Hai’s Alignment & Auto Services

Hai is a nice family guy. I’v been going to his shop for over 20 yrs wayyy over 20.
he takes care of you an tells you like it is.
trust him to do his very best for you.
his work an his guys work is top .
you can wait for the repair. he has free wifi
works starts at 10am till 5 30 giver or take.
Karl W.

This the best place in town to get alignments done and did I mention it’s only $ 40? Most places charge anywhere over 100 and I’m in and out in under 39 minutes. I drive all the way from Dallas just to get an alignment done here! The guys here are good at what they do and get you back on the road in no time! I was recommend to this place by Austin Autohaus next door when I needed an alignment done on Mercedes and before I even reached the door the manager came out and said hey go see this guy he’s $ 150 cheaper than me. $ 40 for any make or model? It’s a done deal!

I just took my old year 2000 Honda Accord to Hai’s shop on Tuesday for an air bag indicator issue and this was my second time to Hai’s shop. As most people said, they were friendly, good service, the price was very reasonable, no BS and no other services requested. I already recommended to one of my co-​workers and my co-​worker said he will definitely take his car to Hai’s shop in the future … Definitely Hai’s shop deserved for 5-​star review !!!

I generally hate auto repair shops. When my car has an issue, I’m totally at their mercy. I can’t lift the car up in the air myself, so I have to trust and rely upon someone in whose interest it is to find as many things wrong as possible and charge me as much as possible for them. The repair costs vary so wildly between shops that I’m never sure what is a fair price and what is a total ripoff. Without a trusted mechanic, what am I to do?
When my ’05 Nissan Sentra began leaking oil, I consulted Unilocal.I called literally nine or ten of the top-​rated places for quotes and they all wanted to charge me between $ 800 to $ 1300 for the service. I brought the car into one of them for a free inspection, and they gave me a list of six other «preventative maintenance» items that needed to be done which cost more than my monthly salary. Uhh, thanks but no thanks.
On the eleventh call, I found Hai’s Auto. The quote was about 40% lower than everybody else. I brought my car in that night, dropped my keys in the overnight box, and my car was fixed the next morning. Done and done! Nobody tried to sell me any extra crap that I didn’t need and my car now runs great.
Now, Hai’s Auto is a grubby repair shop in an industrial area off North Lamar. It’s not one of those fancified repair shops with the plush waiting rooms, super friendly customer service, e-​mails with photos of your car’s underbelly, cheerful shuttle rides to your workplace, Keurig coffee machines, free Wi-​Fi service, or DVD libraries you can watch while you wait. I have noticed that all the top-​rated places on Unilocal tend to fit this model and let me tell you, that friendly service comes with a steep price. At Hai’s you’re lucky to get a metal chair to sit in, but guess what? It’s cheap and it’s effective. Nobody will offer you a mocha latte or a foot massage while you wait, but you will save a treasure trove of a cash. And at least for me, that’s what it’s about.
I can get my own mocha latte, thanks.

I have lived in Austin for almost nine years and I have always gone to Hai’s Auto for major repairs. I was referred to him by one of my best friends and from the moment I met him, he was extremely friendly. His services are affordable and he has your vehicle repaired in a very reasonable time, most often, the same day.
Every time I get a quote from a chain auto repair shop or the dealership, Hai quotes me 40−50% less. Most places kill your wallet with inflated labor costs. Not Hai. He’s honest and his labor costs are reasonable.
My sister now lives in Austin and he’s her mechanic as well.
It’s not a modern shop with a fancy, well decorated waiting area, but I don’t go there for the décor, I go for the car repair service, which is top notch!

This is the first review I am writing on Unilocal,I am not very much into writing reviews, but I do check reviews very often for suggestions, so I figured I will help others find an excellent mechanic with my review.
I agree with Sheree 100% Being a girl is frightening having to go to a mechanic alone, and I do not know much about cars either.
I first went to Hai’s because my transmission was leaking fluid. I went to a Honda dealership, and they said that it could not be repaired, that I had to buy a new one for $ 5K, this was way too much for me, and it is half the price of my car…
I called Hai’s, he received me the same day, and checked my car. It turned out that with a small repair my transmission was fixed, and it only cost $ 50! This was in December, and until now it has stopped leaking, and has worked just fine.
I really appreciate their honesty, and their prices. They are 100% reliable, and won’t screw with your car just to get some money from you. It is a relief being able to trust 100% on every word Hai says, and all their recommendations.
I also went to Hai’s again 2 weeks ago to have my windshield replaced. He took care of it on the same day, and the price was cheap, and the service was very fast.
The personnel is also very friendly and courteous, they are eager to help and answer any questions one may have. They are very knowledgeable.
I will definitely recommend them to anyone, and would love to have known them from the very first day I got to Austin.

Getting new spark plugs at Hai’s ended up not fixing my problem. And then when I went back, and spent $ 450 on getting my car’s computer rebuilt and $ 500 on a rental car for 9 days, my problem still persists. I’m taking my car to the dealership this time.

Being a girl and knows nothing about cars is really a disadvantage when you bring your car to a mechanic. I’ve got rip-​off so many times I’m pretty sure I would breakdown and cry if I really go back and calculate every car shop transaction I’ve done every since I started driving. But Hai’s is different. Those mechanics are fast and they know what they’re doing. The best of about them is that they DO NOT RIP YOU OFF, even if you’re a girl! I would totally recommend them to anyone that’s having car trouble!

Been going to Hais for my repair work for 6 – 7 years. He is very trustworthy and honest and his prices are reasonable. I highly recommend him for alignments and engine repairs.

Hai’s is fast, honest and cheap, and really, what more could you ask for in a mechanic. Zero complaints so far, and we’ve been going to him for a couple of years now with our 04 Subaru and much older Saturn. We really appreciate his accurate estimates (for both time & $) and great work.

Not long after I arrived in 96′ I ran into some car trouble and was given a card for Hais by a trusted friend. He listens to you and is very realistic. He also doesn’t spend his time giving you useless information. His staff are all well trained professionals and I have had his # in my phone for years knowing that if I am ever in a bind, I can count on Hais Auto and can count on him being fair and honest. That’s all I have ever wanted from a mechanic.

Affordable, trustworthy. We went to him for over a year and we feel our cars were in good hands.
We had to stop going to Hai when our Subaru needed some transmission work and he didn’t have the capacity to get it done very quickly. I think he fixes a lot of service vehicles (maybe?) and our car seemed to be at the bottom of his priority list. I still think he’s great for smaller repairs though.

My first experience with Hai’s was today to get my alignment fixed, but I can still say a lot of good things.
I called him at around 4:30 to see if he was open on Sunday, since I was calling on a Saturday and assumed he would be too busy to help me. He asked what my problem was, though, and asked if I wanted it done today, which was a nice surprise.
It was definitely affordable, we sat in the office area and watched a UT game on a big TV while he fixed the car, and he gave us a good summary of what was wrong with the car and what to look out for in the future. Real nice guy.
It’s not a big chain, or a place that seems really well-​known, but if the service is good, I prefer places like that because they are a bit more personable. I’ll probably go back to him relatively soon to get my brakes fixed.