You get what you pay for. I bought a mattress and box spring. Did not pay a whole lot but did not get there cheapest bed. The bed was for a second bedroom that almost never gets used. Just a year later the bed(box spring) sounded like it’s 15 years old. Squeaks after each little movement and it’s so annoying I took it to the dumpster. I cut open the bottom of the box spring to see what kind of wood is used and it was so cheap and thin. Don’t throw your money away.
John S.
Évaluation du lieu : 1 Austin, TX
I walked in and was immediately attended by Jarvis. He’s a nice guy personally and knows how to make sales but doesn’t know how to ask for permission when running a credit score. He told me that I was approved for a large amount(not disclosing) and I just looked at him with a confused/angry face. I asked if he had just ran my credit score and he said, «yes and the good news is that you got approved for… bla bla bla». I told him if he had asked me first before doing any of that would’ve been great. Now I have to dispute a hard inquiry because of someone who was inconsiderate and just wanted to make a sale. Didn’t purchase anything and never will from here.
David R.
Évaluation du lieu : 5 Austin, TX
We had good experiences here. We knew what we wanted, the staff was helpful and the bed was delivered and setup the next day. If you aren’t buying off the internet, I’d recommend them.
Brett M.
Évaluation du lieu : 5 Austin, TX
Jarvis was great! We purchased two twins for a set of bunk beds and he was very knowledgable and made the process quick and easy. He even price matched to an online rate.
Beth S.
Évaluation du lieu : 5 Austin, TX
Marcus was FANTASTIC! I was the typical annoying shopper that had no idea what they really wanted and he helped me navigate the store to determine the perfect bed for me. I’m so excited for my new Simmons Beautyrest Hybrid to be delivered I can hardly wait. Also, they have foam/gel pillows that smell like coconut or lavender too. I definitely recommend you coming here for your new bed.
Lauren S.
Évaluation du lieu : 5 Austin, TX
Will and Ken were very helpful this morning. We were in and out and we’re getting same day delivery!!! Go visit them.
Mari G.
Évaluation du lieu : 5 Austin, TX
Went in to get my son his first adult bed. Caleb immediately greeted me and asked if he could help me find what I needed. Twenty-five minutes later I walked out having gotten exactly what I wanted — a good bed set, a great price and a stress-free buying experience. Caleb was friendly and professional and I appreciated that he gave me helpful information about mattresses without trying to up-sell me. He even price matched an item for me, saving me a trip to another store. This is the second bed we’ve purchased from this location and we always recommend them. Thank you Caleb and thank you Mattress Firm!
Krunal P.
Évaluation du lieu : 5 Denton, TX
Very good customer service. Marcus is great guy and gave us very good deal. I would highly recommend visiting this store for getting mattress.
Angela E.
Évaluation du lieu : 4 Austin, TX
Great experience shopping for a mattress. Marcus had me test out a few beds to figure out what I needed. The store is well organized, and very clean. So I ended up getting a king size inspiration mattress, with free box and free delivery!