Longhorn Pediatrics

Dr. McMains treats all three of our boys ages 7 months to 7 years. He and his staff have always been friendly and helpful and great with the kids. His front desk staff even remembers us when we come in. Love this place.

Friendly staff and clean environment. Dr. Mcmains handle my son very well! He had an answer for every question and played with my son while examining him. I highkly reccomemnd him.

Dr. McMains is one of the most caring docs I know of. He has a genuine concern for the wellbeing of my children. When we visit the office, we’re always treated with respect and they always seem to be mindful of the fact that our time is limited.
He is always gentle with the kids, which is actually important when they’re already not feeling well. I’ve been to places where my kids and even I are treated like numbers. Not here.
We’ve called Dr. McMains several times after hours and he’s always been kind and ready to provide insight into our situation. Another benefit is the fact that he takes a lot of insurance plans… The office makes it pretty painless to go through the filing process.
I endorse it and recommend it.

We initially took our son here when we thought he might be having neurological issues.
Before taking him to see Dr. McMains, we had called several neurologists on our own and were told it would take over 3 months to get in to see them.
We saw Dr. McMains the day after we called to make an appointment, he examined him and agreed that he needed to get in to see the neurologist sooner rather than later. By the next day, he had us an appointment for the next week.
I cannot say enough about his responsiveness above and beyond the call of duty. He was extremely positive and helpful during a very stressful time for us as parents.
As several other reviewers have commented, he has also been very respectful of our parenting choices, and our kids seem to love him.
We have 4 children and are so glad we have found a pediatrician we can trust for their needs.
We also have several friends who have taken their children to see Dr. McMains and all of them have had excellent experiences as well.
Just to clarify, they do take credit cards now, and speaking as a self-​pay patient their cost was reasonable.

My daughters love Dr. McMains! I’m so happy I found Longhorn Pediatrics randomly online. I have been impressed with his expertise in working with children and their needs. I love how he trust what I say about my girls and we discuss together how to approach needs for my girls. So many doctors these days trust their knowledge and ignore a parent’s approach (ex. vaccinations, frequency of visits, etc.)
The staff has always tried to do their best to work us in at a certain time when we need one. The nurse knows my daughters by their names and always makes them feel special.

I’m now looking for a new pediatrician after going here twice. The office staff is rude, but that isn’t my biggest issue. My baby had thrush and I was breastfeeding. Dr McMains didn’t know how to treat me as well as the baby — he suggested soap and water. Thrush can be passed back and forth by mom and breastfeeding baby. I found better solutions using Google than from the pediatrician. I won’t go back because that fact makes me nervous about what his approach might be if there is something seriously wrong. I want a doctor who is well informed and knowledgable

My daughters have been going to Longhorn Pediatrics since they where born… The oldest is now 3 going on 4 yrs and my youngest is 10 months… I have enjoyed being a patient of Dr. McMains and also Karin the Nurse Practitioner… I know that if my daughters need an appt I can call and get an appt that same day!!! A lot of ppl say that they are refused services due to not having their Medicaid card… And yes it is the front offices responsibility to verify coverage but as a parent it is also YOUR responsibility to bring your proof of insurance… Overall I am very satisfied with Dr. Mc Mains and his staff, that I would recommend him to any mother that is looking for quality care for their kids… THANK YOU LONGHORN PEDIATRICS!!!

Progressive and down to earth doctor. Friendly and professional staff. One doctor office with one nurse practioner, so you get to build a relationship between family and staff. I got in immediately for a sick appointment and had to get several tests done; they got back to me in a couple hours! Also, they are okay with alternative vaccination schedules and respect your parenting choices. I have recommended Dr. McMains at Long Horn Pediatrics to many friends. They say good things as well. I like being able to really get to know our family pediatrician and at this small office you are more than another patient.

(1) They don’t take credit cards (unlike just about every other doctor’s office).
(2) When we made our appointment and told them we’d be paying out of pocket, they didn’t *warn* us that they don’t take credit cards, which led to the following debacle:
(3) When M. took our kids in for their appointment, the staff wouldn’t let them see the doctor because of payment concerns, even though M. had $ 140 in cash on her (and even though it was their fault for not warning us that they don’t take credit cards). They apparently would have seen us only if we walked in with several hundred or thousands of dollars of cash (and they certainly didn’t warn us of that unusual requirement when we made the appointment).
(4) M. called me so I could talk to the staff, and I told them I was across town, but that when I was finished I could come in and pay any difference in cash. They agreed. Then as soon as they got off the phone they changed their mind, and sent M. and the kids home to wait for another appointment. This needlessly wasted our time.
The only reason we went back again was because this doctor could see us faster than others. The kicker was that when we went back, they didn’t even charge us for the visit, as all we needed was a letter for the school saying that a certain vaccine was contraindicated based on a past reaction, and the nurse who saw us didn’t think that was chargeable. Yet the first time we visited, $ 140 and a platinum credit card wasn’t enough for them, despite their own failure to warn us they didn’t take credit cards. Four strikes and you’re out. Never again.
UPDATE: In Dr. McMains’ reply below, he appears to think that the only problem I encountered was that the practice didn’t accept credit cards. His cluelessness about the bad experience his staff foisted on us (even after I painstakingly enumerated the individual issues) only confirms that we made the right choice to go elsewhere for our healthcare.