MeTime Massage

Wish I would have read reviews before I booked massage many months ago. I decided to show up even after I read reviews of no one there. Guess what? Nobody was there. Door was locked and nobody answered my knock. Number on groupon has been disconnected. Guess I just need to get my refund :(

I’m not sure what the heck kind of scam they’re trying to run here but just FYI Me Time Massage = Escentials Massage = Five Star Outcalls. All different businesses offering Groupons for discounted massages. I’m really angry at Groupon for not doing anything to correct this. It should be very clear that it is a scam, since all of these businesses have different names but the same phone number. And their «websites» are either out of order or non-​existent.

The experience with this place is truly unbelievable. i don’t usually come online to give negative reviews but I feel that I have no choice in this situation since the company will not respond.
I purchased a Groupon for this place back in September and scheduled an appointment for the first available time that I could make it to, which wasn’t until a full 4 months later — January 11^th. The week before the appointment I tried calling to confirm it was still on, but found that on their phone number you can only reach a recorded message and do not have the option to leave a voicemail. I went on their website and filled out the Contact Us form asking to confirm the appointment, but no response. However, the day before the appointment I received an email reminder for my scheduled appointment.
On January 11^th I arrived for my massage about 10 minutes early, however the office was closed and the neighboring business told me they hadn’t been open at all that day. I wait for about 20 minutes and tried calling multiple times but obviously couldn’t get through. I went on their website and filled out the Contact Us form first just letting them know I was outside waiting, and then a second time to express my serious dissatisfaction and to ask that they give me a refund. Well, now it’s 4 days later and they have not responded. I tried calling the phone number again today just in case, however I got a message that the number had been disconnected, leading me to believe they have gone out of business. I am now working with Groupon to try to get a refund.
Seriously, don’t waste your time dealing with this place, if they are even in business anymore. Extremely disappointing.

Never go here.
I called and was directed to a website. «They» were booked up for months. Still, I scheduled and arranged my day around the appointment.
I arrived on time. I found the door was closed and waited for 25minutes for nobody to arrive or open the door.
And again, there was nobody to call and figure out what is going on because there is just a voicemail message.
I was duped. I will be getting my money back.
Others be warned!

I had the exact same experience as other reviewers here. I booked an 8:15pm appointment for my livingsocial coupon more than a month before this review, despite their apparently being closed at 7pm according to Unilocal and their website.
I arrived at approximately 8pm to a very dark, poorly lit apartment-​building-​converted business park. I had driven past it several times because I, astonishingly enough, could not see the directory from the road in the dark.
The parking lot was nearly empty, and as I approached the two-​story building, I noticed not a single light was on. I took the wooden stairs to the second story, which claimed to house Suite 203, only to be greeted with a locked door. Confused, I went downstairs to try that door, but it was also locked. I, perhaps stupidly, walked around the building to see if perhaps I could see a lit office that looked like a massage business, but I did not and returned to my car.
Once there, I attempted to call them only to reach a voicemail that says, in more uncertain terms, not to bother calling, and that their voicemail is full, so I cannot even leave a message telling them that they have missed my appointment.
Given my not atypical experience, I would avoid this place at all costs. I will be trying to get a refund from livingsocial, but I only hope that this play does not needlessly charge me a cancellation or no show fee because they failed to show. At this point, however, I would not put it past them…

They are gone… if you have an appt. don’t even bother. Went today and found out today 12÷7÷2013. There is a sign on the door from the building management. Hoping for a Groupon refund. Has anyone else tried to get a refund?

Pros: excellent marketing team
Cons: no actual masseuses

SCAM!
My boyfriend and I bought two deals from living social for a place called Escentials Massage. After trying to call and make appointments 5 different times with no answer or even a voicemail machine answering I started reading all these horrible reviews. We decided to just get a refund from living social and started looking for other massages. I found one for Me Time only to discover that it is basically the same crappy company running out of a different location. Both are described as being dirty as well.
The reviews for both are very similar in that scheduling is impossible. Cancellations are inevitable and the few people that actually get massages don’t feel like the lady knew what she was doing. The few people that actually talked to anybody all say her name is Leigh. Both websites are identical. Both «companies» have multiple «deals» running on multiple sites (groupon, living social)
Right now I’m in the process of reporting these companies to the state, the news, the BBB and the sites that are running the promotions. If you feel like u have been scammed too please do the same.

So, like many others, I participated in a Groupon order.
I called them up and set up an appointment. However, when I arrived for my appointment at 6:30, the door was open, there was a customer waiting in the very tiny waiting room, and a door to the adjoining room which was shut and said, «Massage in Progress.»
The customer who was already waiting informed me that her appointment was at 5:30 PM, and she had seen no one since she got there at 5 PM. It was now close to 6:30 PM.
Concerned, we knocked on the door that said «Massage in Progress.» When there was no answer, we eventually opened it. The place was completely empty, and on the waiting room wall hung files full of previous patients’ personal information, such as their names, contact information, and addresses. That has to be some kind of violation.
I eventually left and proceeded over the following two to three weeks to both email and call this business. They have yet to return any emails or phone calls of mine, and I am currently requesting a refund from Groupon.
Seeing as I’m the second person to review this and the therapist was a no-​show, I would say do not go here– it is unlikely the therapist will show up to your appointment, much less call you back.

I was extremely disappointed in my massage. The main thing was, my massage therapist kept playing on her phone and changing the music the entire hour. At one point there was some very inappropriate rap music that she chose and made me feel very uncomfortable. I will never return.

I also purchased a groupon massage and have called on 3 different occasions to schedule a massage, once about three weeks ago, this past Thursday, and again today. I have not received a phone call back to schedule an appointment.

I don’t know what is going on. I am truly befuddled. In fact, I am a little worried that something happened to the massage therapist who was supposed to give me a 60 minute deep-​tissue massage with hot stone treatment (purchased through Groupon). I show up early for our appointment and the door to their room is open and there is no massage table inside although there are definitely other massage accessories. I waited 15 minutes past the appointment and no one showed up. I called twice. It went to a message recording stating the mailbox for that user was full. So, I hope this isn’t a gruesome CSI type situation and that everyone is all right.
And if so, then I want my Groupon refunded and I will seek my services elsewhere with more reputable services.
Update: I just heard back from Leigh from MeTime Massage and after searching the appointment/​scheduling system, there was some kind of weird glitch. Which happens, I understand that technology is not perfect.
Here’s the rub: Their voicemail box fills so quickly that they don’t check it. They just return the calls from caller ID. It seems to me that if business is exploding because of a Groupon deal, you get someone to answer your phones or you check your messages at mid-​day to clear your box. I wish I could have left a message. It just seemed like not very organized business practice, especially if you do a deal on Groupon and can expect to be flooded with business. You need to be prepared to handle the influx of customers.
I am a little bummed because I really needed/​wanted that deep tissue massage and from the other reviews I have read, it seems like they do a good job.
Update 6÷12÷2013: So I did bump them up a star because I heard from Leigh from MeTime Massage and she was very apologetic and also generously offered me complimentary massages. It seems the person who stood me up had a habit of doing that and is no longer with the business. Also, Leigh admitted to needing some assistance and has someone now (or will soon) answering calls. It says a lot to me when a company can admit to mistakes and tries to rectify the situation.
Perhaps in the future, I will try them again.