Josh Brown Team – Sente Mortgage

I can always count on closing with the Josh Brown Team to keep all parties informed. Working with them always makes my job easy! I worked with Cassidy and Josh specifically on the last couple of transactions and both are very personable and always on top of every detail to make sure the transaction is a pleasant experience for not only their customer, but taking in to consideration, all parties involved. I look forward to working with the Josh Brown Team again soon!

So good. The best. We pre-​approved with a few other lackluster lenders in town before our realtor recommended Josh Brown. Not only did Josh, Max, and Cassidy work with startling speed and remarkable confidence, but they were all incredibly nice, incredibly helpful, and incredibly informative. They gave us so much kind personal attention that I felt like a straight-​up VIP (rather than an anxious first-​timer buying a little starter home).
My husband and I have good credit, but we’re both self-​employed and both have huge student debt — other lenders seemed unreasonably freaked out by our situation, but to Josh Brown’s team it wasn’t even a thing. Other lenders said we’d need well over a month to close, but Josh Brown’s team had us good to go in about two weeks. Plus, they patiently answered my billions of questions, offered reassurances I didn’t even know I needed, and typically responded to my emails within minutes. Just amazing. I didn’t know it could be so easy. Thanks again, y’all!

The folks with Josh Brown really helped us out. We were in a pinch and needed to close fast and they made it happen. We had been getting the run around from a developer and they got us into a new home before the developer’s would have finished. Really great group of folks over there.

The Josh Brown Team was amazingly helpful in the loan process! The whole team was courteous and knowledgable. The process was smooth and timely. We unfortunately cancelled the contract before close, due to personal reasons, and they were so kind and understanding with that. I loved that they update you weekly on your status and what documents you need to get to them. Everyone I talked to was just so helpful. I look forward to having the chance to work with them again. I highly recommend you give them a try! They will get you on the path to the right loan for you!

My first experience with Josh dates back to 5 years ago when my wife and I bought our first home in Austin Texas. He was recommended to us by realtor who apparently used him quite often as a mortgage broker. Since then we have used Josh for a total of 3 transactions and he has never failed us. His knowledge has always impressed us and he’s been able to deliver far beyond our expectations. He’s very prompt and professional. Working under tight time restraints has never been an issue for Josh and his team. He has surrounded himself with other highly competent professionals which makes the Josh Brown team an all-​star team. Thank you Josh for all your help, we will always continue to use you in the future.

The Josh Brown Team at Sente Mortgage is outstanding. And I have a compare to prove it. I used Chase mortgage to refinance 2 personal mortgages and it took them over 100 days. I was in the middle of a divorce and had to get the properties re-​financed in a timely manner. Chase failed. I had used Sente for the past several personal transactions and deviated to save $ 500. It cost me $ 2,000 in stress! I truly wish I had gone to Sente first because you get what you pay for. As an example:
1) Timely updates on process. Sente has an automated process that let’s you know where you are at in the loan process at all times. I never saw ANYTHING from Chase until I called them. ZERO updates.
2) They are there when you call and most importantly, they can escalate to the right function of the loan process to get forward progress. Chase told me repeatedly that they had NO IDEA of who to call when the loan process faltered. They had no way to escalate.
3) They are very reasonable in their rates. Chase has to BUY your business with a slightly lower rate and then DISAPPOINT you with horrible service.
At the end of the day, this is a strong testimonial to always use Sente and never use Chase Bank. And from what I hear from colleagues (I am a real estate agent and see a lot of mortgage stories), the other big banks like BofA and Wells Fargo are very similar to Chase.
Go with Sente and you will not regret it and will be ecstatic with their service and attention to detail.

Josh Brown and his team are fantastic. They helped us get our first home loan, helped us through a refinance, and then helped us with a home loan on our second house. I’ve known Josh for 6 years through this very important time of starting a new family and buying new houses and it has only made my life easier and simpler. During the purchase of my first house he sat down with me for hours on a Saturday to walk through every little step, question, issue, concern and break it down into easy to understand terms. I don’t know how you could make a mortgage lender any more friendly, easy to work with, professional, and competent.
Any time someone asks about a home loan or mortgage, I refer them to Josh. You’re just not going to get better service and solutions anywhere else. The job gets done, with a smile, and you know it’s right. Trust is key, especially when you’re talking about the largest purchases and most important decisions about your life and family. You can trust Josh and his team.

3 words describe my experience with Sente: Incredible. Professional. Efficient.
I’m currently 25 years old and just re-​located to El Paso to begin my pharmacy career. When it was time to start looking at homes, Sente was by my side every step of the way.
Josh Brown and his team provided outstanding service throughout the entire process. Whether it were questions regarding loans, paperwork, money, etc., his team responded efficiently and effectively. I had heard horror stories of buying a home and Josh & his team made it seem like a breeze. Would highly recommend to all friends and colleagues that are looking to have a group of motivated and efficient team members working for YOU to make the process as simple as possible. Josh and Team — thank you for everything!
p. s. On a side note, turnaround time for paperwork was unheard of. You guys rock!

Worked extremely hard to get our deal done. Stayed on top of all the details and kept me up to date through the whole process. Nice job!

Due to seller constraints we had a very tight window for getting our closing completed. Sente was with us at every step and very responsive. We worked through all of the required documentation and closed on time.

I would highly recommend Josh Brown and his team for your mortgage needs. Josh is very knowledgeable, responsive, and great to work with.

Josh Brown and his team completely exceeded my expectations. I worked closely with Max and Vickie. They both were extremely attentive and were extremely knowledgeable. They had quick response time and worked hard all hours of the day to make sure I closed on time. My loan was ready to close a week before my closing date! Not only that, they also provided weekly updates to help keep things on track. I can’t recommend them enough. They are my team to go to in the future! You won’t go wrong by working with The Josh Brown Team at Sente Mortgage!

I have worked with Josh on several successful occasions. Josh and his team are a throwback to the days when people honor their word and deliver the expected result. I hear of so many people in bad situations with mortgage brokers and I throw Josh’s name out. They are ethical and prompt. I have yet to have a bad experience working or referring people to Josh. Your in good hands folks.

I used Josh Brown. He was very patient with me. We are very satisfied with everything. I highly recommend the Josh Brown Team!!!

The Josh Brown team performed in the most efficient and professional manner to get my house loan approved without any issues. All of Josh’s teammates helped me the best they can and always supported me. They were able to be reached after hours to help me in case I had any questions or concerns. I give this team an A plus in their performance as well as as in the way they explained to me all the things I needed to know about house loans. I would totally recommend Josh Brown team if you are considering getting a loan to buy a house or even as a consultant for the house market.

Josh Brown is awesome! Great with communication and extremely helpful!