Handyman Connection

Wow! My wife bought a mirror that I knew if I attempted to hang it there would be broken glass and tears on the floor. With what little pride I had left I confessed to Sandra at Handyman Connection that I needed someone with skills to do this job.
Not only did Sandra tell me they receive these calls often, sometimes AFTER the damage is done, but she knew exactly which contractor in my area would be the best fit for the job.
Less than 2 hours after talking with Sandra — I have a CORRECTLY hung mirror and Handyman Connection has a very satisfied customer. Soon to be a repeat customer!
Thank you Sandra and thank you Colin.

I contacted Handyman Connection about my issue with the drywall & grout repair, and they were so apologetic and scheduled another person to come out to fix the problem. The second person who came did a good job and I am now mostly satisfied with the issue. I do appreciate that since the operators are disconnected from the actual handyman, I don’t feel as bad about voicing dissatisfaction. I also appreciate their warranty.
My rating is somewhere in between 3 and 4 stars. I wouldn’t necessarily recommend them to friends with full confidence, but I am not opposed to using them again.

They were prompt and professional on two different jobs they did for us. The administrative office was a pleasure to work with. And while our second contractor was just fine, our first contractor (Brandon) did incredible work on adding ventilation to our home’s skirting and being very communicative throughout the process.
Any time we ask «who the heck could do this kind of work?», Handyman Connection will be our first call.

Don’t call Handyman Connection for plumbing repairs.
I wished I had a better experience as others that had 5 star experience for their service.
I called Handyman Connection a couple of times in the past. The first time was to replace a bathroom fixture. The plumber who showed up at my house was a independent plumber. The bathroom was not large, and the cabinet under the sink was small. I knew I would have problems replacing the fixture by myself because of not having proper tools to work in the confined space. I thought a professional plumber would have experience to work under the small space and have tools to make their jobs easier. On the contrary the plumber also had problems working under the sink. It took him a long time to finally complete the work. He did fuss about the small space to work under a few times. In addition to replacing the fixture, he told me that he had to replace one of the water supply lines. Charges were $ 75 per hour with 2 hour minimum, meaning it cost me $ 150 for the job plus the supply line replacement. At end, the charge was a total of $ 250. It was an expensive deal to just fix a bathroom fixture.
The 2^nd time was to replace the kitchen faucet. There was a miscommunication between the Handyman Connection dispatcher and the plumber. No one came at the appointment time. I made a few calls to the Handyman Connection, but after 2 hours, still no plumber. On my last call, I told them to cancel my order. But the plumber came at my house about 3 hours later. He did not get the message to cancel the order. This plumber was not a certified plumber and the job he did was not good. He struggled a lot removing the old faucet and took him almost 2 hours to complete the job. He replaced the faucet ok, but left a couple of scratch marks on the sink. The cost was $ 150 ($ 75/​hour). I do not think I would use them again.

I’m very picky & know what I want (ask Handyman Connection). Bill, head contractor, came to my home & listened to my vision for our remodel (rather than tell me what I want as another bidder had tried to do).
Matt, head project builder/​contractor was great! A HUGE thing: I didn’t have to babysit him; I’d tell him what I wanted; leave and when I returned it was done exactly as we discussed. He had great ideas when I’d ask his thoughts. He was focused, consistent
and if there were «hiccups» that arose, he discussed the specifics as to why or why not it should be done (ex: change in lighting) and proceed once we agreed. He stayed with the job rather than leaving in the middle of the job. A few weeks later there were some touch-​up items. Matt returned immediately and repaired these items.
Rene Salazar, owner of Handyman Connection, followed-​up once the job was complete to make sure we were happy. They are committed to doing a great job for clients as if it were there own home they were remodeling.
Our neighbors, who watched the progression, heard how happy we were with Handyman Connection during this entire
process…so I can assure you this is not a «fake review». We plan to hire Handyman in our next remodel.

I called Handyman Connect for a repair of ceiling tiles and to firm up the ceiling tile grid in a small office building in Lakeway. Handyman was the third vendor I called to get help, the first two forgot about me! Anyway, Handyman’s guy showed up a little earlier then scheduled, so we communicated over the phone how to gain entry to the building and to gain access to the supply room where the ceiling tiles were stored. The Tech called me back but I missed his call, he was asking permission to purchase more tiles?! I’m so very glad he went ahead and completed the job, he bout the additional box of tiles and left the remainder in the closet, whew! Others would have used that as a reason not to complete the job. I manage 5 other small properties, and NOW have Handyman Connection programed into my favorites speed dial. Oh they also take payment over the phone once the job is complete! Communication between office and technician and me the customer was excellent. Thank you!

