Elements Group

Mia McCraw was recently given to me from Elements Group to manage my property. She has excelled in every area from the landscaping design to the implementation of it. I couldn’t be more happier. She even took the time to meet me at a nursery to go through the plants and make sure that it’s exactly what I want. Mia has always given excellent customer service. She is an excellent addition to the Elements Group.

Terrible customer service with no follow up. Billed for services that they never did. We terminated our service and never received a call from management. On our final bill we received an extra invoice for service they say they preformed six months ago.

We’ve been very happy with Elements — responsive, dependable, and thorough. Issues come up because we have a very large yard with complex features, but when they do, Elements has always responded promptly and well. Our yard always looks great :)

Our yard had challenges with shade and I think required something outside their standard service, Probably ok if you don’t need much more than blow and go but when the going got tough, Greg cut and run.

Greg K. and his team were amazing. They turned our backyard into an oasis. I would highly recommend this company. They are customer focused and very professions. Jenni Evans

I recently had a batting cage installation spec’ed for my backyard and solicited three bids. The Elements Group came in lowest but delivered a top-​notch solution. This is no ordinary cage project: it is 80 feet long, has a five foot slope from one end to the other, and involved a complex logistics plan of coordinated effort between various suppliers. The end result is amazing. We chose a concrete footer for the perimeter base, large limestone chop for the wall, rock infill, and artificial turf from a local reseller of used football field synthetic grass. GM Greg Kidwell, account manager Josh Rutz, and onsite supervisor Mica Mahan ensured that everything was crafted beyond my expectations. With lights for night hitting/​pitching, my son has no excuse to get scholarships and major league contracts so I can retire early. Otherwise, it gets turned into a vegetable garden. Thanks Elements Group!

I hired Elements 2 years ago. They were the only gardening service who was even willing to consider my yard. All the others were only interested in mow, blow, and go. I needed actual gardeners willing to work on my property which is all garden areas and no lawn. They were wonderful for taking the job and more wonderful every visit. They maintained my shrubs and trees to perfection during this time. After the initial few visits where we discussed my needs I had very little interaction with them. The crew knew what to do and came and did it very well. My busy schedule appreciated their level of commitment and dedication
I am leaving them now only because I sold my home to move into a condo. I will pass on my recommendation to the new owners and hope they continue to enjoy the services of Elements. If they do I will feel better knowing the garden continues in good hands and will be maintained well.

Worked with Elements to come up with landscape design after recent construction of home. From the get go, they listened and developed a beautiful design.
They worked with our builder on timing of installation. End result has be great. Greg and Kole are great to work with, communicate well, never over budget and delivered a great yard. I would highly recommend.

We recently built a new home with a sloping backyard that overlooks the hill country. We sought professional expertise in designing and constructing a backyard that would provide our family with a hill country oasis. The Elements Group designed every aspect including retaining wall, french drainage system, irrigation system, granite /​boulder walking path, lower level patio, landscaping (turf, flowers, plants, trees) and a washer pit!
From the beginning, their team led by Greg Kidwell and Kole Kuklewski, listened to our vision and made recommendations based on our desired end result coupled with their knowledge and expertise. Once construction began, the Elements Group team was onsite everyday for 3 weeks until all aspects of the project were completed. The crews were professional, timely and experts of their trades.
Our project was completed on time and on budget. The end result is nothing short of spectacular and we are very proud of our hill country oasis. I personally thank Greg and Kole for their professionalism, expertise and genuine desire to do great work! They have been great to work with and I look forward to a continued relationship. I provide my highest recommendation!

Just want to say «Kudos to Elements Group»! Greg Kidwell, GM, has been our representative for 8+ years on our 6 acre lakeside property! That should say something about his professional ability! The Team he organized for our Landscape Maintenance headed up by Gerardo with Irrigation Specialist, Edgar, are not to be topped!!! Keeping control of a high maintenance property is not an easy job in Austin! With an 2 acres+ of St. Augustine grass, just keeping that in control is a full time job!!! Having designed our landscape from installation including antique ballustrades in the wild areas and seeding wildflowers in our «forest», it goes without saying that the manicured areas of our landscape are exquisite! Most importantly, when we have a «special project» ie a wedding on site or other events involving last minute requests, Greg and the Team are always ready to accomodate us! Hopefully, we’ll be having this wonderful business relationship for many years to come!

Could NOT have chosen a better Landscape Company and Designer! We recently moved to an older home, which had been completely updated on the inside, however not at all on the outside. SO, we knew we had to make some drastic improvements and we wanted that Mid-​Century Modern look. We reached out to a few landscape companies and was actually amazed at how they just didn’t listen to what we wanted nor our vision… WELL that did NOT apply to Elements Group. They hit the mark from the very beginning on all aspects.
Being a Business Owner myself, Customer Service and open communication is huge. Kole and Greg were amazing to work with, complete communication, answering all my questions quickly and always kept me informed of what was going on. Have even stopped by on a few occasions to make sure everything is good and that we understood when to cut back on the heavy watering. Which if you don’t know is a pretty big deal in Austin!
We are already looking at what we can do in the backyard, just so we can have the talent of Elements Group back out to make our home even better! =)
If ya have a moment, check out the before and after pictures!
Thank you ELEMENTS GROUP, most importantly Kole & Greg!

We were some of the first clients of Elements Group (10 years). When the company was sold a few years ago, so was the level of lawn care and customer service. We were recently given 30 days cancellation notice after asking Greg and Shannon to come out and take a look at our property following a visit that looked like the crew had not even been here. If you want a business that takes pride in their work, integrity, and customer satisfaction then I suggest you keep looking.

We used Elements Group yard service for 9 years, and had wonderful results. We have a big yard. I would have given them 5 stars a few years ago, but sadly because of bad lawn service and unsatisfactory customer service we terminated their lawn care this fall. The owners and lawn management team changed and so did our yard. Their prices went up and our lawn had its worst year ever! If you want just mow, blow, and go, they are ok, but if you want good trimming, excellent gardening, fertilization with notice, and spot on replies and service for difficult issues, look elsewhere.
Sent from my iPad

Decided to wait several months after signing up for Elements landscaping and yard service to ensure that the positive results was not just a first month’s experience. We’ve now had them for about 6 months and I’m happier now than I was when I first signed up. We’ve had some ‘yard emergencies’ that allowed us to see the true value of their single pricing/​full service model.
Elements Group gives you essentially a maintenance contract for your yard that can include automatic sprinkler maintenance, outdoor lighting maintenance, etc. We signed up for the yard maintenance and irrigation maintenance program. With the additional services it was just a little above the price that we paid for a regular gardener service.
Here’s the good news, they really DO take care of the overall maintenance. We started to notice a section of the yard dying off in the late summer. Didn’t think much of it until we saw the Elements Sprinkler truck outside of our house. The yard crew had noticed the area and had called the sprinkler crew out to check the system! No intervention necessary from us. They made the sprinkler adjustments and things were back to normal.
We have ivy growing on the side of our limestone house that is beautiful but can be a problem if it gets into the eaves and windows. They keep the house ivy trimmed and even refill the water bowl for our dogs after they blow the yard.
We’ve been very happy. Even after the honeymoon period the service is as good as it was the first day.