss withheld information about complications with my twin pregnancy, refused,(but was required by the hospital) to collect our babies’ cord blood, and declined to provide birth control or perform a tubal ligation after I gave birth. All based on his beliefs, not mine. I had serious complications from my C Section including severe blood loss. Dr Doss did not communicate the medical problems or what I needed with me or my husband. He did absolutely nothing and put me at risk. Since he told us nothing I didn’t know until I changed doctors 4 months later and my new doctor reviewed my hospital records. I am happy to share my experience and the records with anyone considering Dr Doss.
Kerry W.
Évaluation du lieu : 5 Cedar Park, TX
Dr Doss has one of the very few single physician OB-GYN practices left in Austin. He has been the long-time on-call doc for my previous OB-GYN, Doug McIntyre, who broke me to bits by retiring this month as he had been my doc for 32 years and delivered 2 of my 3 babies. Dr Doss however delivered the last baby as Dr Mac was off call to him, and since Dr Mac retired I went upstairs in the same building to DR Doss. His staff is ADORABLE – the nurses, office staff, everyone is sweet and kind and friendly. I told them I was a nervous nelly and they welcomed me with open arms and assured me it would not be a problem. Dr Doss himself is jolly, friendly, puts you at ease, and explains things well. When I asked him to go ahead and do an office procedure before waiting 6 months to see if it got worse as he suggested, he readily agreed to do so to ease my mind. And when he delivered my son 12 years ago, he did a great job and had us all laughing. So far, I highly recommend him.