Midtown Independence Title

So glad this company has 5 stars. I would give them more stars if I could! Professional. Caring, honest and extremely competent and knowledgable. I felt in very good hands especially with Douglas Plummer. I have bought a lot of investment properties and Douglas Plummer is the only person I would you bc he truly is in a clients best interest. Terri rocks too! Thanks guys for watching out for me!

My husband and I recently purchased our first home. We used independence title company and we’re so thankful!
During the closing process Independence title went out of their way to communicate with me, my husband, my loan officer, AND my realtor on a daily basis! I probably asked the least relevant questions, but Independence never made me feel unimportant.
Terri, Becky and Mandy are a few from
the team that I personally communicated with the most. They were so nice and broke the «homework» down for me to better understand as someone going through the process for the first time. Tons of paperwork is required to buy a home– I could have NEVER done it without Independence.
On closing day it was a breeze! We met my loan officer and my realtor at the Independence location on Lamar and Terri greeted us in a gorgeous office with our wonderful stack of closing papers!
We can actually say we had a great time at closing, the little things such as cold beverages, all the way to the warm greeting we received from the whole staff made us feel comfortable with our decision– on what is usually considered a stressful day.
I’d highly recommend Independence to anyone. We had a wonderful experience all around!
Thanks Independence!

Wow! What a pleasant experience we had at closing today! Debbie handled our closing and was extremely knowledgeable and kind. She worked with us and our unknown closing time with the home builder. The office space is very cool and amazing. The ambience (artwork, conference rooms) makes for a great office space /​meeting space. Just a big thank you to Midtown. I would highly recommend them to my family and friends.

I have bought and sold over 15 properties and Midtown Independence Title is by far the best title company I have ever worked with. For me, the three things that I look for in a title company are accuracy, timeliness and responsiveness. Midtown receives top marks in each of these categories. A special thanks to Debbie Hernandez and, of course, Douglas Plummer. Not only will I use them in the future, but I will encourage all of my friends and family to do the same.
— Tom Stevenson

Terri and Mandy equal top notch customer service. They are a professional and diligent team that provide an incredible resource to get deals closed. It was a pleasure to work with them and come highly recommended.

As a real estate investor, Terri Seraceno and Mandy Spinks do all of my closings and I haven’t had a complaint in 9 years. They go above and beyond to help with research and to make sure the closings are easy for both buyers and sellers. I don’t know what I’d do without Terri, she’s the strongest part of my business.

Terri and her team at Midtown are the best in the business.
As a Realtor, it makes my role so much easier, and my clients experience a smooth one to know I am working with professional people who I trust to get the job done. We recently experienced a tricky closing that would not have been possible without the skill, patience and expertise of Terri and her team. I can’t recommend them highly enough!

I’ve been a fan of Independence Title for years but never used the group at Midtown Independence Title until now. Debbie & her team were fantastic! Professional, responsive & every matter handled in a cool, Austin style laid-​back manner. My seller was delighted with how smoothly Debbie & her team handled every detail & kept us all calm & happy. Very grateful for Midtown!

Debbie and her team are awesome!
I represented a buyer with some difficult circumstances. Between those difficulties and frustrations with lender, add on top of that Spring Break, SXSW and the skeleton crews that come with this time of year. Debbie and her team kept this transaction going full-​steam with the utmost professionalism, courtesy and patience. They truly went above and beyond. I highly recommend Debbie, Katie and the entire team.

I sold a house in 2013 and the buyer insisted on using Midtown Independence Title. During that sale, it was found that one of the old liens had never been released properly and the private lender from 30 years ago was long deceased. Michelle Black, one of the Midtown escrow officers worked with her in-​house attorney and found a way to make the deal happen. That is FAR beyond the job a title company is expected to do.
When I put a house up for sale two months ago … it was ME who was insisting that the closing be done by Ms Black and NONE OTHER. That was one of my non-​negotiable conditions for sale. As luck would have it, we found a buyer and agreed on the deal, but the buyers had a series of delays in their own financing. Before all was done, we had scheduled four different closing times, and every time, Midtown had to prepare a new set of papers including new payoff schedules, new prorations … the whole ball of wax. Not only was there never a complaint from Michelle and her associates, but they went after every detail, followed up on every glitch. A deal that should have been a nightmare became a pleasure.
Midtown is centrally located and convenient for people from all parts of town. The parking in front is a little difficult, but there is plenty of parking at the rear of the building, accessed through the alley off of 30 ½ Street. The interior of Midtown’s offices are absolutely beautiful. Forget about closings, it is worth a visit just to see what interior decorating ought to look like. However, none of that matters without the people. Michelle is the person I know best over there. Smart as a whip, competent, relentless as to detail, sure, but she is also friendly and personable and she really does care about her customers. A sheer pleasure to work with. I met no one else in that office that I would describe otherwise. I am indebted to Midtown for enabling two sales which might have failed without their help. It just doesn’t get better than that.

Doug Plummer at Midtown office is the best and the most professional I have worked with.