Indoor Weather Professionals

My AC Unit had stopped blowing cold air and the Texas heat can really get up there. I remembered Indoor Weather Pros, from my home inspection so we went ahead and gave them a call. The technician arrived, seemed very friendly and knowledgeable. Ended up that I need a new compressor and they got the job done. I will be using Indoor Weather Pro’s in the future

Our AC Unit had stopped blowing cold air. I have a wife and two children and the Texas heat can really get up there. I was referred to Indoor Weather Pros, so we went ahead and gave them a call. The technician arrived within an hour, seemed very friendly and knowledgable. and got the job done QUICK! I will be using Indoor Weather Pro’s for all my future AC/​Heating needs. Thanks, guys!

I’ve used them twice so far and have been very happy with their service. They even helped me with advice on a machine I told them I was going to have fixed by another vendor via warranty. Will definitely use again!

We’ve used Indoor for the past five years with excellent results. Dishwashers, ovens, AC and heat they have serviced it all. Have met four of their technicians over the years, each was friendly and knowledgeable. Once or twice I went on line to compare parts prices versus what they charged, they have always been within a couple of dollars. This past week our furnace went out, Steve came the very next day, diagnosed the problem and was back the next day along with Jeff and the right part to fix it along.
Timeliness = same or next day
Price = within dollars of internet parts pricing, labor along market rates
Service = courteous, thorough, entirely professional. Living up to the name.

Technician was Mike
Make sure to get second opinions before going with anything these guys diagnose.
Service provided was ok, but didn’t seem to be knowledgeable about diagnosing or troubleshooting the issues. Another company we went with, which I will not list, jumped in and found the issue right away. If you find a good AC company or technician, stick with them. If you shop around the Austin area you will see they are hard to find. Getting second opinions can save you a ton of money.

Gerald with Indoor Weather Professionals was AMAZING to work with. When I got home from work yesterday my AC was out and needless to say it was hot. I called a few places that wanted me to leave a voice mail and I decided that the first real person that I spoke to would get my business but that was not the case I called another company that wanted $ 148.00 to come out after hours. When Gerald called me, after leaving my information with a after hours company, he stated how much it would be to come out which was, I think, $ 83.00. In addition, he set a good expectation for me when he would be able to make it even though it was several hours later, I still appreciated the fact the he was honest. He told me some possible things that could be wrong and said that he would call me before he headed my way. He did call and unfortunately my phone didn’t ring. He left a message and an hour later, I called him back. He was there within the hour now 11pm but that was my fault. He fixed my AC right away and it was blowing cold when he left. Fast, proficient and took the time to answer my questions and show me what was wrong. I appreciate his assistance in getting my AC working again. Thank you Gerald and please know that I will use Indoor Weather again!

The refrigerator in the house I was moving into failed, but I had a home warranty. I had just had a BAD experience getting my disposal not-​fixed due to the service company coming 2 ½ hours late. Indoor Weather Professionals notified me at the specified interval before the appt. allowing me to get work done rather than sit and waste time waiting for a serviceman. Tre showed up promptly, identified the problem, and even got my disposal running (not fixed by other company) unfortunately it is leaking and will need to be replaced. I intend to request them for services they cover under my contract. Unfortunately, they aren’t one of the «plumbing companies, so I won’t be able to get him back for that, but after recent experiences with other service companies and utilities, littered with poor communication, unprofessional behavior, shoddy work and damage to my property this such a pleasant, efficient professional job. Thank you! Not even a grouchy voice at the office.

I was in a real pickle Saturday. We had guests from cool CA, so of course our 2 year old air conditioner went on the fritz. I called numerous companies hoping to get a tech out quickly as we had plans for the day. I received an immediate call back and they went out of their way to send someone within 45 minutes. I am totally clueless when it comes to the workings of the conditioner… however Gerald Woods walked me through what he was doing and was more than positive and helpful. Within 45 minutes, the problem was diagnosed and fixed! A huge thank you to Gerald… I hope we won’t need them again, but if we do, I will call IWP first!!!

Our air conditioner had been making a strange loud noise for weeks. We finally couldn’t take it anymore and after much research called these guys. They quoted a time frame, and were there in that time frame. Gerald came out and notified us that our compressor was going out. While we could repair it, we would just be loosing money in the long run. He made the process painless (which is really saying something when you have to buy a new unit). We got a great deal. The office staff was extremely friendly and helpful with financing and providing information. Gerald scheduled us for the first appointment they had for an install (which was a day later). The guys were there first thing in the morning and finished within 3 hours. The house didn’t even get hot while the AC was being replaced.
Gerald even went the distance and called to make sure that everything went smoothly that evening. We’ve found our AC company for life! Thank you guys!!!

The service was great. The only draw back was the wait time from my original service call. I called last Wednesday and the earliest appointment they could make was this Wednesday. So we had to wait a week. Not the end of the world because our refrigerator was running, just had an issue with the lights and controls. I would hope if we did have a refrigerator failure they would have moved our appointment up.
The technician was professional and very helpful. I would definitely use this company again.

i have used a lot of contractor in the past this has got to be one of the best great service

huge lack of communication between a small staff… no one accepts responsibility for actions or words spoken… they call customers liars… they do NOT care… and have extremely high turnover, I am sure for treating customers and employees poorly… as they do their customers…

I’ve used these folks a couple of times and they have always been prompt, engaged, and reasonable in their charges. I’d happily use them again should the need arise and whole heartedly endorse them!