One star is one too many. I arrived at 7 am – their supposed opening time – so that I could drop my clothes off on my way to work. I went up to the door and began to enter when a woman in the parking lot shouted, «We’re not open yet!» She was busy moving a tarp on her car. I got back to my car to check the time. It was 7:02. Y’all had my business until you lost it with your lack of customer courtesy /customer service. Either be open and operating at 7 like you say you are or change your time to accommodate unpunctual workers. Your lateness should not be cause for my inability to be punctual to my own job. Doesn’t matter to me, really, I’m not going back there anyway.
Robert B.
Évaluation du lieu : 1 San Antonio, TX
Gave Rick’s one shot and they blew it. They tore one of my shirts. Yes, you read that correctly. I’m sure they would have attempted to fix it but after the piss poor job they did on the rest of the order, I wouldn’t dare let them screw my clothes up further. The nice girl behind the counter said I could leave the shirt and the manager would call me but I just can’t bring myself to trust such a sketchy place.
R B.
Évaluation du lieu : 2 Austin, TX
Ok, I have been on a journey for some time now to find a decent cleaners in Austin. Unfortunately Rick’s isn’t it. Gave them two trials, failed at both. While ricks is a discount cleaners that does not excuse poor service and quality. The first trip there They forgot to press one of my jackets(although they did manage to put it on a hanger). Two of my white shirts came back with black thread remnants all over the shirts. i asked about these and was told, it happens? It happens? how does it happen that you get black threads on two shirts when you are pressing them? could it be that you don’t clean your presses? They did offer to redo the shirts and jacket. Unfortunately they were not any better the second time. I need a decent cleaners for my quality clothing!