Regents West at 26th

The Regents team is incredible. Although I couldn’t proceed in living there, I can vouch that their staff is INCREDIBLY kind, dedicated and concerned about your experience. They probably have the most attentive leasing team that I’ve ever seen.

Management is horrible. Ever since they opened up the second complex on 24^th, they have neglected the site on 26^th. There is only one girl named Melissa working in the office at the 26^th location and she has no idea what she is talking about. I think she just sits at the computer all day and does absolutely nothing. When I ask her questions, she never has answers for me. Christy and Cody now work at the site on 24^th so residents at 26^th are stuck with Melissa. I’ve noticed that the staff always tells you what they want you to hear but nothing ever gets done. Kimberly, the office director, is always out of the office or seems to be out of town. I highly suggest not living on the 2^nd floor because it is impossible to get cell reception. So many residents have complained and of course management just say it is not their problem. The only people who know how to do their job is the maintenance men and custodian lady. They are the ones who keep the apartment looking so great and put together. The apartments are nice but if you want to deal with a crappy management then be prepared!