I found Dr Plunkett to be very professional and willing to answer all questions in a thorough manner. He took the time with me to explain my questions and I never felt rushed. I continue to see Dr Plunkett and trust him.
Leslie S.
Évaluation du lieu : 1 Austin, TX
I saw Dr. Plunkett a few years ago and was astounded by the treatment I received. I was seeking a new ophthalmologist because mine had retired and there is a serious genetic disorder that runs in my family which causes the lens to rapidly dislocate around the age of 40. My vision was rapidly changing so I sought immediate care. This man was so rude and pompous. He told me there was nothing wrong with my eyes so when I questioned that and told him of my family history(my great grandmother became blind and my grandmother nearly blind) he began yelling at me! I guess I was questioning his AUTHORITY! It was a nightmare and I literally left there in tears. I immediately sought a second opinion by another ophthalmologist(Dr. Vendal-who is fabulous) and she told me that half my zonules were gone and my lenses were actively dislocating. If I didn’t have surgery soon my lenses would completely dislocate. She referred me to the king of Ophthalmologists — Dr. Doug Koch at Baylor College of Medicine in Houston — who performed amazing surgery on both my eyes. No thanks to Dr. Plunkett. And I wish I could say that this is the end of my story but sadly, there is more. While having his hair cut, Dr. Plunkett told his stylist a tale of me and my case and said there was nothing wrong with me! He obviously said this loud enough for OTHERS in the salon to hear. Um — serious HIPPA violations! He’s a jerk who obviously doesn’t know what he is doing and please do not ask him any questions because he will jump down your throat! I’d avoid him like the plague if I were you.
Amy G.
Évaluation du lieu : 1 Austin, TX
I also had a negative experience with Dr. Plunkett regarding my eyesight getting worse at the age of 45. He was dismissive, curt and anything but helpful. Never again.
Guy S.
Évaluation du lieu : 1 Austin, TX
What a bizarre experience I had today, visiting Dr. Plunkett! I fully anticipated the patient, respectful and kind treatment I received last year, and instead, was treated in a manner that is as close to rude as I hope to ever experience in any one I pay for their service. Dr. Plunkett didn’t converse with me — he made statements and then was dismissive and testy when I did not understand whatever it was he was saying. He made some reference to «time and money» and I did get the distinct impression that I was to keep my mouth shut and not bother him. I still like the staff, and I may try a different doctor at this clinic since they have all of my records and insurance stuff straightened out, but I’m not going to subject myself to Dr. Plunkett’s hostility again. So strange that he was just the opposite the last time. I kept trying to see that in him, and I was bending over backwards to give him the benefit of the doubt, but he was brusque, impatient, terse … and he seemed very annoyed with me. I don’t know if he was upset because he had to explain that I’m aging and my eyes are just not going to be like they were when i was young, regardless of a prescription, or if he didn’t like being bothered with having to tell me that. It seemed he was saying, «You’re old. Stop whining. I’m gonna give you a lecture about how eyes work and if you don’t understand it, I don’t care. Your questions are ignorant and a waste of my time.» Everyone is entitled to their own likes and dislikes, but I am just not used to having a doctor convey that level of contempt. I wish it weren’t so, and everyone can have a bad day, but I can’t testify to a five-star rating — consistently — for Dr. Plunkett, and having one bad experience with a doctor is completely different than one bad experience at a restaurant. I wish I’d had the nerve to just leave, but I don’t have that kind of money to pay for two visits and insurance wouldn’t have let me have half a visit with Dr. Plunkett and a real visit with a doctor that didn’t feel so abusive. I just had to lump it and remind myself this was just one time, it wasn’t my fault, and next year I can just go someplace else.