Medical Park Tower Surgery Center

Absolute nightmare. From the time you check in to the time they kick you out the door, you are nothing but a number, waiting to be rotated out for the next victim in the shortest time possible. No patient care by any of the staff, and no one follows up the next day to ensure your recovery is going okay. I will be filling a formal complaint.

Horrible, small waiting room. They schedule you 1 ½ hours before surgery, even though all you have to do is sign two sheets of paper. Total disrespect of patients in scheduling procedures. Go elsewhere if you have a choice. However, once you are allowed into the surgery area, everything is clean, efficient, and comforting.

This review DOES NOT reflect the surgeon, only the center check in staff. Was amazed at how inefficient this process can be, and how me standing next to my wife a crowded waiting room seemed to concern the lady checking us in. We were called the day before and were told to be there a hour before our appt, only to be left waiting in the reception area for that hour.
We were presented papers to confirm from another patient, so this had to be sorted out. We had also filled out the history online, but that seems to have gone missing. A request to look in the system was met with, well, distain. Not the stress free experience you want when getting surgery.
Will say that once we got back, Rosie added a few stars, the staff in the back is excellent!

Fantastic today! Unpleasant things were going to be appointments today. Insurance company screwed everything up. However, the staff worked their hearts out to do the insurance company’s job and so did the doctor. Instead of rescheduling, they worked well passed closing hours to ensure my care. I just chilled and worked on the cell phone updating Unilocal.No worries, no hurries. Now slowly moving on Lamar going south.

This review DOES NOT reflect the surgeon, only the center.
I paid my deductible up front; procedure done, 2 months later receive «overdue bill“in the mail, followed by several calls from April hounding me for the money. I called and spoke to her; she informed me my bill was not really overdue; it had been sent to another patient-​so, another person gets my itemized bill, a HIPAA violation. I called and asked to speak with management; the ofc manager was out for several days; when she returned my call, I explained the situation; she said she would research the situation and get back to me. Its 2 weeks later, I’m still waiting for her reply. I feel this is a poorly managed business; I will never return to the center for anything.

I had an epidural injection for pain at this location on February 26, 2014. Dr. Esther Yaniv did the procedure.
I was informed it was a Dr owned business.
The check in was quick and easy. The wait was less than 20 minutes. I was very apprehensive and my nurse was so understanding and listened to my concerns. Every staff member that I came into contact with was kind and patient-​focused. They kept me informed of what was going on. They constantly checked on how I was doing.
I highly recommend them.

I can’t say enough good things about Medical Park Tower Surgery Center.
I had to have my gallbladder removed. I had a surgical consult on Friday May 16 with Dr. Lindsey (who is also awesome). I was in a lot of pain so I wanted the surgery as soon as humanly possible. Luckily MPT had an opening for me Monday the 19^th in the morning, which I grabbed. They did the pre-​registration stuff quickly and easily and sent me off for my blood work.
They made it very clear that MPT is surgeon owned and that my doctor had a financial interest in the surgery center so it was never hidden. It didn’t bother me one bit, but I like that they let you know.
From the moment we arrived Monday morning, I felt like I was in good hands. They were kind and friendly. I wasn’t a terribly nervous patient but I know others are and I really think that they’d put anyone at ease. My mom and friend came with me and they were both treated very kindly as well, which is so important. They ran on time and didn’t keep me waiting at any point.
After surgery care was excellent. Kevin was the nurse who spent the most time with me in recovery and he was funny and very comforting. He told me when I had passed the test to be able to go home, but assured me that if I wanted to stay longer that I could stay as long as I wanted.
I had the option of having my surgery at Seton and staying overnight, but I’m so glad that I didn’t. I was home by 1:30 that afternoon and resting on my own couch.
I’m so thankful that there is care like this available.

My second one handed review (and I added the business listing, too!). Also, because there wasn’t an option past «Health and Medical» for «Surgery Center» or «Outpatient Surgery Center,» I’m adding that part here.
The abridged version:
It’s a relatively new, doctor owned facility. The care I received was phenomenal, every step of the way. The registration process was a breeze, most of it being taken care of on the phone a few days before. Everything was very clean, without that «overly clean, what are they hiding» feeling (sorry, been watching a lot of Breaking Bad while out of commission). People were friendly and knowledgeable, genuinely caring and tending to my extreme nervousness and my level of pain. Anesthesia was seamless, I remember nothing from the time the sleep medicine was pushed until I woke up in the recovery area (even then, I’d been there for an hour). When I woke up, I asked for my brother and he and my sister in law were allowed to hang with me while I woke up fully.
Anesthesia called me each day over the weekend to check on the nerve block they’d placed.
Received a call yesterday from the facility, asking about my recovery, as well.
Overall, a great first (and hopefully only) surgical experience!