Global Auto Sales

I should put 3 Stars A-​OK because they set the standard on how a basic auto shop should be, but I think it’s important to give them a rating worth seeing. Their price is lower than the competition and they won’t sell you more than you need (based on my experience). In other words, this seems to be one of the few honest mechanic shops. Not 5 star because I don’t believe they are perfect. It’s also kind of weird these days to not have a website or email address posted. Their phone line is also off when they are not open.
–I have hopping in the front end of my car, the engine, occasionally when taking off from a stand-​still. The most logical cause of this would be loose engine mounts. I went to «Just Brakes.» The manager wasn’t completely sure about where the shaking was coming from. But he concluded I should replace all four engine mounts on my 15 year old car. «I haven’t finished the estimate yet but I would say about $ 750.» He did not show me a break down of pricing, parts vs labor «but this is a lower cost than what I should give because I’m compounding labor costs together.»
I go to Global Auto Service and I ask them «what is your estimate for replacing all 4 engine mounts.» In 1 minute they show me their flat labor rate for engine mount replacement and the high end estimate on engine mounts. It was $ 527. I don’t think they take appointments, first come first serve. I had to pick a weekday (workday) morning to drop off my car first thing and they didn’t get around to it until noon or so because they have to get it up on the rack. By the end of the day they concluded that nothing needed to be done to the car. They couldn’t get my engine to shutter that day and they said the engine mounts look they have a lot of life left in them. (Note: I am being kind of preventative with my car picking up on symptoms. If engine shaking is particularly bad, it can be a very bad thing, but my car is not at that point.) I have also had brake pads replaced for much cheaper than what Just Brakes wanted to do.
I can speak on behalf of an old economy car owner, take your car to an honest mechanic, not a fancy one.

We came in today and Javier the Manager immediately look at our concern and his staff immediately fix our car. Even though it’s really far from my place, I will still go here because it’s all worth it. Just like his brother, they have the very good customer service and value customer satisfaction.

This place is amazing! They replaced a headlamp on my BMW for $ 35. BMW Austin was going to charge $ 350 for the part + labor. P. S. In response to the other lady’s bad review, I’m a female and they in no way tried to take advantage of my lack of knowledge about cars. 3^rd time I’ve been in. ALWAYS a good experience. LOYAL customer for life.

PLEASE DO NOT WASTE YOUR TIME AND MONEY ON THESE GUYS!!! By far the worst mechanics I’ve been to. My car went in with an initial problem, the car was at the shop for 2 weeks and I finally called to see what was the update on it and they could never give me a straight answer. So than then they said you can come pick up the car everything is fixed. I pick it up and a few days later my car had more issues than what it originally went in for. I call the owner right away and his really cordial about the situation, super nice guy (or so I thought). He tells me to take the car back to him and he’ll check it out, well as soon as I get there he’s already overwhelmed with all the work they have going on. he goes into my car to check out the problem and he ask me «Why are you blaming us for this?» «we worked on other parts of the car. So I told him „Put yourself in my shoes I’m a customer that is suppose to trust you and that knows nothing about mechanics what do you think I’m going to think if my car keeps messing up“ as soon as I said that he flipped out on me, He said I’m not going to fix anything not involving the initial problem and I feel threatened by you.» So I just left before it escalated the next morning I called him to apologize about the night before all he could say to me is «ummm ok». And handed the phone to his nephew «His nephew came to the phone and said that Javier the owner was having a bad day yesterday and that he get really defensive when things go wrong’ at this point I’m thinking «WTH that’s not my fault». All these people car about is QUANTATY not QUALITY!!! Oh and one last thing I felt discriminated for being a women, bc one of the guys at the shop said «yes and especially you being a female you think we are taking advantage of you» WTH is this all about!!! LET ME JUST SAY I NEVER GOT MY CAR FIXED!!!

After attempts at several other local auto-​repair shops, I stopped by Global on my way home around 11:00am on a Saturday afternoon to get a small hole in my tire patched up. They were able to get to it right away and after 10 minutes of waiting I was good to go. They only charged me $ 12. I was very pleased with the experience and most of all, the price (Firestone on Riverside and S. Congress said the same thing would cost $ 19.99 plus tax). Javier, the owner, was attentive and friendly. I definitely recommend this place to others.