Massage by Maisie

Maisie was aammmaaazziiinngggg! She massaged away my neck and back pain with love. She was so sweet and even squeezed me in a month ahead from my original scheduled massage.

I made a mistake of buying a groupon for her. Terrible communication skills.
I booked an appt, she ended up canceling and wasn’t available for a few months on her website so I emailed her because my groupon wouldn’t be valid past may. She graciously emailed me dates back and forth immediately till I found one that worked. That’s for the extra star up there.
I had to cancel that appt a week in advance due to work. I canceled and then emailed her again expecting the same process. Absolutely no response. I waited another 5 days and asked her to email me 3 dates in the future that she had an opening on AGAIN. Nothing. Finally I booked a date in June just to see if she would accept it. Nothing. I assumed she was dead at this point.
I ended up contacting Groupon, waited the 3 days, she still didn’t respond. I got a refund and then I get an email confirmation for my June date 4 days later. No thanks. I’m completely over the experience I’ve had with her.
There are plenty of tools out there for small business owners to manage communication and scheduling. This shouldn’t be an issue these days.

This massage met my expectations and then some. I was greeted when I came in by Maisie and we got started right away. I talked with her for a bit and it was like I had known her for years! She is so sweet, down to earth, and has the best sense of humor. The massage room smelled amazing and was very relaxing. I told her I had started running again recently and my legs were sore from that, when I left it was almost like I had new legs. I felt so great, no more soreness, and all around relaxed. I am so glad I found her and I will definitely be going back and recommending her. Thank you Maisie!

Maisie was so amazing! She is a 5 star all the way! Right off the bat I felt like I had known her for years! We talked about everything including the time I thought I was allergic to strawberries, which are my FAVORITE. 2 hours prior to our appointment she called me to tell me she was running late and MIGHT be 5 minutes behind; but I completely understood. I didn’t think to check my email for directions but if you park on Baylor and go down to the left (on 6^th) it’s like the second building and you just follow the path around to the stairs. Come to find out when I was leaving the parking lot leads to Baylor St. The massage was so great; she has magic hands! All week long my neck and back had been killing me but she made sure to work both of them just right! For months (thanks to my addiction to groupon) I had been buying massages from different people trying to find someone I could go to regularly and after seeing Maisie, I found my person! Sad to see anything but 5 stars! Maisie is a gem!

I loved the location and amazing directions to perfect and easy parking. Maisie is a gem with skilled hands. Her energy and humor, authentic as it gets, is a huge part of my experience while on the massage table. I have never felt more comfort, healing intention and professionalism. Maisie is offering same rates to her clients as one would get with groupon rates, so it makes sense to keep her in my regular file for Austin trips. Close to whole foods, one can make a trip after massage and shop or grab a healthy bite or drink and it’s a total package.

Maisie has great touch. I enjoyed my massage thoroughly. She hit all the right spots. She also is great to talk to. She is charming and informative. The mood and atmosphere were good. This was my first time here. I used a Groupon and had no problem with redeeming it. I was unfamiliar with the exact location. Maisie sent me detailed instructions, and I ended up in the parking lot behind Thundercloud Subs. A short wide black staircase beckoned me, but because there was no sign and it looked like a regular house, I was unsure. I went around to the front of the house and a sign said that indeed that the massage business was in back, so I returned and went up the steps. This will be easy for me to find next time.

First impression was not very good. Their new location was confusing to find, even with the emailed instructions. I came in and Maisie was eating and talking on the phone. Not a professional welcome, I almost thought I was at the wrong place. We went in the massage room and while she finished her food, talked to someone else on the phone, she tried talking to me about the massage and expectations. After a small talk and me feeling confused and awkward, I prepared for my massage.
The music, lighting, and scent in the room was spot on. She gave me the Sweedish hour massage and it was very soothing and relaxing. Had a few knots on my back that she was able to get rid of. Massage overall was a 4 star. Experience not so much.

Absolutely fantastic! I booked the appointment online and didn’t have any issues redeeming my Groupon. Best massage I’ve had recently, hands down. I went in extremely tight in the neck and shoulder area and left feeling refreshed and ready to take on the world. Maisie even got rid of my headache. I’ll definitely be back as a regular.

I bought a groupon for two massages with Massage by Maisie. I am pregnant and because there was nothing in the fine print suggesting that would be an issue, I went ahead with my purchase. However, when I tried to book I was told in a serious of very unprofessional emails that I could not get the massage I purchased. There was no effort made on the part of management to find a solution. I would have paid the difference had it been handled differently. I’m very disappointed because I was looking forward to giving it a shot. Be careful buying their groupon!