Rene and his crew are professional, honest, reliable, and a complete joy to work with! I know many, many happy customers who consider Handyman Connection their go-​to for jobs both big and small. I would recommend them to anyone!

Thank you Handyman Connection.
I called 3 handyman services to get a quote on installing an outdoor porch light. 1 never called me back. Another showed up late. Handyman Connection answered the phone when I called, came when they said they were going to and were true to their quote.
A level of serve I expect but rarely get anymore. Thanks again!

I was very satisfied with the experience from start to finish. I have been too busy to hang the Christmas lights on our new home. Not wanting to disappoint my family, and having heard that Handyman Connection will hang them for me, I gave them a call. I had actually called all over town shopping for the best price. Some other «handyman» outfits were charging 5X what Handyman Connection was charging. Handyman Connection was friendly, fast and efficient. The estimate given said it would take about 90 minutes. When it took over three hours to hang all the lights, I became concerned that my price was going to double, but this was not the case. I am very pleased with the service and will certainly use them again and refer them to my friends.

I have Vacation Rental on Lake Travis and use Handyman Connection more often than your average bear. Every time I call them, they show up on time, send expert craftsman, who are clean cut, and do the job perfectly. They come highly rated on Angie’s List, which is important to me. I would call them for jobs as small as installing a ceiling fan and as large as remodeling a bathroom.
They are my go-​to folks for all my handy-​man needs.
Keith P

I wouldn’t be telling the truth if I said everything was perfect — there were a couple of issues along the way. But you are deluding yourself if you think every project you hire for is going to go perfectly with no issues. Five stars is for the way Handyman Connection handled the issues — quickly, professionally, and perfectly. Special thanks to Janine in the office and Bill who came all the way out to fix something that wasn’t quite perfect enough for my tastes. Great handymen, great office staff. Thanks.

The Handyman Connection handles all my home needs and they are amazing and affordable and help me stay in budget.

They have been wanting me to write a review. So here it is. I wanted all the rotten wood off of my building and replaced so the building would be prepared for painting. They replaced some of it. The job is incomplete. If they would like to come out and see what they have missed, they are welcome to come out. I cannot paint it until the rest of bad wood is replaced. The wood that they did replaced does look good though.

We found «Ron the Handyman» through the Handyman Connection — so glad we did! The company staff was pleasant and helpful when I called, and she got me a next-​day estimate/​appointment for some basic carpentry work (simple zipline platform for our backyard). That morning, Ron was on time, professional, friendly, and actually had time and offered to do the job that same day! We agreed on a fair price, and a few hours later, the platform was done, just as we envisioned and designed «together,» and my kiddo was self-​propelling himself down the zip line by the time he got home from school. Our goal was to keep the platform and materials under $ 500, which we were able to do. Ron had some great ideas for stabilizing the platform and also incorporated some of our ideas that were feasible. My husband and I are very pleased. I also would like to say that Ron was a fun, pleasant guy who was easy to joke around with … yet he was professional, thorough, and made sure all of my questions re: procedure/​price/​materials were answered (and then some). Thanks so much, Ron … we have your info and will definitely be calling with our next handyman job! :)

Howdy, We had a referral from a real estate link. That person (persons) came over and did more damage than repairing. After reviewing all the damage we called that same night to Handyman connection. The next morning we called when they opened and they sent someone out (Doug Baker). He is amazing and knows exactly what he is doing. Great work with reasonable rates and we highly recommended him for any handyman issues…

I received two separate estimates for exterior siding and trim work from the Handyman Connection. Some of the siding needed to be nailed back in and some trim needed to be replaced around the windows. Once we agreed to the work to be completed, a date was set and their carpenter was scheduled to come out to begin work.
It was only after two estimates and the work had been scheduled that I was notified about their policy on lead paint. They will not touch a house if it has lead paint. I explained that there was most definitely lead paint, as the house was built in the 1930’s and the test had already been done.
I had been upfront about the lead paint with all involved parties, so it was a surprise that this was coming up two days before work was to begin. The house is obviously very old and if they have this policy, they should have stated it upfront.

