Goodwill

There is a woman who works at this location named Stephanie that is the most condescending person that I have ever encountered. She knows nothing about customer service, which is sad because she appears to be in a managerial position. I went in regarding a mistake that one of their cashiers made on a purchase that my father in law, who knows no English made, and she spoke to me like I was a child and in turn made it seem like he was lying. She needs to learn to be less offensive and to treat customers with a little more respect. I am livid at the way she treated us. The store is not bad and most of the employees are very helpful, but this woman is awful. She ultimately told us there was nothing she could do, other than call in for them to review the cameras to make sure that WE were not lying. She made us feel like criminals and that is not okay. If this is Goodwill’s policy any time a cashier makes a mistake, that is terrible.

Best goodwill I’ve been to. It smelled nice the moment I walked in and I was greeted by a cashier named Nora who was super friendly the moment I entered and the moment I left. The store was clean and organized. I had previously gone into DD’s next door but couldn’t find anything there. I walked out of Goodwill with two brand new tops for good prices. This is my go to place now. The great condition of the womens clothing and purse selection is what is going to bring me back.

–I love this Goodwill!
–Clean, spacious, doesn’t smell weird, never gets too crowded, staff is super friendly and helpful. Dressing rooms are huge!
–I have found really cute, modern dresses for $ 8 – 9, vintage leather suitcases with newly repaired zippers for $ 6, clean oversized sweaters for the winter season (often in the men’s section) for $ 5, and name brand clothes in good condition (not overly worn out like other thrift stores). Have also noticed nice Men’s leather dress shoes Made in the US ($ 5 – 10)
–They do need more shopping carts, but in a way it’s good there’s so few because it allows more walk way.
–They don’t let you hold stuff at the front, but they will try to help you score a cart asap or find you in the store once they secure a shopping cart for you.
–For East Riverside this is a great location with lots of parking space, with cameras in the parking lot so I also feel very safe.
–Silent auction where you leave your bidding price and phone number, and the auction happens every Saturday.

I have mixed feelings about this location. It’s pretty damn big and it just got a makeover it looks like so it’s super spacious and clean and organized.
I had heard it was a good one for scoring awesome finds but I’m not so sure. I think too many ppl found out it was good cuz it looks pretty picked through and I saw a lot of well dressed people in there meaning they like me and looking for those come ups! Haha.
They were rolling out the Halloween stuff when I went tho and I did find a really awesome coat. I’m pretty sure it’s real leather I gotta do a thorough check. And it was only $ 14. So that’s cool :)
Major disadvantage … There’s no mirrors out on the floor!!! Like what? And they super lock the dressing rooms so if you’re like me and hate trying stuff on cuz you’re a super fast and efficient shopper and you just want to hold it up to yourself real quick then either hold in to it or put it back … It makes it hard to do! I kept having to bug them to unlock the dressing rooms like a million times just to see a mirror. Good thing the staff is nice tho.
Oh and FYI you can’t put anything on hold even for like 30 mins! But they sell candy up by the registers … random!

Store was one of the nicest and cleanest goodwills I’ve ever been to. I went around 8pm and there was only one guy working so he would yell from the front of the store, «dressing rooms are closed!!!» To whoever would ring the bell to use the dressing room. Hope they can hire more staff or something to take care of that problem.

Typical Goodwill, but cleaner! I love that it had a silent auction. If I could do it I would (I can’t because I’m not a local). i went in there wanting to buy hats for my bestie & i to feel better about last night, but left wanting some Xena collector items. If I were a local, I’d be coming here once a week, just for the silent auction.

Lots to choose from: electronics, house/​kitchenware. Small selection of furniture.
Generally, a more expensive thrift store, but I found a few gems here today.