Maisie’s hands and infrared sauna are great! Her suite is located inside a nice, upscale (not TOO upscale) salon and was very clean. The lady at the front who greeted me was very polite and created a wonderful first impression. I asked Maisie to «beat me up» because Im very tight from a few health issues. She was very attentive and made sure she was doing what I wanted. She moved from gentle to iron fingers when appropriate. She also has the infrared sauna (optional, but DON’T skip it) for afterwards and it just makes your muscles feel even that much better. I didnt think a massage could get better but the heat from the sauna is amazing.
I did my massage through groupon (she recently moved to this salon) but her standard prices are also very reasonable for the service and I am now a regular customer. Be sure to use the online booking on her website… the best way to schedule anything. I wish more places would do this. Maisie will not be answering calls when she is with you and all I heard was the sound of crashing waves and my knots breaking up.

My experience with Maisie was wonderful, I bought a groupon and I was a little nervous about going there but as soon as I got there all my worries went away.
Maisie is a inspiring person with a great sensibility to feel what you need in a massage, she was kind and sweet and her massage was very relaxing. I am definitely going back and also referring her to all my friends. I recommend 100%.

So at first I wasn’t completely comfortable coming here because there are 2 reviews on here by 2 different people that say the exact same thing, word for word (one of them is in the «not recommended» section). But I found a great deal on Groupon and decided to take a chance.
My Groupon was $ 48 for a 90 minute massage which is AMAZING, so I asked for this as a graduation gift and I got it, lol. I was a few minutes late and Maisie was totally cool and didn’t even take the time off my appointment. She was awesome. So kind and personable, and very talented. She listens to your problem areas and rubs them accordingly. She has the hands of cherubims! She has a tender touch and knows how to add the right amount of pressure to various parts of the body. She was just so so good. I actually fell asleep during my massage and didn’t even realize it until she told me to turn over, that’s how relaxed I was. I can’t wait to come back to her.

By far the best massage I have ever received.
I have been getting massages from several different locations in the past year, but could never find that one masseuse that really satisfied my needs.
I don’t have to look any further. Maisie is amazing, and I leave feeling like a brand new person every time. I highly recommend her services!

Massage by Maisie was absolutely amazing. The atmosphere was relaxing and Maisie was very professional. The massage was wonderful and definitely a great way to escape and just have some time to breathe. I can feel the difference in my neck and back where I personally hold a lot of stress. I’ve been sleeping a lot better since my massage with Maisie and i would recommend her to everyone I know, she’s totally affordable and the massage will definitely keep you coming back.

I scheduled a 90 minute massage online about a month ago for today. I was really looking forward to it. I had an appointment set for 1:30pm, I worked my entire schedule for today around this. Knowing the new location is downtown, I allowed plenty of time for traffic and parking, I showed up at 1:20. When I arrived I got a little confused as there wasn’t any signs on the door with her name on it and none of the business cards on the table were her’s either, so I wasn’t sure. The other people that worked in the building walked by me without even acknowledging that I was there so I didn’t even get the chance to ask. I wandered around a little then after double checking online, I knew I was in the correct place. I waited, 1:45 came by and still waiting, I figured she was running behind, no problem. Trying to kill time, I opened my email to find a complete blank email from her which she had sent earlier but I didn’t see until then, to which I replied saying I was here and hoped I was in the right place. Another 15 minutes went by and I decided to call her, I figured if in a massage she wouldn’t answer but maybe there was a chance she was stuck in traffic, running late, or even forgot, there was no answer so I left a message. Having to be somewhere else by 4pm, I figured I still had time to be seen and make it to my next appointment, even if it meant cutting the 90 minutes to a 60 minute massage, so I decided to continue to wait. As someone who is self employed and works in the service industry, believe me I know what running behind is. Unexpected things come up and sometimes it just cannot be avoided. However, I would never fail to alert my client… Talk about a bad first impression! I find it very unprofessional and inconsiderate that I wouldn’t be notified that my massage therapist wouldn’t even be showing up to my appointment. After waiting for over an hour, I just couldn’t continue to sit there, hoping for her to magically show up. I understand running late, or having to call a client and ask them to bump their appointment down because of running behind, but waiting well over an hour without any notification whatsoever? Now I really need a massage after sitting in an uncomfortable chair, waiting for no massage. I am so disappointed. I am a very loyal client when I find someone I like and I’m constantly referring business, it’s a shame we won’t have that type of relationship.