I was very satisfied with Handyman Connection. I needed a shower head and bath faucet installed after my husband and I attempted it ourselves with no luck. Scheduling was easy, the guy arrived on time as specified, 2:00. He finished the job in a timely manner and gave me a quote before beginning. I will definitely be using them again for any around the house projects needed as my husband and I are not the fixer upper type :)

I needed some odds and ends taken care of at my house (new doorknobs, hanging heavy wall art, etc.) and called and got a quote from this company. They apologized and said they would have to charge me their minimum fee of $ 75 despite the fact that they don’t think these fixes would take all that long.
I was fine with that because I’d rather have a regular company do the work that some unknown person from TaskRabbit or Craigslist (I’ve watched too many «Dateline» episodes, and know all about Craigslist’s dangers. We made an appointment for a few days later and my handyman showed up right on time. He was friendly, helpful, and professional.
I would definitely recommend this service & happily use them again!

We are selling our home and my agent suggested that we invest in a pre-​inspection to determine what repairs we might need to make. I had previously been in the real estate business and agreed that your best bet is always to remove objections. After the inspection we contacted Rene at Handy Man Connection and got an estimate on the repairs the agent recommended.
Mark arrived on time and reported back to Rene on the one item that was a question mark. Unfortunately, a 2′ x 4′ piece of the roof was going to have to be totally replaced, with new wood, tar paper and shingles to match our existing roof as closely as possible. Rene estimated that it would probably necessitate Mark coming out another day, and add another $ 600 or so to our estimate. We gulped hard, but knew it needed to be done. Mark went and got the additional materials and got to work. He went straight through the whole day and finished about 6:00pm. I was surprised, and so was Rene.
Mark proudly showed me every job he did and he took pictures so that we could show them to our prospective buyers. While he was up on the roof, he just nailed down anything that was even slightly lifted and then sealed his nail holes. We were very pleased. We were even more pleased when Rene told us that since Mark had been able to complete everything in a day, he was waiving the additional labor cost he had estimated for the roof repair. Handyman Connection would only charge us for the actual materials the job had required. Our final total was within about $ 100 of Rene’s initial estimate and the workmanship was meticulous. Mark obviously takes great pride in what he does and he was a pleasure to have around. We received a final invoice which detailed all of the repairs that had been done, and includes pictures of each job. This was ideal for presentation to our new buyers.

I am an office manager, and I contracted with Handyman Connection to build some walls in my office. This is a review for a commercial project.
I selected Handyman out of the six or so contractors that I met with because their estimate was one of the lowest I received and because Kevin’s vision for the space was right in line with what we needed. I also appreciated that Rene, the owner, came out and introduced himself on my initial walk-​through with Handyman.
As far as quality of work and friendliness of the staff, I readily give Handyman five stars. The space looks beautiful, and the construction is solid. One of the walls needed to be sound-​proof, and since its construction, the noise-​level in the space has decreased dramatically (two of the other three walls are not sound-​proof, so we were not expecting to achieve total silence in the space). Frank, the carpenter who did the bulk of the work, was obviously very skilled as well as friendly and easy to work with. Kevin, the contractor, was always accessible and extremely friendly. I always felt comfortable coming to him with changes, suggestions or questions. He was a true partner in the process.
I take two stars off of my rating because the project went over budget and because it took months to complete. I was also less than thrilled about their invoicing process.
This project started in July and ended in mid-​November. I had originally been told that the project would be finished by the end of August. The months over the estimate were inconvenient, to say the least, resulting in a lot of flak for me from the higher-​ups. Not all of the delays were Handyman’s fault: the city inspectors did not show up on schedule, we requested a small change order, and it took some of the materials a while to come in, but I am disappointed that it took three months over the estimate to finish the project. Then too, the cost of the project ended up being over the original estimate. Again, we had initiated a change order and asked for things not in the original bid, so I do understand why we went over the estimate, but I felt that some areas where I was charged (misc. construction materials like nails, paint etc) were much higher than expected.
Lastly, their invoicing process was unprofessional. Kevin had to create and submit his own invoices to us, and there were problems with each invoice. My accountant had to go over each one to make sure that we were being charged correctly, and found pretty large errors on some of the invoices. We did not receive one invoice that didn’t have to go back to Handyman/​Kevin for editing. I do not for a minute think that these errors were intentional since I want to stress the fact that Kevin is a *wonderful* guy, but it was time-​consuming and extremely confusing getting each bill paid.
Conclusion: Great work, and I might hire them again based on the quality of the work and the friendliness of their staff, but I will definitely shop around before doing so.